Qdos Contractor Reviews 153

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 60 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the staff for their professionalism, efficiency, and helpfulness. Customers highlight the excellent customer service, noting that interactions are pleasant and productive, with staff taking the time to explain things clearly and ensure satisfaction. The service provided is frequently described as efficient and straightforward, with many people appreciating the quick response times and the ease of the overall process. Some people also felt that the company consistently understands individual client and business needs, ensuring tailored solutions and continued satisfaction over many years.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising their professionalism and helpfulness.... See more

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency, professionalism, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the professionalism and... See more

Response time

Clients share positive opinions on response time, consistently praising the quick and easy resolution of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was struggling online getting insurance for the first time, I was recommended Qdos. Their website was so much easier to use but I was still a little daunted. I received a phone call from Harli... See more

Rated 5 out of 5 stars

Initially dealt with via chat, Harlie was very efficient. Passed me onto a colleague who called me whilst myself and Harlie were still ending our chat. Hannah was ver personable and efficient, taking... See more

Rated 5 out of 5 stars

Spoke with Harlie over the phone today she sorted it all out , very professional always asking if I understood the fancy words & taking her time to ensure I was happy with everything . It only took 5... See more

Rated 5 out of 5 stars

Every time I have contacted them about something over the last 2 years I have been with QDOS, it has always been quick and easy. Efficient team and great customer service. Kaisey in particular was hel... See more


Company details

Written by the company

Contractor insurance at competitive premiums from self-employed contractor and IR35 legislation specialists, Qdos Contractor. Instant Online Quotes


Contact info

4.8

Excellent

TrustScore 5 out of 5

153 reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

Been with them over 7 years now

Been with them over 7 years now. Last week I had to change my policy mid term and make few other changes. Harlie McKeown handled it so well and sorted everything out in just mins. Sent me the documents instantly and a follow up email too after 3 days to confirm everything is good. Highly recommend these guys.

19 February 2026
Unprompted review
Rated 5 out of 5 stars

Harlie McKeown was excellent to deal with...

Harlie McKeown was excellent to deal with. She helped me update my policies over the phone and was polite, calm and genuinely helpful throughout. She clearly explained some regulations I wasn’t aware of, and made sure everything was set up properly. She was patient with all my questions. Very satisfied with the service.

19 February 2026
Unprompted review
Rated 5 out of 5 stars

Really easy to use

Really easy to use. Harlie McKeown was so helpful and got my policies done really quickly. I really recommend Qdos for small businesses.

5 January 2026
Unprompted review
Rated 5 out of 5 stars

Really great company and very easy to…

Really great company and very easy to deal with. Harlie helped me with all my questions and guided me through the application process, clearly outlining everything and explaining things in a friendly, patient and straightforward way.

16 December 2025
Unprompted review
Rated 5 out of 5 stars

Always easy to deal with..

Always easy to deal with and quick to respond to queries!
Qdos and there advisers really do put the customer first and I wouldn't choose anyone else to cover my business.

13 November 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Insurance is never something you want to pay for but a necessity and I have used QDOS for years. They have great simple service and helpful reminders. The costs don't creep up year on year either like everything else out there at the moment.

28 October 2025
Unprompted review
Rated 5 out of 5 stars

Customer Account Team

I've recently been working with Harlie McKeown on the Customer Account Team resolving an email issue I had with my QDOS account. Harlie was amazing, very helpful, friendly and responsive during our interaction, many thanks Harlie for all your help

10 October 2025
Unprompted review

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