Washbag ordered on afternoon of 23 January, delivered on morning of 25 January, FOC. Product quality is superb, beautiful soft brown leather. Design has been well thought out & is both practic... See more
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Purchased the Freer' Rich Chestnut Leather Tote. It arrived today, it's gorgeous and I'm absolutely delighted with it. The quality is fantastic, the leather is butter soft. I'm really taken by the gol... See more
The best online shopping experience i have ever had, here's why... > Product was cheaper then maker's website > Free delivery - ordered mid afternoon the day before and was delivered at 9am... See more
I HAVE NEVER EXPERIENCED SUCH APPAULING TREATMENT FROM ONLINE ORDERING BEFORE!! FULL OF PROMISES OF NEXT DAY DELIVERY. I MADE ORDER FOR 2 BAGS ON FRIDAY THE 4TH....TODAY MONDAY THE 7TH STILL NO DELIV... See more
Company details
Written by the company
Established in 2011, Pure Luxuries has bloomed into a leading online retailer of luxury leather goods and fine jewellery. With a host of fabulous brands, our in-house designers create original ranges of high quality, stylish products at affordable prices.
Contact info
Units 3-6 Sharpes Mill, White Cross Business Park, LA1 4XS, Lancaster, United Kingdom
- info@pureluxuries.com
- pureluxuries.com
Replied to 20% of negative reviews
Typically replies within 24 hours
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very poor product description and customer service
I am super disappointed, the colour does not match at all that one of the picture, its photoshopped,its not yellow at all but greenish.
0 professionalism, cannot return it back. I would never shop here again.

Reply from Pure Luxuries London
Great product, great service
It took me a while to find a suitable smallish cross-body bag; this is a great product and great value, arrived quickly and packaged well.
Beautifully made, stunning colour, fantastic quality.
I have several things from this company and the quality is exceptional. The packaging is beautiful without being excessive and I keep all the boxes afterwards to store jewellery and small items. I would have no hesitItation in recommending Tumble and Hide products or this company. I returned one item as it didn't suit my needs and it was refunded very quickly indeed. I have bought leather goods from all over the world, and I would hesitate now in using someone else. If they sell it here, then buy it, you will be delighted with the service, and quality. You pay for what you get in everything, and their stuff is worth every penny.
Great wallet. Great customer service.
What a great company. They do not normally deliver to the U.S.A., but they were more than willing to help me out. They not only delivered a beautiful wallet but also offered me the most amazingly responsive customer service I have experienced. They tracked my package for me and answered every question I had. Thanks! Steve from New Jersey, USA
Superb Quality
I ordered this wallet online, and was slightly worried what the quality would be, but it is superb and you would never believe how quickly it arrived. I say use them with confidence
More than impressed
The website has a great selection of goods. I was looking for a small travel bag which would hold magazines, passport, papers etc for my husband. I found one instantly on Pure Luxuries, having trawled the Internet looking through other sites. Ordering was simple and the bag was delivered to me in Ireland promptly. The bag itself was better than I imagined it would be. All in all, I was very happy with the service and would hope to use them again.
Professional, fast service highly recommended
I found it a pleasure to shop with this company online. The communications were excellent: from picking up information I had added to letting me know how my order was progressing. I ordered a personlised wallet late night on a Thursday and it was delivered the Saturday morning (I didn't pay extra for this).
My husband loves the wallet and I am very pleased with the quality and thought the price was very reasonable. I would use pureluxuries.com again without hesitation.
Quick, straight forward, no complaints.
Ordered a Bellroy wallet from them (because Bellroy were out of stock). The wallet was the same price as it was on Bellroy's site. They delivered it quickly. Everything was smooth and simple.
Excellent on all counts - price service and delivery
Having trawled through the many pages selling this item, this was by far the cheapest. I ordered one night, messed up the address, contacted them the next day (they replied within minutes), corrected it, and it was with me less than 24 hours later.
Very happy!
Great Company
I came across their website by accident and I loved their products .I am mad about bags so I bought a gorgeous one that was in the sale .It was so easy to check out and my bag arrived beautifully wrapped and I was delighted with it and the company .I will definitely be browsing on their site again and would recommend to you
Perfect online retail experience
The best online shopping experience i have ever had, here's why...
> Product was cheaper then maker's website
> Free delivery - ordered mid afternoon the day before and was delivered at 9am next day FREE
> Easy and simple from start to finish
Would highly recommend and will deinitely be my first choice for future luxury purchases.
Excellent service, could not believe how quickly the goods arrived having ordered mid afternoon and goods arriving first thing the following morning!
Fantastic quality leather goods also excellent free next day delivery. Company to remember when looking for the perfect gift
good customer service, prompt delivery, arrived safely, no complaints
Free delivery would have been nice! ;-)

Reply from Pure Luxuries London
Beautiful bag and excellent service from Pure Luxuries.
The bag is absolutely gorgeous. It arrived very quickly and it was easy to order and very simple to use the website. It was also well packaged. I received emails from Pure Luxuries to acknowledge my order and to tell me it was on its way and when it would arrive. Highly recommend Pure Luxuries, they were very good to deal with. The bag is a bargain as it was in a sale and only £70. Lovely soft leather, beautifully made and great to use as lots of pockets and strap is good length so you can get your purse out with the bag over your shoulder. It is difficult to find anyone in the shops, or online, who sell quality leather bags like this. It was a pleasure ordering through Pure Luxuries and I highly recommend them.
Fast and friendly
Free next day delivery, nicely & safely packaged goods, kept me informed.
First rate service - I am absolutely delighted thank you
I was absolutely delighted with the service I received. The bag was delivered within two days - I received an e-mail to let me know that the bag had been dispatched and the delivery company sent me a text with a time of delivery and even the name of the delivery man! Quality bag and quality service - 5 star rating and thank you so much!!
prompt service
Loved the item I bought - arrived efficiently and was packaged well. I would definitely use your company again
Brilliant product. Great Value. Excellent timely delivery
Ordered this lovely laptop bag, on a Sunday for my son's birthday, Wednesday.
Order received and despatched in record time, arrived by 9.30 Tuesday and free delivery.
Bag did not disappoint. Lovely soft leather, both roomy and smart and a fraction of price of items in the shops. Would recommend very highly and use site again.
Best prices out there!
I shopped around a TON for this one item, and nowhere else had it as inexpensive as Pure Luxuries. More importantly, I felt safe in my purchase knowing they have such a simple and easy return policy. The item was delivered on time and I was kept informed every step of the way through email. Would definitely recommend to even the most picky online shoppers!
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