Purple Moose Brewery Reviews 

1,274
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 87 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the prompt and efficient delivery service, often highlighting next-day arrivals and excellent communication regarding their orders. People find the online ordering process easy and convenient, appreciating the helpful team and the ability to manage delivery dates. Consumers consistently commend the high quality of the products, describing the beers as excellent, superb, and hitting the spot with great taste. However, some customers also noted occasional issues with delivery, including delays, split shipments, or instances where orders did not arrive as expected.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting its speed and efficiency.... See more

Product

Customers had positive experiences with product, consistently praising the excellent quality of the beers,... See more

Order

Users describe positive interactions with order, frequently highlighting the ease of the ordering process,... See more

Service

Customers consistently note positive experiences with service, often describing it as great, excellent, and... See more

Quality

Consumers find quality to be positive, with many reviewers describing the beers as excellent and hitting the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We discovered Purple Moose when we were holidaying in North Wales. We stopped for a drink at The Australian. My father, who has been drinking ale for the last 70 years, says it’s some of the best he h... See more

Rated 5 out of 5 stars

Easy to buy online and it arrived well packed and in good time. I bought a mixed pack for my partner's birthday - the company kept me informed about expected delivery and it was sent in a sturdy brown... See more

Rated 5 out of 5 stars

Everything ordered was delivered on time and was able to track down to the last minute, so no wasted hours waiting in for something that doesn't get delivered on time. As far as the consignment... See more

Rated 5 out of 5 stars

I agree you are a small Company … but mighty with it. I’ve been shopping with you for a good few years and service is excellent.Nearly always next day delivery and always efficient…and always wel... See more


Company details

  1. Brewpub
  2. Alcohol Manufacturer
  3. Alcohol Store
  4. Beer Distributor
  5. Beer Store
  6. Brewery

Written by the company

Legendary Ales Brewed in Wales with water from the hills of Snowdonia. Independent craft beer micro brewery, established 2005.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.8

All reviews

(1,274)

91 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

The company is great

Ordered for my wifes birthday, The company is great, been to the shop a few times cant fault the beer, wonderful staff, great choice of merchandise. I can however fault the delivery company ADP. They said they phoned me on day of delivery (15/11/2024), they did not. I would have a call record, so I called ADP, they promised to deliver next day, happened to be a Saturday - NOPE, delivery arrived 4 days after it was supposed to arrive.

19 November 2024
Unprompted review
Rated 5 out of 5 stars

The gift for someone who has everything

Packaged well arrived safely, Really fast delivery wasn’t expecting it so quickly!
It’s a gift. The parcel tape is so cute and makes a cardboard box look a little more special. :)

This is the second time we've ordered from purple moose, it always goes down a treat (It never lasts the recipient as long as we anticipate! and your’ll be lucky enough to have a share of a bottle!) highly recommend this company.

Ps Thank-you for making buying a gift for a dad who ‘has everything he needs’ so easy because we found the answer- he didn’t have any purple moose!!!

13 November 2024
Unprompted review
Rated 5 out of 5 stars

Excellent

Easy to use website, excellent products (specially Dark side of the moose, my favourite) delivery within a couple of days. Had a few deliveries now. Every time excellent!

26 October 2024
Rated 5 out of 5 stars

Fantastic service

Fantastic service! Great communication throughout! The driver of the delivery Kindly brought in the parcel as it was far too heavy! I’ll certainly order from you again. A very happy customer!

22 October 2024
Unprompted review
Rated 5 out of 5 stars

Super fast delivery

Ordered the previous morning and the was delivered the following afternoon. Very fast delivery and beers were packaged nicely. 10* service

22 October 2024
Unprompted review
Rated 5 out of 5 stars

Support the Moose.

A good bottle of beer is always worth having at home if you are unable to sample a decent cask beer. Purple Moose provide perfect brews and speedy efficient service.
As a small brewery they punching well above their weight.

27 October 2024
Unprompted review
Rated 5 out of 5 stars

Easy website to navigate.I purchased a…

Easy website to navigate.I purchased a mixed case and a Christmas case. Dispatched the same day as ordered and arrived less than 18 hours later! Recipient was really pleased as he is a fan of purple Moose and was eager to try this years Xmas brew! Delivery man was kind enough to carry the cases inside the house as my dad is frail.Great service and great beer!

17 October 2024
Unprompted review

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