Amazing company that has the best customer service I have ever had, with the best and funniest email trail ever. Received a custom made puzzle within a week and very happy with the product! Thank you... See more
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I love puzzling, especially with the high-quality beautiful puzzles from QPuzzles. There range is great & their service is great too. Good delivery time. These are my absolute favourite puzzles. I can... See more
Company replied
Terrific personal help when planning our order and very efficient service once we’d ordered on-line. The puzzle was promptly ready for us to deliver on Mother’s Day. Much enjoyment for under... See more
Company replied
The service provided by the staff was really great. They managed to switch delivery locations, and expedited the production to arrive quickly. The quality of the puzzle and box was also great. The o... See more
Company replied
Company details
Written by the company
QPuzzles Pty Ltd is an Australian-owned & operated Jigsaw Puzzle manufacturing company in Ashmore, on the Gold Coast, QLD. Our puzzle products are 100% entirely made here by us and not outsourced. We are proud to say that all components used in the manufacturing of our jigsaws, including puzzle boards, papers, tapes, packaging, inks, and glues, are all certified with one or more “Green, Eco, Earth, Forest friendly, Food Safe and Toy Safe” certifications. It is important to us to ensure that anyone handling our puzzles, especially children, is not handling carcinogenic or toxic materials that are regularly found in many other similar products. At QPuzzles, we treasure our company’s reputation for service, quality, and care. That’s why we offer a complete replacement warranty on all jigsaw puzzles we make. Should there be an issue such as a missing piece, manufacturing fault or some other quality issue with a puzzle, we gladly attend to correcting/replacing it as soon as the matter is brought to our attention. We are sure that you will have many hours of enjoyment completing your chosen puzzle, be it by yourself, with friends, family or loved ones. Remember that there are many more puzzles to choose from on our website at www.qpuzzles.com.au, and new designs are uploaded regularly too.
Contact info
7 United Rd Units 10-11, 4214, Ashmore, Australia
- (07) 5646 8292
- info@qpuzles.com.au
- qpuzzles.com.au
4.8
Excellent
85 reviews
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Fast turnaround exceeded expectations
Fast turnaround exceeded expectations. Puzzle is a gift so I haven’t opened the box yet but very happy with the process.
5 December 2023
Reply from QPuzzles
Hi Ben! Thank you for your fantastic review, we hope the recipient enjoys piecing it together!
Perfect for littlies
Great puzzles for smaller children. Easy to buy, delivered very securely wrapped and in a timely manner. Very happy!!
23 November 2023
Reply from QPuzzles
Hey Deb! Thanks for your lovely review of the tray puzzles 😊 we hope the children enjoyed completing them! We hope you and your time have a very Merry Christmas and a Happy New Year!
Top tier customer service
Top tier customer service; every interaction was meaningful and professional. I’m also very grateful they did everything within their control to ensure the puzzle arrived on time for my wife’s birthday. She absolutely loves it! Especially as the image is one of our cats.
Couldn’t recommend QPuzzles more highly and will definitely purchase from them again.
1 December 2023
Unprompted review
Reply from QPuzzles
Thank you, Mark. We appreciate your kind words about our customer service! We're so pleased to be able to do everything we can to ensure your wife received her custom puzzle 😊 we hope you enjoy piecing together the custom jigsaw puzzle of your cute cat!
Very happy - best puzzles
I love puzzling, especially with the high-quality beautiful puzzles from QPuzzles. There range is great & their service is great too. Good delivery time. These are my absolute favourite puzzles. I can’t wait to get my brain & hands working on my latest 4 Australian puzzles over the Christmas season.
16 November 2023
Reply from QPuzzles
Hi Kerryn, thank you so much for your lovely words on our customer service and product quality! We hope you enjoy piecing together your wonderful order of puzzles. Have a very Merry Christmas and a Happy New Year! 🎄🎁
Fantastic quality, value & service
I bought this gift for my wife's anniversary so was concerned about the quality.
I stumbled across QPuzzle a little late so was stressed about delivery on time. The service was great thanks.
As it turns out I have no need for concern because it is extremely good quality. The board and the print look and feel like you expect if you have high standards.
Now we just have to actually finish it.
We will buy more for friends, its an easy go to that everyone likes.
I have raised the standard with my mates, it's a guaranteed winner for their Mrs too.
17 October 2023
Reply from QPuzzles
Hi Daniel, we are so thankful for your wonderfully detailed review of your experience with our team and product quality! We pride ourselves on producing high-quality jigsaw puzzles 😊 we hope you and your wife have a great time piecing the puzzle together!
Received the puzzle so quickly and well…
Received the puzzle so quickly and well packaged
3 November 2023
Reply from QPuzzles
Hey Janice, thank you for your wonderful review with us, we're glad to hear your order arrived quickly 😊
Great service
I have had a couple of dealings with QPuzzles and their staff are exceptional. They have always been helpful and polite. They provide prompt results and have been very communicative.
3 November 2023
Reply from QPuzzles
Hi Therese, thank you for your fantastic review of your experiences with us! We appreciate your ongoing support 😁
Q Puzzles are very unpuzzling
It was a very easy transaction, great range to choose from, excellent products, prices and service.
20 October 2023
Reply from QPuzzles
Hi Paul, thanks for your awesome review on your experience with purchasing on our website! We hope you loved the Turtle Reef jigsaw! 🐢😊
Great service, great personalised puzzle
Great service, and the puzzle of my grandchildren is fantastic.
20 October 2023
Reply from QPuzzles
Hi Deborah, thank you for your marvellous review! We hope your grandkiddies enjoy piecing it together! 😁
Reply from QPuzzles
Hi Ingrid! Thanks for your fabulous review! We're delighted to hear you enjoyed your 500XL-piece puzzles, hope it was just the right challenge! 🧩
Easy process and fast delivery!
11 October 2023
Reply from QPuzzles
Hi Emma! Thanks for your lovely review! We hope your surprise 510-piece custom panoramic puzzle went down a treat! We certainly loved the idea! 😆
Great product
Great product, friendly & helpful staff, very quick production. These are an awesome idea for a present - good pricing, customizable & lots of choice.
6 October 2023
Reply from QPuzzles
Hi Phil! We're so glad to hear you enjoyed your 1000-piece custom landscape puzzle 😄 & thank you for your fabulous review our team appreciates it!
Reply from QPuzzles
Hi Michael, thank you for your lovely review. We're so glad to hear that you enjoyed piecing it together! 😃
Reply from QPuzzles
Hi Chris! Thank you so much for your lovely review. The team appreciates it! We hope you enjoy the puzzle! 😁
The 4th birthday present puzzle you made for me was a huge…
The puzzle you made for me was a huge hit with my grandson. Many thanks
21 July 2023
Reply from QPuzzles
Hi Penny! Many thanks for your lovely review. We're so glad to hear it was a hit with your grandson!
Great service with photo for puzzle
Great service with photo for puzzle
Great cut on puzzle
1 September 2023
Reply from QPuzzles
Hi Lindy, thank you for your awesome review. The QPuzzles team appreciates it! :D
Very well made pieces
8 August 2023
Reply from QPuzzles
Hi Charina! Thanks for your lovely review the team appreciates it :)
Amazing product
The company was very easy to deal with. I submitted my own photo to be used and the end product is great. I cant wait to give it out for xmas. I received it in a very timely manner too.
18 September 2023
Reply from QPuzzles
Hi Michelle, thank you so much for your excellent review! We hope to hear from you again! Enjoy the upcoming holidays! :)
Excellent quality product and great…
Excellent quality product and great service; staff were happy to help and answer any questions. Highly recommended.
3 September 2023
Reply from QPuzzles
Hi Meagan, thank you for your fabulous review of our QPuzzles product and staff! We appreciate it and look forward to dealing with you again 😁
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