I ordered a foot support for Plantar Fasciitis from Purple Shopper 4 months ago and got them today. After about 6 weeks I contacted them to say they had not arrived. I immediately got a refund. The... See more
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Ordered product on 9 April. Still hasn't arrived and according to tracking is still in China (it was meant to be coming from Canada not China) and has been since 28 April (apparently cleared for shipp... See more
I tried their product because their website offered a 100% satisfaction guarantee. Their company representative stated on Facebook that if a customer was not satisfied after trying product, that pers... See more
I ordered products in March, recieved an email saying they have been shipped. Still not recieved and tracking says in China, cannot email company, their website doesn't load either. Who do I contact t... See more
how long does it take to get an…
how long does it take to get an order??? I ordered the plantar fasciitis support brace. I paid for 4. I have not received an email or anything. I tried to contact through the add on FB & now I am blocked???? I will update my review as soon as I get the product or at least someone contacts me from customer support! My order # is 83111
Thanks
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