This was a gift for our granddaughter who recently got engaged. As they are in Melbourne and we are in Scotland we wanted to just send some bubbles for them to celebrate. Good range of gifts at prices... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
First time buyer from Purely Gourmet, for a 'last minute' gift hamper for a wedding anniversary. The hamper (Red wine & chocolates) was very good and well received. The 2pm cut-off for same-day delive... See more
Company replied
Last minute order that I needed to have delivered on the same day. Customer service excellent and the products ordered were well received by the recipient. Plus discount code offered for spending $150... See more
Company replied
A little hiccup with delivery which Josh very promptly sorted really impressed me - shows this is a company that values its customers. Ordered the Bramble & Hedge Gourmet Nougat Gift Box and the reci... See more
Company replied
Company details
- #3 of 5 best companies in Gift Basket Store
- #3 of 7 best companies in Corporate Gift Supplier
- #11 of 19 best companies in Gift Shop
- #3 of 4 best companies in Gourmet Grocery Store
Written by the company
Purely Gourmet is a premium Australian gift hamper business, offering beautifully curated gourmet hampers and unique gift boxes for all occasions. Whether you're celebrating a birthday, corporate milestone, holiday season, or sending a heartfelt thank you, our hampers are designed to impress and delight. We proudly source high-quality, locally made and internationally inspired gourmet products from artisan chocolates and boutique wines to gourmet snacks, condiments, and sustainable Australian made treats. We also feature a growing selection of Indigenous gifts and products that celebrate First Nations culture and craftsmanship, supporting Aboriginal owned businesses and artists through ethical and respectful partnerships. Based in Melbourne, we deliver Australia wide with reliable service, elegant presentation, and a passion for quality and creativity. Our hampers are perfect for personal gifts, staff rewards, client appreciation, event gifting, and festive celebrations like Christmas and Easter. Purely Gourmet takes the stress out of gift-giving with thoughtful, ready to send options for every occasion and every budget. We also offer custom branded and bulk corporate hamper solutions tailored to your business needs, making it easy to create lasting impressions with meaningful, premium quality gifts. Explore our full range online at purelygourmet.com.au. Purely Gourmet where exceptional taste meets thoughtful, ethical gifting.
Why Choose Purely Gourmet Hampers & Gifts
Written by the company
- Free Shipping on ALL Hampers over $150
- At Purely Gourmet, we go beyond traditional gifting to create unforgettable, premium hamper experiences. Every gift hamper we design is thoughtfully curated with handpicked gourmet products from trusted Australian producers, including Indigenous owned businesses. Whether you're celebrating a birthday, thanking a client, or sending love from afar, our hampers are packed with purpose, quality, and heart. We pride ourselves on fast delivery Australia-wide, elegant presentation, and a wide range of unique options to suit every occasion and budget. From locally made chocolates and artisanal condiments to boutique wines and relaxing selfcare items, each hamper tells a story of taste and authenticity. What makes us truly special? We offer customisable gift options, eco conscious packaging, and our signature “30 Day Gifting Guarantee,” which ensures satisfaction, or we’ll make it right. Whether you're looking for corporate gifting solutions or a last minute gift with impact, Purely Gourmet delivers more than just a box we deliver connection. Explore our bestselling gift hampers online and discover why so many Australians trust Purely Gourmet to make their moments extra special. Elevate your gifting today with our premium range of hampers that are made to impress, delight, and be remembered. Purely Gourmet where meaningful gifts meet gourmet goodness.
Purely Gourmet Gifting Guarantee
30-Day Gifting Guarantee
Purely Gourmet’s 30 Day Gifting Guarantee is our commitment to ensuring every customer has a seamless, worry free gifting experience. When you send a hamper through us, you can do so with complete confidence. If for any reason you or your recipient are not satisfied with the quality, freshness, or presentation of your gift, simply let us know within 30 days of delivery. We’ll happily offer a replacement or refund no questions asked.
We also guarantee on time delivery. If your gift does not arrive on the day you selected due to an issue within our control, we’ll take responsibility and make it right. Every hamper is hand packed with care to ensure it arrives beautifully presented and ready to impress. If it doesn’t meet our high standards, we’ll fix it.
Most importantly, our customer service team based right here in Melbourne is always here to help. Whether you have a question, concern, or just need some assistance, we’re just a phone call or email away. At Purely Gourmet, we believe gifting should always be a pleasure, and our 30 Gifting Guarantee is our promise to make sure it stays that way.
Contact info
459 Little Collins St, 3000, Melbourne , Australia
- 1300 618 530
- ausmade@purelygourmet.com.au
- purelygourmet.com.au
Same Day Delivery Across Melbourne
4.7
Excellent
618 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Purely Gourmet
Thankyou Scott for the 5 Star Review, your support is invaluable to us, and we thank you for entrusting us with your gifting needs.
PG Customer Service
Reply from Purely Gourmet
Thankyou Mark for the 5 Star Review, your support is invaluable to us, and we thank you for entrusting us with your gifting needs.
PG Customer Service
Very disappointed
Very disappointed. They did not do same day or overnight delivery as claimed was their signature strength and so my hamper was not delivered on the day intended for the recipient. Will not be using this company again as there are plenty of alternative options.
11 February 2026
Reply from Purely Gourmet
Hi Julia,
Thank you for your order,
We’ve reviewed your order and the Standard Shipping (2–7 business days) option was selected at checkout, not the Same Day or Next Business Day service.
Our express options are available, however they do need to be chosen before completing the order.
If you’d like to discuss this further, feel free to contact me directly at josh@purelygourmet.com.au
or 0414 985 612.
Josh
Reply from Purely Gourmet
Thank you for the great feedback, we really appreciate it.
Glad to hear you found the service quick and efficient
Team PG
TLC…
You apparently ran out of the "advertised" product.
Most inconvenient especially when I had canceled the product from my grocery order because I assumed you would supply.
Very disappointing-hope the rest of my order has no problems
9 February 2026
Reply from Purely Gourmet
Hi Glynis,
We proactively addressed this as soon as we became aware of the stock issue and took immediate steps to rectify it.
We sincerely apologise for the disappointment and inconvenience caused, especially given you had cancelled the item from your grocery order.
That’s certainly not the experience we aim to provide.
If there’s anything at all you’d like to discuss, we’re here to help.
Thank you
Team PG
Reply from Purely Gourmet
Thankyou Justin for the 5 Star Review, your support is invaluable to us, and we thank you for entrusting us with your gifting needs.
PG Customer Service
Reply from Purely Gourmet
Thankyou Michaell for the 5 Star Review, your support is invaluable to us, and we thank you for entrusting us with your gifting needs.
PG Customer Service
Great service
The 2 boxes I ordered where great gifts, filled with quality items and the packaging and delivery was spot on. Would recommend to anyone
28 January 2026
Reply from Purely Gourmet
Thankyou Paul for the 5 Star Review, your support is invaluable to us, and we thank you for entrusting us with your gifting needs.
PG Customer Service
Reply from Purely Gourmet
Thankyou Sally for the 5 Star Review, your support is invaluable to us, and we thank you for entrusting us with your gifting needs.
PG Customer Service
Best experience.
I have had the best experience.
I ordered from Uganda and the delivery to the address was very seamless.
18 January 2026
Reply from Purely Gourmet
Thankyou Carol for the 5 Star Review and a big hello from Australia to Uganda. Your support is invaluable to us, and we thank you for entrusting us with your gifting needs. Wishing you all the best for 2026
PG Customer Service
The young man Josh was extremely…
The young man Josh was extremely helpful with my order. the hamper I chose made my sister in law very happy. The quality was very good.
11 January 2026
Reply from Purely Gourmet
Thankyou Elaine for the 5 Star Review, your support is invaluable to us, and we thank you for entrusting us with your gifting needs. Wishing you all the best for 2026
PG Customer Service
Good quality with reliable delivery
I’ve ordered two Purely Gourmet hampers now—one for Christmas and the other for a birthday—and have been very happy both times. I don’t live in the same city as my parents and brothers so it’s great to have a local business in Melbourne that can guarantee on-time local delivery. The value of the hampers is also pretty good and the inclusions are from quality suppliers. Happy days.
10 January 2026
Unprompted review
Reply from Purely Gourmet
Thankyou LM for the 5 Star Review, your support is invaluable to us, and we thank you for entrusting us with your gifting needs. Wishing you all the best for 2026
PG Customer Service
Xmas Gift Boxes
I loved the Xmas Gift Boxes, a variety of items to help my family in Melbourne celebrate, however I’m not impressed that I ordered 2 Gift Boxes for the same address and they turned up approx 5 days apart.
16 December 2025
Reply from Purely Gourmet
Thank you, Sylvia, for the kind words about our Christmas Gift Boxes. We’re pleased to hear they helped your family in Melbourne celebrate the festive season.
We’re very sorry for the inconvenience caused by the two boxes arriving several days apart. While both orders were placed for the same address and dispatched together, Australia Post unfortunately split the deliveries during the busy Christmas period.
We completely understand how frustrating this would have been and appreciate you bringing it to our attention. Your feedback helps us review our processes and work with our delivery partners to improve consistency during peak times.
Thank you again for your support, and we hope to have the opportunity to provide an even smoother experience next time.
Josh Trenerry
Owner & Founder Purely Gourmet
Many fabulous hampers to choose from.
Many fabulous hampers to choose from. Great communication on delivery status and recipient was incredibly happy. This is the second time I've used Purely Gourmet and will use again in the future.
26 November 2025
Reply from Purely Gourmet
Thankyou Pauline for the 5 Star Review, your support is invaluable to us, and we thank you for entrusting us with your gifting needs. Wishing you and your family a Happy Festive Season and all the best for 2026
PG Customer Support
Christmas gift hamper
I sent a hamper to family in Melbourne. It was delivered very quickly, beautifully presented and was well received. As far as I am aware they enjoyed it.
Many thanks.
17 December 2025
Reply from Purely Gourmet
Thankyou Peter for the 5 Star Review, your support is invaluable to us, and we thank you for entrusting us with your gifting needs. Wishing you and your family a Happy Festive Season and all the best for 2026
PG Customer Support
Reply from Purely Gourmet
Thankyou Liba for the 5 Star Review, your support is invaluable to us, and we thank you for entrusting us with your gifting needs. Wishing you and your family a Happy Festive Season and all the best for 2026
PG Customer Support
Reply from Purely Gourmet
Thankyou Joe for the 5 Star Review, your support is invaluable to us, and we thank you for entrusting us with your gifting needs. Wishing you and your family a Happy Festive Season and all the best for 2026
PG Customer Support
My experience was great.
My experience was great.
I had ordered for a corporate company and the hampers were delivered the next day. It was delivered on time and very prompt service. Thank you to Josh 👍
15 December 2025
Reply from Purely Gourmet
Thankyou Rina for the 5 Star Review, your support is invaluable to us, and we thank you for entrusting us with your gifting needs. Wishing you and your family a Happy Festive Season and all the best for 2026
PG Customer Support
Reply from Purely Gourmet
Thankyou Soon for the 5 Star Review, your support is invaluable to us, and we thank you for entrusting us with your gifting needs. Wishing you and your family a Happy Festive Season and all the best for 2026
PG Customer Support
The hampers look spectacular
The hampers look spectacular, arrived
Within 2 days
Great price with so much choice
13 December 2025
Reply from Purely Gourmet
Thankyou Janet for the 5 Star Review, your support is invaluable to us, and we thank you for entrusting us with your gifting needs. Wishing you and your family a Happy Festive Season and all the best for 2026
PG Customer Support
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.