Qdos Contractor Reviews 153

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 60 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the staff for their professionalism, efficiency, and helpfulness. Customers highlight the excellent customer service, noting that interactions are pleasant and productive, with staff taking the time to explain things clearly and ensure satisfaction. The service provided is frequently described as efficient and straightforward, with many people appreciating the quick response times and the ease of the overall process. Some people also felt that the company consistently understands individual client and business needs, ensuring tailored solutions and continued satisfaction over many years.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising their professionalism and helpfulness.... See more

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency, professionalism, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the professionalism and... See more

Response time

Clients share positive opinions on response time, consistently praising the quick and easy resolution of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was struggling online getting insurance for the first time, I was recommended Qdos. Their website was so much easier to use but I was still a little daunted. I received a phone call from Harli... See more

Rated 5 out of 5 stars

Initially dealt with via chat, Harlie was very efficient. Passed me onto a colleague who called me whilst myself and Harlie were still ending our chat. Hannah was ver personable and efficient, taking... See more

Rated 5 out of 5 stars

Spoke with Harlie over the phone today she sorted it all out , very professional always asking if I understood the fancy words & taking her time to ensure I was happy with everything . It only took 5... See more

Rated 5 out of 5 stars

Every time I have contacted them about something over the last 2 years I have been with QDOS, it has always been quick and easy. Efficient team and great customer service. Kaisey in particular was hel... See more


Company details

Written by the company

Contractor insurance at competitive premiums from self-employed contractor and IR35 legislation specialists, Qdos Contractor. Instant Online Quotes


Contact info

4.8

Excellent

TrustScore 5 out of 5

153 reviews

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Rated 5 out of 5 stars

Harlie Mckeown, great service given.

I was struggling online getting insurance for the first time, I was recommended Qdos.
Their website was so much easier to use but I was still a little daunted.
I received a phone call from Harlie Mckeown to follow up my enquiry.

She was absolutely fantastic, I breifed her I would be asking really basic questions as this was all new to me. She saw me through, gave me time to think and a follow up call completed the insurance purchase.

Seldom I spend money on things like this and feel positive let alone spend time writing a review, however on this occasion the fantastic service She gave, warranted some of my time to write this.

3 October 2025
Unprompted review
Rated 4 out of 5 stars

Business Insurance Renewal

I had an insurance renewal quote through that I wasn't comfortable with, but Harlie called, discussed with me, understood my business needs and situation, and agreed with a policy and premium that we were both happy with. - Harlie was very professional and efficient to deal with.
I've used QDOS for many years and providing they continue to understand their individual clients and business needs, I will continue to do so.

2 October 2025
Unprompted review
Rated 3 out of 5 stars

Great employee

I attempted to renew on line but that failed to unknown reasons, so had to call knowing that all the legal bits had to be read to me. Dreading it I plunged in. However, the experience was wholly emoliated by Kaisey Higgott, who was highly professional and engaging whilst going through the turgid legal motions. Kaisey’s personal 5 stars has taken this whole review from 1 star to 3.

7 August 2025
Unprompted review
Rated 5 out of 5 stars

Friendly, personable & efficient

Initially dealt with via chat, Harlie was very efficient. Passed me onto a colleague who called me whilst myself and Harlie were still ending our chat. Hannah was ver personable and efficient, taking payment for a service, outlining the timelines and providing a contact email for the team who would be delivering the service. I haven't had the review yet, but everything has been efficient so far.

3 July 2025
Unprompted review
Rated 5 out of 5 stars

Great Service

Excellent service from Harlie. When investigating a query about my policy she spotted a more general issue about my coverage and had it resolved within a few hours.

18 June 2025
Unprompted review
Rated 5 out of 5 stars

Great Experience

I ended up taking out professional indemnity insurance and public liability insurance. Friendly service from Account Manager Kaisey Higgott from initial enquire to taking out the policy. Very patient as well.

4 June 2025
Unprompted review

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