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Review summary

Created with AI, based on recent reviews

Looking at 66 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the natural ingredients and the product's ability to provide a filling and healthy meal replacement, often noting its benefits for protein intake and overall well-being. They find the product effective for managing hunger and supporting dietary goals, with some enjoying the subtle flavors and the texture, especially when mixed with yogurt or fruit. Reviewers also frequently praise the prompt delivery and good customer service. However, some people were dissatisfied with the product's taste, describing it as bland, tasteless, or having an unpleasant aftertaste, particularly due to stevia or an unexpected coconut flavor. The gritty texture was also a common point of contention for many, and some found the flavors indistinguishable from each other. A few customers reported issues with customer service, including unhelpful responses and problems with order tracking or refunds.

What people talk about most

Product

Customers had positive experiences with the product, with many praising its natural ingredients and... See more

Quality

Customers consistently note ambiguous experiences with quality, particularly regarding taste and texture.... See more

Order

Clients share ambiguous opinions on order experiences, with some reviewers expressing satisfaction with the... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many customers reporting fast and prompt... See more

Customer service

Consumers find customer service to be ambiguous, with some reviewers expressing satisfaction and reporting... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The customer service was good but I will not be buying again. I bought a variety to try as shakes as that is my preference before I considered a subscription which I will not pursue. The banana... See more

Rated 3 out of 5 stars

Like that the mix is all natural and don't mind the gritty texture as I feel it adds fibre but the flavors are so subtle that its hard to distinguish between them. The Cherry Bakewell & Mixed Frui... See more

Company replied

Rated 3 out of 5 stars

I bought their selection pack of 14 sachets and they are tasteless and a vile gritty texture. I tried a bit with yogurt and it was horrible. I mixed a bit with fruit and juice and it was no better a... See more

Company replied

Rated 4 out of 5 stars

On my 1st order, it arrived without delay. Ordered the 2 week starter pack and like the variety of flavours, well blended in a nutribullet with skimmed milk for breakfast served with fruit, fills me u... See more


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3.3

Average

TrustScore 3.5 out of 5

206 reviews

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1-star

Replied to 41% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Delicious! If you are expecting a fake fruit and…

If you are expecting a fake fruit and saccharine flavour do not buy this!
In my opinion, the flavour knocks drinks like Huel out of the park!
The fruit flavours are subtle with a nutty aftertaste and you can add extra fruit as well, although I’ve never felt the need to do this.
I’ve also ordered for my dad who can’t eat big meals and he loves his new breakfast routine.
Will be ordering again this week.
Would be worth trying to see if you like it…..

1 June 2024
Unprompted review
Rated 1 out of 5 stars

Just purchased the trial pack of…

Just purchased the trial pack of Strawberry flavour, and I certainly won’t be buying any more, I was looking forward to trying it but it tastes disgusting and no hint at all of strawberry. Certainly won’t be buying any more.

5 July 2024
Unprompted review
Rated 1 out of 5 stars

Love the concept but taste is not great

Love the concept, but the taste wasn't great.its like drinking dietary husk with water and if you leave it out a little bit it begins to double/ prove like bread. Whether it's the yeast with the yogurt I put in it.
I will have to add things in to get through the bag love it's natural and others enjoy it though 👍

15 May 2024
Unprompted review
Rated 5 out of 5 stars

One of the best proteins on the market

One of the best proteins on the market. I’m very fussy with proteins but this brand is my favourite for many years. Best quality no additives no sugars compare to other brands. And more importantly so tasty!!!

6 May 2023
Unprompted review
Rated 1 out of 5 stars

Terrible customer service

Had a subscription and in my second delivery one of the bags was damaged, which caused it to spill. Emailed customer service the day I had the delivery with photo. Once, twice, three times and no response whatsoever. Terrible customer service if you can call it that.

6 April 2024
Unprompted review
Rated 4 out of 5 stars

They're actually quite nice!

Have just bought a starter box to try all the flavours and now I'm halfway through I no longer feel I wasted £28. Yes they are different and yes some of them have me coughing all the way through (I'm still not used to having lumps in my drinks) but most of them are actually quite nice and surprisingly quite filling.

29 April 2024
Unprompted review
Rated 4 out of 5 stars

Not bad!

I read all the reviews before purchasing the 2 week sachet set. I used them as shakes, mixing with almond milk. I do agree that the flavours are bland but most of them are bearable, the pistachio was the worst for me. I used them to replace my lunch and did stay full! you can make porridge and mix with yoghurt which I do think would be better and something I didn't try as some flavours were a struggle! I've definitely enjoyed not feeling bloated. Sadly no weight loss from it but my body takes 2 weeks to get used to a change so I think I would need to continue on it. I definitely recommend giving this a try - they are nutty, do need blending and are quite bland but do make you feel great and full!

11 April 2024
Unprompted review
Rated 5 out of 5 stars

Been using Purition for 6 years

Been using Purition for years. It is natural, using whole nuts and seeds, so expect it to have an overriding nutty base flavour. The flavours are subtle, and all do have the nutty taste that comes through. I wouldn’t say it’s gritty, but it’s not ultra processed, so some slight ‘bits’ from the nuts in there. But I think is it a quality product, and since I’m on a subscribe every 3 weeks, I’ve never had an issue with the product. This is not some fake ultra processed sweetened shake, so if you prefer sugary sweet shakes then stick to the ones in supermarkets. It can help with weight loss, and also weight gain in illness. Overall an excellent product.

6 April 2024
Unprompted review
Rated 1 out of 5 stars

Not for me I'm afraid

Thought I would give these a try as a change from my regular, not for me, they are tasteless and nothing like the flavour on the packet, back to my normal one.

21 March 2024
Unprompted review
Rated 1 out of 5 stars

Killer stomach ache & tasteless shakes & latte drinks

I brought ten Vegan Purition shakes all different flavours, to help with weight loss and I also brought their Matcha and Turmeric Latte. Sorry to say but this stuff is dreadful. It is all tasteless. Their shakes are gritty and it is just like drinking ground almonds, tasteless and got stuck in my throat, had to have a drink after to get it down. After consuming two of the shakes, I felt like throwing up due to something not feeling right in my stomach, I was led up in bed with a killer stomache ache for ages, my stomache bloated out like I was six months pregnant and I felt so nauseous!

The latte's I was so looking forward to, after making my own turmeric golden milk paste for lattes, I wanted to see how this compared. Again, absolutely tasteless minus the slight coconut taste. The matcha latte had a mix of a low-grade matcha and coconut but really not very nice at all. I'm really disappointed but most of all fed up as I have a horrendous stomach ache and I have four more days of shakes left plus the lattes. It's probably going in the bin. Would not buy again and can not recommend it.

23 March 2024
Unprompted review
Rated 1 out of 5 stars

Rancid products in sell by date is a consumer issue

Products have gone off within sell by date (15 May 24). The explanation from Purition was “As I said on my previous email, the natural oils in seeds and nuts can go rancid if not stored correctly. The samples have been out of our control for 8 months and we have not received any other reports.

Happy to add a couple of samples to your next order as a gesture of goodwill, just let me know when you place a direct order with us so I can get it sorted.”
Ah so it's my fault your products are substandard and not fit for purpose. Think Food Standards Agency and Consumer Rights Act may differ in opinion.
It'll be the last time I buy anything from Purition!

8 March 2024
Unprompted review
Rated 4 out of 5 stars

Worth trying the sachets order nuts and fruit to see which is best for you

Ok so where to start ...I needed a weight loss boost and I have a problem with flour( wheat ) ...I have enjoyed slim fast in the past but it's full of crap and I wanted a breakfast replacement so decided to give the Trial sachets a go ...
Cost ...it is quite expensive BUT it is all natural so I'm happy to pay
Smell...I got one if everything and on opening they smell exactly how you would expect cherry Bakewell smelt how I hoped but they are not overpowering or sweet smelling and you can definitely smell the nuts .
Mixing ...once I tried a blender all was good , by hand or shaker it was painful
Taste ...ok this is the bit to be ready for THIS IS NOT MILKSHAKE ...I found the taste for the most part did not reflect the smell and was lacking in what I would consider the expected taste flavours, like banana, chocolate strawberry etc ...the feeling in your mouth is to say shocking the first try ...they are after all ground nuts and chia seeds and as such are very grainy/bitty/gritty...I don't at all like that in the above flavours...HOWEVER in the nut flavours, almond, pistachio coconut etc I really like them and I believe this is psychological...I expect nuts to be grainy so it's all fine ,I don't expect strawberries to be grainy so it wasn't hahaha funny right ? So I shall order larger bags but if the nut ones as I actually really enjoy them ,no taste expectation and grainy is all good ...I have also been adding a teaspoon of organic spirulina in as well as the frozen berries and this is all good and makes a very interesting looking drink 😂😂...I can't give 5 stars as I am quite hungry by midday...I have an active job and can't snack before lunch and it's kind of making me want to eat loads ,but I'm sticking to my rye sour dough toast and half can baked beans with a Greek yoghurt to keep up my fibre.

28 February 2024
Unprompted review
Rated 5 out of 5 stars

You need to know what you're buying…

You need to know what you're buying with this. It's not a baby-sweet sugar flavoured super fine powder mush, it's a real blend of nuts, seeds and such like, which of course ends up slightly bitty and (god forbid) also tastes a bit of said nuts and seeds, chia flavour is particularly dominant in many sachets. If you want an easy way to get some fibre, this is one way to do it, but it's not a "milkshake". Personally, I love this product and love trying the different flavours to find my faves.

27 February 2024
Unprompted review
Rated 5 out of 5 stars

Been using these for years

Been using these for years, they get a bad write up for not tasting like those milkshake ones but for me that’s a great thing! It’s not got all that artificial rubbish in it or sugar. It tastes like I’m actually eating something and keeps me full for ages where other brands who taste like the shakes leave me hungry half an hour later. I really rate these, I use the vegan banana and strawberry the most, some flavours aren’t for me but there’s a sample box you can get to try a load of flavours to see if they agree with you.

16 February 2024
Unprompted review
Rated 1 out of 5 stars

What the hell have I just consumed

What the hell have I just consumed? Banana flavour... bitter, grainy and almost tasteless... had to have squash on the side to drink along with this vile stuff.. now I've tried shakes, but ive never felt physically sick while drinking them. Steer clear. What a waste of money

11 February 2024
Unprompted review
Rated 5 out of 5 stars

Definitely works well for me !

I have been using this product for several months, after a visit to a nutritionist. I particularly enjoy the option to mix flavors and order your favorites. I normally have it for my breakfast and am always fuller for longer ....even better than when I start my day with a well known brand of porridge !? In my experience, it's a great product, amazing customer service and I definitely recommend you give it a try. Best wishes x

9 January 2024
Unprompted review
Rated 3 out of 5 stars

Reasonable taste given the nature of…

Reasonable taste given the nature of the product, in fact pretty good essence as when you open the package they certainly smell better than they taste. However still perfectly edible.

Bad thing is the price for what is supposed yo be a meal replacement, meal? Ha OK market it as a snack replacement fine but it's no meal replacement just like it's competitors so no difference there none of these replacement foods are actually going to make you feel full and I have a very small appetite compared to most.have been using them to replace breakfast as its quick and easy and that sort of works, otherwise excellent at stopping snacking between meals but too expensive to have as breakfast daily! OK in a pinch but also have to agree if not stored 100% correctly its goes off way too quickly and tastes foul when it does so. My preferred brand of attempts by far but still not cheap or a real meal replacement

14 November 2023
Unprompted review
Rated 5 out of 5 stars

Great product & Company.

Great product & Company.
I must say I am astounded by some of the poor reviews on here.
Purition is a “Whole Food Product” made in the UK. It is NOT fine powder with hidden ingredients, it IS full of natural foods which you would expect to be slightly grainy.
The flavours are true to their description.Mine, mixed with a banana & milk was delightful.
Customer service has been impeccable, you even get to speak to a co founder who couldn’t be more helpful.
In this day & age most companies are impossible to speak to.

30 November 2023
Unprompted review
Rated 1 out of 5 stars

I have now ordered several times

I have now ordered several times. I started with the sample satches which also allowed me to mix and match. I went for a large 500g pack which tasted funny. I have emailed them, posted a review on another site without joy. They say they didn’t receive my email so O sent the string no reply.

Product hit and miss, I’d you get a dud they will ignore you, so I agree the customer service is poor.

31 October 2023
Unprompted review

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