Purestep Reviews 7,371

TrustScore 4 out of 5

4.1

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Rated 4 out of 5 stars

The shoes are exactly how they are described. Very comfortable and durable. The first week of receiving the shoes I wore them on a 10k hilly off road hike and they did a fantastic job over all kinds o... See more

Rated 3 out of 5 stars

Felt the sizes are incorrect. I measured my feet in the way described on the site but when the shoes came they felt a bit short. They are wearable but only for short periods, and not suitable for hiki... See more

Rated 4 out of 5 stars

Purest have a superb range of exceptionally comfortable shoes. My biggest problem with them is that all other shoes don’t come near them for comfort. Just never want to take them off. Living on the we... See more

Rated 5 out of 5 stars

The shoes ordered for my granddaughter in the USA originally were returned by the carrier to Purestep. I immediately contacted them via email and they sent out a new order straight away advising t... See more


Contact info

4.1

Great

TrustScore 4 out of 5

7K reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great shoes

The shoes were an excellent fit and feel great. I feel like I and getting all the benefits of being barefoot but with a bit of protection. The shoes look great by the way.

7 June 2026
Unprompted review
Rated 5 out of 5 stars

OUTSTANDING EXPERIENCE

I just would like to say how wonderful is my experience and how outstanding was Cesmine who was dealing with my parcel which got missed.
I was supported all the way through with amazing professional manners.
I can't thank enough for the support, help and the outcome.
Absolutely excellent, person- centred service which I want to recommend to everybody
Thank You so much>>>
Jola Bartos

7 June 2026
Unprompted review
Rated 4 out of 5 stars

The trainers are great

The trainers are great, and I’ve had several compliments but they took an awfully long time to arrive, of which there was no warning.

7 June 2026
Unprompted review
Rated 1 out of 5 stars

Firstly the shoes took ages to arrive…

Firstly the shoes took ages to arrive from a drop shipper from China not a British company as described. Secondly the shoes we're cheap and nasty and are available for 6 pounds on other sites, I paid 50 pounds. Thirdly the copper grounding mechanism is actually stainless steel clothing studs, available at 100 for £2.50 on temu. No copper anywhere to be seen. The returns policy is abismal and they expect a further payment of 52 pounds to return them with absolutely no guarantee they will return them after inspection. So rather than be £102 out of pocket, I'd be £154 out of pocket. The insoles that were free had grounding studs but didn't go through to the other side of the plastic and didn't in anyway line up with the so called grounding studs of the shoe so defeats the object. The shoes themselves are filled with eight holes but they come with one stud per shoe and a spare stud per shoe that just look and feel like drawing pins stuck in the sole. I've never been more disappointed or felt more ripped off with any other purchase in my life and the bank sides with the seller whilst claiming buyer protection. Please avoid at all cost. If you want to try them buy from Amazon for 6 quid at least you would expect the shit that you get.

20 May 2026
Unprompted review
Rated 5 out of 5 stars

Saw the advert on Instagram

Saw the advert on Instagram. My partner suffers with her feet and is on them all day at work. Ordered some Everest Pro after reading some reviews. Easy ordering process and a prompt delivery. Partner instantly loved them even though they felt so different. She wore them around the house to get used to them and announced that you don't realise you have anything on your feet. A favourite go to footwear for her now. Happy customer and a brownie point for me . Win , win.

15 April 2026
Unprompted review
Rated 5 out of 5 stars

Really fantastic comfortable shoes

Really fantastic comfortable shoes, never had shoes so comfortable before. Bought one pair to try & now have bought 2 more. Only downside is although the website is a UK website, the product comes from abroad and takes a while to arrive.

6 June 2026
Unprompted review
Rated 5 out of 5 stars

Lovely healthy shoes

I find the Purestep shoes have significantly helped my Diabetic Neuropathy. I decided on a new pair and find these extremely comfortable and well made . At first the different walking position gave me sore muscles in my upper legs but it soon went away . I am very impressed with these shoes and this company.

6 June 2026
Unprompted review

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