Banner for Quality Compliance Systems Limited
Quality Compliance Systems Limited logo
Visit website

Quality Compliance Systems Limited Reviews 1,735

•
TrustScore 4.5 out of 5

4.7

Business and IT Consulting Agency
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 122 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, professional, and empathetic, often resolving issues swiftly and efficiently. The customer service is frequently highlighted as outstanding, with many appreciating the quick response times and the ease of their overall experience. Reviewers find the service to be very helpful and easy to navigate, with policies that are detailed and simple to understand. However, some people mentioned issues with slow response times, especially for urgent matters or during off-hours, and occasionally experienced long wait times on hold. A few customers also expressed dissatisfaction with contract terms, feeling that the sales conversations did not fully align with the contract terms and being charged for services they no longer needed or found unsuitable.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, professionalism, and... See more

Customer service

Customers consistently report positive experiences with customer service, highlighting the team's... See more

Response time

Users describe positive interactions with response times, highlighting that queries are often dealt with... See more

Service

People report positive experiences with the service, often highlighting its exemplary nature and the... See more

User experience

Customers consistently note positive experiences with user experience, praising the system as excellent, easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Whenever we have had a query we are able to call and speak directly to a consistent team in Customer Support, never having to wait too long to get through. They (Kai in particular) always listen wi... See more

Rated 5 out of 5 stars

We have always cherished the exemplary service QCS have always provided us right from the start. We are in our 4th year with them and it's been a fantastic journey so far. Keep up the Great work... See more

Rated 5 out of 5 stars

Danielle was swift, warm and professional in her communication with me regarding an issue on the platform. The issue was resolved in no time at all and the affected staff member was able to regain usu... See more

Rated 5 out of 5 stars

As an employee who is getting to learn the system as a power user I find QCS staff are always on hand and happy to help. Nothing is too much, no matter how big or small the issue they are always supp... See more

Company details

  1. Business and IT Consulting Agency
  2. Business to Business Service

About Quality Compliance Systems Limited

Written by the company

At QCS, our mission is to support health and social care providers in delivering exceptional care.

We ensure your business remains compliant every minute of every day, allowing you to dedicate your expertise to what matters most – the wellbeing of your patients and service users.

We handle the regulatory burden so you can focus on providing an outstanding service. Discover how QCS can simplify your compliance and elevate the care you provide today.

Contact info

Promotion box for Quality Compliance Systems Limited

Save up to £1500

This January on our special product bundles, click here to save today!

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Query and Support

The team was able to talk me through my query and instead of resolving the problem, He showed me how to go about it myself.

3 February 2025
Rated 4 out of 5 stars

Great 1:1 support provided…

Moat of the issues identified were addressed on the call in a professional and informative manner and additional tips were shared.
One outstanding query has been raised with another team to further investigate a possible glitch and to feedback.

21 January 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look