QualityImprint.com Reviews 677

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 75 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products and the excellent customer service they received. Many people highlight the staff's helpfulness, responsiveness, and professionalism, noting their quick response times and dedication to ensuring satisfaction. Consumers frequently mention that the products meet or exceed their expectations, often arriving quickly and accurately. The overall sentiment indicates a smooth and positive experience from initial contact to receiving the final product.

What people talk about most

Product

Reviewers consistently express satisfaction with the product quality. Customers frequently highlight the high... See more

Quality

People report positive experiences with quality. Customers consistently praise the high quality of products,... See more

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, professionalism, and... See more

Response time

Users describe positive interactions with response times. Customers consistently praise the quick responses... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A small group of retired veterans needing hats for an upcoming Veterans parade. Found Qualityimprints on line. Talked to their rep about specifics and organizational logo of our association. Design an... See more

Company replied

Rated 5 out of 5 stars

Marvin is fabulous to work with during every step of our ordering process. From receiving samples and answering questions to providing design proofs and shipment fulfillment. Both products we ordere... See more

Company replied

Rated 5 out of 5 stars

Our company had a great experience working with Quality Imprint. Joey was very fast at responding and got exactly what we wanted put together in just one day. They are very efficient and our product a... See more

Company replied

Rated 5 out of 5 stars

I randomly came across Quality Imprints doing a Google search a little over a year ago. I am SOOO excited to be able to report that they do a PHENOMINAL job! We have already had them do 1 set of com... See more

Company replied


Company details

  1. Promotional Item Store
  2. Business to Business Service

Information provided by various external sources

We are your quality provider of promotional products. We have a wide selection of promotional items to choose from. We promote quality not only in products but with our service as well. We CARE for our customers. See the difference with QualityImprint.com.


Contact info

4.9

Excellent

TrustScore 5 out of 5

677 reviews

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1-star

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Rated 5 out of 5 stars

Gerri was amazing

Gerri was amazing to work with she was very helpful and quick to answer my questions!

29 April 2026
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Reply from QualityImprint.com

Thank you for the great review! We’re delighted to hear that Gerri was amazing to work with and provided such helpful and responsive service. We’ll be sure to share your kind words with her. We truly appreciate your support and look forward to helping you again in the future!

Rated 5 out of 5 stars

Marvin made my experience great!

Marvin made my experience great! She listened to what I needed and helped me design something within my budget and get it shipped to me in time for my event!

27 April 2026
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Reply from QualityImprint.com

Thank you for the wonderful review! We’re so happy to hear that Marvin made your experience a great one. Taking the time to understand your needs, stay within budget, and ensure everything arrives on time is exactly the kind of service we aim to provide. We truly appreciate your support and are glad we could help make your event a success!

Rated 5 out of 5 stars

I really appreciate Marvin

I really appreciate Marvin! When I need to order something she is always helpful and follows up with me very promptly. My experience with QualityImprint is extremely positive every time I worked with you!

25 March 2026
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Reply from QualityImprint.com

Thank you so much for your kind words and 5-star review! We’re thrilled to hear that Marvin has consistently provided such helpful and prompt service. Delivering a positive and reliable experience is exactly what we strive for, and it means a lot to know we’ve earned your trust. We truly appreciate your continued support and look forward to working with you again on your next project.

Rated 5 out of 5 stars

Easy to work with and extremely…

Easy to work with and extremely responsive.

24 February 2026
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Reply from QualityImprint.com

Thank you so much for the kind words! We’re thrilled to hear that you found our team easy to work with and responsive—that’s exactly the experience we strive to deliver. We truly appreciate your support and look forward to working with you again on future projects!

Rated 5 out of 5 stars

Awesome service and prices

Awesome service and prices! Amber really took care of everything I needed.

23 February 2026
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Reply from QualityImprint.com

Thank you for sharing your experience and the 5-star review. Amber was delighted to hear how happy you are with her service and we're glad to know our prices were equally great.

Rated 5 out of 5 stars

Superb customer service

Superb customer service - wonderfully responsive. Quality of sample is excellent.

27 January 2026
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Reply from QualityImprint.com

Thank you! We're so glad you had a great experience and that the sample met your expectations. Providing responsive service and quality products is always our goal.

Rated 5 out of 5 stars

Wow - Product, Shipping, Customer Service

Wow, this team was quick to respond to a lot of my questions. Available for me to call and speak directly to my representative Rosie R. who was absolutely lovely, and informative to work with. Their product is high quality. They were able to print our company's QR code and logo! Even though the QR Code had to be shrunk down, they were able to ensure it would work, and it does! The shipping time was such a timely turnaround and their checkout process was seamless. Highly recommend this company!

25 January 2026
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Reply from QualityImprint.com

Wow — thank you so much for this incredible review, Layna! We’re thrilled to hear that Rosie took great care of you and was able to walk through all your questions. We’re especially glad the QR code and logo printed perfectly and that everything worked just as planned.
We truly appreciate your kind words about our product quality, turnaround time, and checkout experience. Thank you for the recommendation, it means a lot to our entire team. We look forward to working with you again!

Rated 5 out of 5 stars

Quality Product

As in the name quality, they made a quality product, price was great, lead time was very good. Very pleased with our large order. Will be continuing to do business with in the future.

5 January 2026
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Reply from QualityImprint.com

Thank you so much for the great review! We’re thrilled to hear you were pleased with the quality, pricing, and lead time—especially on a large order. We truly appreciate your trust in us and look forward to continuing to work with you in the future!

Rated 5 out of 5 stars

Quality Imprint is amazing

Kristine at Quality Imprint is amazing. This is the best place for quality and pricing. I run a small nonprofit and this is the only place we shop from for merch.

6 January 2026
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Reply from QualityImprint.com

Thank you so much for your kind words and 5 stars! We’re thrilled to hear about your experience with Kristine and that we have become your go-to for merchandise. We’re honored to support your nonprofit and truly appreciate your trust in us. We look forward to continuing to work with you!

Rated 5 out of 5 stars

This was my second order with Quality…

This was my second order with Quality Imprint. They did an absolutely amazing job with fast turnaround.

27 December 2025
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Reply from QualityImprint.com

Thank you so much for your continued support! We’re thrilled to hear that your second order with us went smoothly and that you were happy with the fast turnaround. We truly appreciate your business and look forward to your third project!

Rated 5 out of 5 stars

Great quality and service

Anthony was so gracious about answering all my many questions. We received our branded playing cards in perfect condition, as ordered and actually two days early.

2 January 2026
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Reply from QualityImprint.com

Thank you so much for the kind review! We’re thrilled to hear that Anthony was able to help answer all your questions and that your branded playing cards arrived early and in perfect condition. We truly appreciate your support and look forward to working with you again in the future!

Rated 5 out of 5 stars

Apple Barrel

None, everything was great.

25 December 2025
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Reply from QualityImprint.com

We really appreciate you taking the time to leave feedback! We're so glad you are happy with your poker chips order and it seems like your 1-star rating might be a typo, as your words were so positive. If you intended to leave a 5-star review, we'd be grateful if you could update it.

Rated 5 out of 5 stars

You made my order so easy

You made my order so easy. Very nice, timely ordering. Always checking to see that everything was right. Definitely going to order again from you.

24 November 2025
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Reply from QualityImprint.com

Thank you so much for the 5-star review. We’re really glad to hear the ordering process was easy and that our communication made a difference. It was a pleasure working with you, and we truly appreciate your trust. We look forward to helping with your next order!

Rated 5 out of 5 stars

Great customer experience.

Great customer experience with Gerri. She is a terrific representative of your business. I have had my own small business for 40 years, so I’m very well aware of the importance of having a good representative. She is top-notch. After I received your bid, I looked around to see how it compared to other companies. I found someone that beat your price, but decided I would rather stay with Gerri because I knew she would take good care of me and our company now and in the future. Product looks great. Thank you, Gerri and everyone else involved for delivering us a great product.

25 November 2025
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Reply from QualityImprint.com

Thank you so much for your wonderful 5-star review! We’re thrilled to hear about your great experience with Gerri. She truly is an outstanding representative, and your recognition means a lot—especially coming from someone with 40 years of business experience.

We’re grateful you chose to stay with us, even after exploring other options. Your trust in Gerri and our team is something we value deeply. We’re also glad to hear you’re pleased with the final product.

Thank you again for your confidence, your business, and your kind words.

Rated 5 out of 5 stars

They are always so incredible to work…

They are always so incredible to work with. Special shout out to Marvin who always makes sure we are taken care of.

21 November 2025
Unprompted review
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Reply from QualityImprint.com

Thank you so much for the wonderful 5-star review! We truly appreciate your kind words. It’s always a pleasure working with you, and we’re thrilled to hear that Marvin continues to make your experience exceptional. We’ll be sure to pass along the your review -- he'll be delighted.

Rated 5 out of 5 stars

PHENOMINAL Products and Service!

I randomly came across Quality Imprints doing a Google search a little over a year ago. I am SOOO excited to be able to report that they do a PHENOMINAL job! We have already had them do 1 set of company zip hoodies and T-shirts for 2 different programs. We just placed an order for company jackets, and we are excited to see our next round of finished product. The products are great quality and have turned out EXACTLY as we wanted. Our rep, Joey, is also a gem of a company representative! Joey is ALWAYS as prompt, helpful and friendly as anyone could ever ask. We couldn't ask for a better company to do business with, and you absolutely will not be disappointed working with QI!

13 November 2025
Unprompted review
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Reply from QualityImprint.com

much for taking the time to share this amazing review! We’re thrilled to hear how happy you’ve been with your hoodies, T-shirts, and now your upcoming jacket order. It means a lot that you found us through a simple Google search and chose to trust us with your branding needs.

We’re especially glad to hear Joey has made every step of the process smooth and enjoyable— truly is a gem.

We're grateful for your continued partnership and can't wait to see your next round of project. Thank you again for your enthusiasm and trust in Joey and QualityImprint!

Rated 4 out of 5 stars

They were very responsive and…

They were very responsive and informational when questions came up.

27 October 2025
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Reply from QualityImprint.com

Thank you for your feedback! We’re glad to hear that our team was responsive and helpful when questions came up. We appreciate you taking the time to share your experience and look forward to the opportunity to earn that fifth star next time!

Rated 5 out of 5 stars

Great overall experience

Great overall experience. On time delivery, microfiber cloths came out great with logo, and the quality was great. Would definitely use again.

21 October 2025
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Reply from QualityImprint.com

Thank you so much for the wonderful review! We’re thrilled to hear you had a great experience—from on-time delivery to the quality of your microfiber cloths and print. We appreciate your trust in us and looking forward to working with you on your next project.

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