Purestep Reviews 7,346

The trainers are great, and I’ve had several compliments but they took an awfully long time to arrive, of which there was no warning.

The order arrived on time and the product is as expected

Firstly the shoes took ages to arrive from a drop shipper from China not a British company as described. Secondly the shoes we're cheap and nasty and are available for 6 pounds on other sites, I paid 50 pounds. Thirdly the copper grounding mechanism is actually stainless steel clothing studs, available at 100 for £2.50 on temu. No copper anywhere to be seen. The returns policy is abismal and they expect a further payment of 52 pounds to return them with absolutely no guarantee they will return them after inspection. So rather than be £102 out of pocket, I'd be £154 out of pocket. The insoles that were free had grounding studs but didn't go through to the other side of the plastic and didn't in anyway line up with the so called grounding studs of the shoe so defeats the object. The shoes themselves are filled with eight holes but they come with one stud per shoe and a spare stud per shoe that just look and feel like drawing pins stuck in the sole. I've never been more disappointed or felt more ripped off with any other purchase in my life and the bank sides with the seller whilst claiming buyer protection. Please avoid at all cost. If you want to try them buy from Amazon for 6 quid at least you would expect the shit that you get.

These shoes promised a wide toe box and they actually delivered.

I like the shoelace fixing device, which does not involve tying the shoelaces.

They have a notched collar which protects the achilles tendon. I will only buy shoes with this feature.

I do have to keep a shoehorn handy to get into these shoes.

Good service

Comfortable and exactly as advertised. Tracked delivery was spot on.

The SHOES are GREAT but..........Delivery isn't quick, and payment goes to Hong Kong, causing some anxiety (esp. when the bank said I had been scammed

Product as described, delivery information and updates timely. Would use again

Delivered promptly and packed well. The stockings are sturdy and most important ..they do the job.Swelling in my ankles virtually disappeared. Thank you .

Saw the advert on Instagram. My partner suffers with her feet and is on them all day at work. Ordered some Everest Pro after reading some reviews. Easy ordering process and a prompt delivery. Partner instantly loved them even though they felt so different. She wore them around the house to get used to them and announced that you don't realise you have anything on your feet. A favourite go to footwear for her now. Happy customer and a brownie point for me . Win , win.

Really fantastic comfortable shoes, never had shoes so comfortable before. Bought one pair to try & now have bought 2 more. Only downside is although the website is a UK website, the product comes from abroad and takes a while to arrive.

Excellent footwear and good offer

Second purchase from this company, and happy to buy from them again.

I find the Purestep shoes have significantly helped my Diabetic Neuropathy. I decided on a new pair and find these extremely comfortable and well made . At first the different walking position gave me sore muscles in my upper legs but it soon went away . I am very impressed with these shoes and this company.

Very comfortable shoes especially with the Orthopaedic insoles - hold my feet better. The waterproofing saves getting wet socks and feet.
Do take some time to arrive but can be tracked enroute.

Great selection of footwear. Quality products. Regular deals saving money. Delivery prompt. This is my third time of ordering and I will in the future.

Explorer shoes are extremely comfortable and feel great. Always a little nervous about the length of delivery time and the fulfillment by Evri. But so far two deliveries have gone well, without any issues.

The delivery was good. My shoes came fairly quickly and were left as per instructions.

Ordered 2 pairs for £92+. Waited ages and nothing came. Then got a POD but no order. Contacted customer services and was repeatedly told to chase the courier they contracted myself. Customer services is very assertive about the process even though they're 100% wrong and not trading in accordance with UK law. When I refused as its not my responsibility they stopped communicating. Now raising a case with Trading Standards as I think getting a refund is going to be near impossible without. I certainly would advise anyone to think twice about buying from Purestep. Buyer beware.