A small group of retired veterans needing hats for an upcoming Veterans parade. Found Qualityimprints on line. Talked to their rep about specifics and organizational logo of our association. Design an... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Marvin is fabulous to work with during every step of our ordering process. From receiving samples and answering questions to providing design proofs and shipment fulfillment. Both products we ordere... See more
Company replied
Our company had a great experience working with Quality Imprint. Joey was very fast at responding and got exactly what we wanted put together in just one day. They are very efficient and our product a... See more
Company replied
I randomly came across Quality Imprints doing a Google search a little over a year ago. I am SOOO excited to be able to report that they do a PHENOMINAL job! We have already had them do 1 set of com... See more
Company replied
Company details
Information provided by various external sources
We are your quality provider of promotional products. We have a wide selection of promotional items to choose from. We promote quality not only in products but with our service as well. We CARE for our customers. See the difference with QualityImprint.com.
Contact info
45 West Foothill Blvd., 91711, Claremont, United States
- 888-377-9339
- care@qualityimprint.com
- qualityimprint.com
Reply from QualityImprint.com
Thank you so much for your kind words! We're thrilled to hear you had a fabulous experience and are happy with the product quality and service. We truly appreciate your support and look forward to helping you again in the future.
Marvin is fabulous to work with!
Marvin is fabulous to work with during every step of our ordering process. From receiving samples and answering questions to providing design proofs and shipment fulfillment.
Both products we ordered met our expectations, the TERN socks are fun, but oh man... the hockey pucks, WOW... we can't wait to give out both of these personalized items at the BIG party we'll be hosting when celebrating our son's 13th birthday!
27 May 2025
Reply from QualityImprint.com
Thank you so much for the kind words! We're thrilled to hear that working with Marvin made your experience smooth and enjoyable from start to finish. It’s great to know both the TERN socks and hockey pucks will be well received—what a cool choice for a birthday celebration! We hope your son's 13th birthday party is an unforgettable one, and we're honored to be part of the festivities with these personalized items. Thanks again for your trust and support!
Great customer service and follow up!
27 May 2025
Reply from QualityImprint.com
Thank you for. your kind review! We are so glad you had a great experience with our customer service and follow-up. We truly appreciate your support and look forward to working with you again!
Reply from QualityImprint.com
Thank you so much! We are happy to hear you are pleased with both the communication and quality of the product. It means a lot to us, and we look forward to working with you again!
Josie has been excellent to work with
Josie has been excellent to work with! Quick response time and I'm excited to see all the company branded products she helped me create.
25 April 2025
Reply from QualityImprint.com
Thank you very much for your thoughtful feedback. It has been a genuine pleasure of Josie collaborating with you on your corporate gifting needs. We are glad to hear you’re pleased with the branded items we created, and we look forward to seeing how they enhance your team engagement efforts.
Quick response time and beautiful final…
Quick response time and beautiful final product.
25 April 2025
Reply from QualityImprint.com
Thank you so much for your kind words! We're thrilled to hear you were happy with our quick response and the final result. It was a pleasure working with you.
Mini 3LED Flashlights
Good communication, quick turnaround with a proof and production. A few issues with shipping and delivery but it did arrive on the day it was supposed to, as promised. The product and imprint were very nice.
24 April 2025
Reply from QualityImprint.com
Thank you so much for your kind words about our communication, turnaround time, and the quality of the product and imprint—we truly appreciate your feedback! We're glad to hear everything arrived on time as promised. If there’s anything specific you experienced during shipping that we should be aware of, please let us know so we can ensure an even smoother process next time.
Our company had a great experience…
Our company had a great experience working with Quality Imprint. Joey was very fast at responding and got exactly what we wanted put together in just one day. They are very efficient and our product and print are very high quality. We will be ordering from them in the future! Amazing service.
7 May 2025
Unprompted review
Reply from QualityImprint.com
Thank you so much for the awesome review! We're really glad to hear you had a great experience and that everything came together just how you wanted. Joey and the rest of our team always aim to make things smooth and efficient. We’re looking forward to working with you again soon!
Loved the adorable Bears!
Loved the adorable Bears!! The printing was perfect and they delivered on time! Thank you!
25 April 2025
Reply from QualityImprint.com
We are so glad you loved the bears! It’s great to hear the printing and delivery were just right. Thanks for choosing us — we appreciate your support!
Great experience
Great experience! Josie, who had been working with me, was so kind and helpful throughout all the transactions. Thank you again!
1 May 2025
Unprompted review
Reply from QualityImprint.com
Thank you for the kind words and the 5-star rating! We're so happy to hear you had a great experience, and we'll be sure to pass along your thanks to Josie—she'll be thrilled to hear it. We truly appreciate your support!
California Military Department order
I recently ordered products for the California Military Department and while the customer service I received was exceptional, the product was subpar. The branded items we got had the logo off-center from the journal. It looks sloppy and not what we were expecting. This was a large $1500 order and I am disappointed in the quality.
25 April 2025
Reply from QualityImprint.com
Thank you for your feedback Elizabeth, and we truly appreciate your kind words about the customer service you received — that means a great deal to our team.
We’re very sorry to hear that the final product did not meet expectations. Quality and presentation are extremely important to us, especially on branded items, and we take concerns like this seriously.
We do want to clarify that our records show this order totaled approximately $1,000, not $1,500, but regardless of the amount, your satisfaction remains our top priority. We'll be pulling and inspecting the remaining notebooks in inventory to assess the issue further.
In the meantime, could you kindly share a photo or two of the affected journals? This will help us better understand the misalignment and take the appropriate steps to correct the problem.
Thank you again for bringing this to our attention — we’re committed to making this right.
Reply from QualityImprint.com
Thank you for the great feedback! We couldn’t agree more — Amber is phenomenal, and we’re lucky to have her on our team. We’re glad she made your experience a great one!
I had a great experience ordering in…
I had a great experience ordering in this company. The shipment arrived on time, which really appreciated. Josie was especially nice and helpful throughout the process, she answered all my questions and made everything go smoothly. Excellent customer service!
24 April 2025
Reply from QualityImprint.com
Thank you so much for your wonderful review! We’re thrilled to hear your order arrived on time and that Josie was able to make the process smooth and easy for you along with the rest of our team. We truly appreciate your kind words and look forward to working with you again.
Excellent Customer Service
Excellent customer service. Quick turnaround for a rush order and nice quality item.
7 April 2025
Unprompted review
Reply from QualityImprint.com
Thank you for taking the time to share your positive feedback on our service, product and turnaround time. We hope to hear again from you soon.
Reply from QualityImprint.com
Thank you! We appreciate your kind words and 5-star rating.
Re-ordering was so simple and hassle…
Re-ordering was so simple and hassle free. Will continue to do business with Quality Imprint.
25 March 2025
Reply from QualityImprint.com
We're thrilled you enjoyed your experience and appreciate your continued support. Thank you so much for your 5 star review and we look forward to serving you again soon.
Satisfied customer
Quality Imprint was very helpful with my recent purchase and printing needs. They answered all my questions in a timely matter. I received my product quickly and accuarte.
26 March 2025
Reply from QualityImprint.com
We appreciate your 5-star rating! We're happy to hear you had a great experience and hope to hear from you soon on your next promotional project.
My go to source!
I continue to have excellent service - QualityImprint will be my go to source!
24 February 2025
Reply from QualityImprint.com
We appreciate you taking the time to share your feedback and giving us 5 stars! We're thrilled to know we met your expectations and hope to serve you again in the future.
Happy Customer RVA- 5 Stars
Happy Customer RVA- 5 Stars
They offer great prices, quality, and excellent customer service from the beginning to the end of the process. Kristine takes good care of our needs and has great verbal and nonverbal communication skills. It’s a pleasure working with her.
25 February 2025
Reply from QualityImprint.com
Thank you for the 5-star review! We're so glad you enjoyed Kristine's service and we're happy to have helped. We hope we'll be your go to supplier for promotional needs.
Great customer service.
Worked with someone who knew what I was looking for. The product was exactly what I ordered and was delivered in a short amount of time.
26 February 2025
Reply from QualityImprint.com
Thank you so much for your kind words and the 5-star rating! We're happy to hear you had a positive experience and hope to work with you again soon.
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