Pure Protect Reviews 

65
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

We would highly recommend Gemma’s services. From start to finish she has been excellent, keeping us updated throughout the whole process and discussing our options throughly to ensure we had the prote... See more

Rated 5 out of 5 stars

Ashley was able to find me cover after many insurance companies wouldn’t consider my situation. This meant him going back and forward, doing extra research, but I am now protected, when I didn’t th... See more

Rated 5 out of 5 stars

Ashley at pure protect was so helpful in assisting us in getting our house & life insurance shorted. Me and my partner are first time buyers and Ashley took the time to explain everything to us in an... See more

Rated 4 out of 5 stars

They were very helpful and went through the best cover. Very flexible when booking appointments and a swerved all.my questions. A few things were inaccurate/missong which made logging into both po... See more

Company replied

Company details

  1. Insurance Broker

Written by the company

Pure Protect is an insurance broker specialising in life insurance, critical illness cover and income protection. We are dedicated to creating a meaningful, long-term relationship with our clients that is based on understanding, clarity and integrity. Our expert advisers realise that the financial side of life can be complex, which is why we work hard to get to know you and your aspirations through careful and detailed consultations. This enables us to provide quality advice services and practical pathways to help you find the right policies for your circumstances. Our team are happy to meet at a day, time and location most convenient to you, and these meetings are usually arranged by prior appointment. Pure Protect is part of the MSS Group, which specialises in surveying, risk management, auctions, estate agency and property management, in addition to financial services. The FCA does not regulate estate agency, property management, & risk management and Pure Protect acts as introducers for them.


Contact info

4.8

Excellent

TrustScore 5 out of 5

65 reviews

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4.8

All reviews

(65)

34 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly recommended!

I could not recommend this service enough. We all lead busy lives and arranging life insurance is never a pleasant distraction, yet with Jamie's patience and very clear guidance we are completely satisfied and very confident knowing that all bases are covered. Thank you Jamie, and sorry it has take so long to leave this review. The to-do list grows ever longer!

23 August 2024
Unprompted review
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Reply from Pure Protect

Thank you so much

Rated 5 out of 5 stars

Great service

Jamie is very personable and focused on delivering the optimal package for his clients.

8 January 2025
Unprompted review
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Reply from Pure Protect

Thank you

Rated 5 out of 5 stars

Very highly recommended

Very highly recommended. I utilised the company to help sort out some personal life insurance. Was fortunate to be assisted by Jamie Newburn who was absolutely fantastic. Jamie took me through the whole process and explained everything as we went along. There was no such thing as a daft question which was great. The most impressive thing about Jamie (apart from all the above) was his determination to get the best that he could for me. His persistence paid off and he managed to get me a really good deal. Thanks for all your help Jamie, you are a star.

10 February 2025
Unprompted review
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Reply from Pure Protect

Thank you

Rated 5 out of 5 stars

Louise Burrows was nice to explain…

Louise Burrows was nice to explain everything to us, providing polices that were fitted to our situation and also that fitted to our pocket. Such a pleasant person to talk to. Would definitely come back in the future if we need any other insurance.

12 February 2025
Unprompted review
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Reply from Pure Protect

Thank you

Rated 5 out of 5 stars

Recent interaction

We’ve recently spoken with Rachel regarding getting mortgage protection! We had no idea going into it all as it can be quite overwhelming however, Rachel was absolutely brilliant! She explained everything and every question we had she knew the answer. 100% recommend and thank you

5 February 2025
Unprompted review
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Reply from Pure Protect

Thank you

Rated 5 out of 5 stars

Building insurance - good experience

I contacted the company to get urgent building insurance to exchange the contract for my new property. I got great support from Louise Burrows, who explained different packages and provided explanations in a friendly and professional way. I would suggest this company!

16 January 2025
Unprompted review
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Reply from Pure Protect

Thank you

Rated 5 out of 5 stars

Rachel was very kind and friendly arnd…

Rachel was very kind and friendly and explained all and everything to us and dealt with the tonnes of questions we had. Would highly recommend.

3 December 2024
Unprompted review
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Reply from Pure Protect

Thank you

Rated 5 out of 5 stars

Highly Recommend this company & Rachel Hockaday

I was recommended this company through Ideal Mortgages Direct, another fantastic company which I would highly recommend. Rachel Hockaday was brilliant. She explained everything thoroughly which made the process a lot easier. She was professional, clear and extremely helpful responding to any questions I had promptly. From my own research, Rachel found me a brilliant deal which has given me a lot of peace of mind for my future. Thank You Rachel

17 January 2025
Unprompted review
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Reply from Pure Protect

Thank you

Rated 5 out of 5 stars

Louise was fantastic to deal with

Louise was fantastic to deal with, very informative, and very helpful, making the whole process go very smoothly. Couldn’t recommend enough. Thank you.

16 January 2025
Unprompted review
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Reply from Pure Protect

Thank you

Rated 5 out of 5 stars

Leighann has been brilliant and very…

Leighann has been brilliant and very patient as we have worked through the options. She took the time to explain everything and was happy to answer all of my questions when I was being indecisive. I am really happy with the policy that is in place now. Thank you, Leighann.

6 January 2025
Unprompted review
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Reply from Pure Protect

Thank you

Rated 5 out of 5 stars

Leighann was amazing at helping us sort…

Leighann was amazing at helping us sort out life insurance policies which weren't the easiest! She took time going through each policy and explaining the benefits etc. Already recommended to friends

20 May 2024
Unprompted review
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Reply from Pure Protect

Thank you

Rated 5 out of 5 stars

Great company to work with.

Great company to work with.
knowledgeable, efficient, great attention to detail.
Would definitely recommend.

27 November 2024
Unprompted review
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Reply from Pure Protect

Thank you

Rated 5 out of 5 stars

Excellent Company

I can’t recommend Leighann enough having taken out a a few policies over the last few weeks. It was made to be such an easy and clear process, whilst also getting the best offer.
I will recommended Leighann & Pure Protect to friends & family.

18 October 2024
Unprompted review
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Reply from Pure Protect

Thank you so much

Rated 5 out of 5 stars

Really great

Person I dealt with - Leighann - was really helpful, friendly (and very patient - I had no idea what I was doing!) Everything was easy and straightforward. Thanks very much

31 October 2024
Unprompted review
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Reply from Pure Protect

Very kind, thank you.

Rated 5 out of 5 stars

The process with Rachel Hockaday was…

The process with Rachel Hockaday was seamless from start to finish.
I explained at the beginning what I was looking for in a policy and Rachel delivered on that ,with a policy which ticked all the boxes within my budget.
Rachel is very approachable and knowledgeable.
She also made sure I am aware of the importance of trusts,and the different types.
I would highly recommend her services.

Thank you.

19 September 2024
Unprompted review
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Reply from Pure Protect

Thanks so much for the feedback

Rated 5 out of 5 stars

A truly professional company

A truly professional company, Jamie really listened to my needs and tailored a policy to my personal requirements I didn't feel pressured either. everything was explained to me in full before I accepted the policy. Highly recommended wonderful caring staff and customer service is next to non

2 September 2024
Unprompted review
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Reply from Pure Protect

Thats great to hear, thanks

Rated 5 out of 5 stars

Simple

Simple, quick and easy with normal people with personalities. Not some robot reading a script

2 September 2024
Unprompted review
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Reply from Pure Protect

Thank you

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