Marvin is fabulous to work with during every step of our ordering process. From receiving samples and answering questions to providing design proofs and shipment fulfillment. Both products we ordere... See more
Company replied
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See what reviewers are saying
Marvin made my experience great! She listened to what I needed and helped me design something within my budget and get it shipped to me in time for my event!
Company replied
A small group of retired veterans needing hats for an upcoming Veterans parade. Found Qualityimprints on line. Talked to their rep about specifics and organizational logo of our association. Design an... See more
Company replied
Liz at Quality Imprint is incredible. We explained what we were looking for, and she responded quickly with options. Once we nailed down a product, proofs were provided and and orders were placed in... See more
Company replied
Company details
Information provided by various external sources
We are your quality provider of promotional products. We have a wide selection of promotional items to choose from. We promote quality not only in products but with our service as well. We CARE for our customers. See the difference with QualityImprint.com.
Contact info
45 West Foothill Blvd., 91711, Claremont, United States
- 888-377-9339
- care@qualityimprint.com
- qualityimprint.com
Excellent customer service
We had several changes to our mock-up of the design. They were very helpful even with our several rounds of changes. There was an issue with the product that was delivered but QualityImprint was very helpful in finding a solution. I am very happy with the product and the customer service.
31 October 2023
Reply from QualityImprint.com
Thanks so much for sharing your experience with us from the start of the project until the end. We are glad to know you were happy with the overall outcome of the order. Looking forward to hearing from you again soon.
Professional Service
I was looking at other vendors that were not so communicative with my company's request. With Quality Imprint, I was able to communicate through email and by phone with questions. Thank you!
30 October 2023
Reply from QualityImprint.com
We appreciate you taking the time to share your rating with us. And thank you for highlighting our service communication.
The product was spot on
The product was spot on. Mary Puno was very helpful. Easy to order. Responsiveness.
30 October 2023
Reply from QualityImprint.com
Thank you for the 5-star feedback. We are grateful for the review and happy that you were pleased with the product and service.
Reply from QualityImprint.com
Thank you for taking the time to leave us a review. Glad to know you liked our product.
Wonderfully done lighters
Wonderfully done lighters, they are quality and the print is quality. We are very pleased.
25 October 2023
Reply from QualityImprint.com
We are happy to know you are satisfied with the outcome of the order. Thank you for taking the time to rate us.
Great customer service.
The two sale reps that I have worked with have been always attentive and fast.
25 October 2023
Reply from QualityImprint.com
We’re glad that you were happy with the service. We hope to work with you again soon!
Great Customer Service
This company was very prompt in contacting me after my online inquiry, the representative (Marvin) was very helpful with creating the product and design that I wanted and getting the product shipped out on time. I was impressed with the good quality of the folding chairs I ordered.
27 September 2023
Reply from QualityImprint.com
Thank you so much for your positive feedback! We’re thrilled to hear you enjoyed your order experience and the quality of your chairs. Our whole team works very hard to keep our customers happy, Marvin included, who is very thankful for your review.
Easy to order and the product turned…
Easy to order and the product turned out great.
25 September 2023
Reply from QualityImprint.com
We’re grateful that you took the time to share your feedback with us. Thank you very much for the 5-star rating.
Just what I was looking for
Just what I was looking for! Great customer service communication - quick response.
25 September 2023
Reply from QualityImprint.com
It's always great to see a 5-star review from our customers. We appreciate the gesture and will pass this off to your account manager. Thank you!
Kristine Labrador was great
Kristine Labrador was very patient & helpful. Worked with me on several design ideas. Once we decided on the design the order was processed and shipped very quickly.
25 September 2023
Reply from QualityImprint.com
Thank you for the 5-star rating and your wonderful review of Kristine's service. Your feedback motivates us to continue providing quality products and excellent service.
There was confusion about artwork and…
There was confusion about artwork and the size of towel ordered. Once the company saw the survey I sent in about the confusion and how disappointed I was with the size of the towels, Josie the representative text me and called my to say how sorry they were and quality print thanked me for helping them improve their process and offered me a discount on my next order.
24 September 2023
Reply from QualityImprint.com
Hello Kevin, your account rep will be contacting you on this to check on the artwork and size of the towel. Awe apologize for the confusion.
Great price on our tumblers with fast delivery.
Great price on our tumblers. They came just as we ordered and on time. Our representative, Ana, was courteous and knowledgeable. We will order from Quality Imprint again!
28 September 2023
Reply from QualityImprint.com
We would love to work with your church again and thankful for sharing your wonderful review of your order experience.
Our logo colors are way off
UPDATE: While the product wasn't what we were looking for, the company did partially resolve the issue and we do appreciate that. Our logo colors are way off - our blue looks green. Rep should have alerted us in advance if there was going to be a problem printing our logo colors. The draft we approved looked great but the final product didn't look like the draft.
25 September 2023
Reply from QualityImprint.com
We apologize to know that the print color did not match the expectation. We have sent your review to your sales rep who will help you on this matter.
Excellent customer service.
25 September 2023
Reply from QualityImprint.com
We hope to serve your business again soon and thank you for writing a review on the service you have received.
Reply from QualityImprint.com
Thank you for sharing a brief review of your experience with us. We're glad we could be of service to your organization.
MCREA Umbrellas
Mary Puno was excellent, the umbrellas arrived on time, the order came out great!
25 September 2023
Reply from QualityImprint.com
Thank you for the 5-star review and glad to know the order came out great and you were very happy with the service.
Reply from QualityImprint.com
Very happy and thankful for your time in giving us a review on our product and service. Appreciate the 5-stars.
Product looked good and the quality was great
The experience was great, so appreciate the product. It looks wonderful, and it was delivered fast for our event.
29 August 2023
Reply from QualityImprint.com
Thank you for giving us 5 stars and a quick summary of your experience with us and the product you've purchased.
Great experience
Great experience, great product, great communication. I had a large corporate order with a short time frame for delivery. I was assigned a customer service rep who kept in very close communication. We went through the entire process via email. She never missed a beat. The product arrived and was as advertised and promised, so I had a great experience.
25 August 2023
Reply from QualityImprint.com
We appreciate the time you took in writing us a detailed review. Happy to know everything went great from product, service and delivery. Thank you and hope to hear from you again soon.
Product came as ordered
Product came as ordered. Plenty of interaction by company to communicate status of order. Order delivered on time.
28 August 2023
Reply from QualityImprint.com
Thank you for sharing your review with us and the 5 stars. Glad to know you got your product and were updated on your order status.
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