Pure Luxuries London Reviews 274

Purchased this wallet as a Christmas gift for my husband who is very particular about quality. He was so thrilled with it. The quality of the leather and design is second to none, particularly special was his initials embroidered on and he was impressed with the amount of sections, on show and hidden, to fit in a range of cards and photos. Gift arrived quickly (even in Christmas rush) and packaging of high quality even without extra gift wrapping service. Thank you, I would definitely recommend Pure Luxuries to anyone. Mrs Day - Kent

Ordered leather bag on Friday afternoon - delivered by 10.00am Saturday morning. Exactly as described. Beautiful leather. E-mails kept me informed of delivery. Cannot fault this service.

The lovely bag I ordered was beautifully packaged and when it turned out to be a little too small for the purpose required pure luxuries refunded my money very quickly with no quibbles and free returns. I would be very happy to use the company again.

Superb wallet, exactly what I wanted. Huge selection to choose from, Swift delivery.

I've been hankering after a certain luxury brand's cross-body bag for some time, but being a stay-at-home mum of two at the moment, I really can't justify a £600 bag for playgroups and the school run. But now, I have found a very similar style on Pure Luxuries for a tenth of the price tag.

I've ordered before from this site before for gifts and the service and quality of the product well exceeds the price of the product. I cannot WAIT for my new bag(s - well, I bought two different styles to try out ...) to arrive tomorrow.

ADDENDUM: They didn't arrive.

I am still waiting for my new bags and am going on holiday in a few hours so will have to go without. They use YODEL. What a bunch of incompetents that courier company is. Waited in all day for parcel. No delivery by 7pm. Email arrived saying it had been delivered! Tried my tracking number online, on my mobile - 'wasn't recognised'. Rang up Customer Services - recorded message. Gave my tracking number - same result and the recorded message says 'goodbye'. Wanting to speak to a Customer Services PERSON, I ring back and LIE that I want to rearrange a delivery - got through to a seemingly helpful girl called Clare who told me it HAD been delivered and signed for at number 7 (not a neighbour as requested then - I live at 25). I went to their house whilst she was on the line. I do know them to say hi to and they said they'd only received one parcel that day from UPS. Good old UPS. This morning I receive an email from a Graham in Customer Service saying my parcel is with the courier and will be delivered today 'before 9pm' - which they were meant to do yesterday. That's no use to me as I leave here at 1pm. Pure Luxuries have great stuff, however I can't contact them by phone to make them aware of the problem and beware that you might not receive them when you want them if they continue to use the bunch of lying incompetents that call themselves a courier company (ha!).

I received the item a week after I placed the order, and I could not be happier with my purchase. The bag is extremely well made and the smell of the leather is just amazing.

This is a very high quality bag, and I am more than happy to give 5 star for the item that I bought and also for the service provided

I bought a wallet on the website, it was delivered next working day as promised in well sealed packaging.

I would not hesitate to buy again from them.

Very impressed with the website, ordering system, efficient follow up with delivery options. First class service, ordered 31 March, despatched 1 April & delivered 2April.
My bag was the last one available & the website was immediately updated to state 'out of stock' as soon as my order had been confirmed.
Would certainly recommend your company to others.
Thank you for your service and I am sure I might shop with you again!

The bag I purchased was for my sons birthday in 4 days time , and was unable to go looking round shops, as I was poorly. I started to panic as I was still waithng for another bag that I had ordered from another company (10 days waiting !!!) So when I found Pureluxuries , I thought the range they offered and the prices was very good, giving you sizes and detailed descriptions . Very nicely packaged with its own bag protector when not using the bag. I wouldn't hesitate to order from here again . The quality of the bag was beautiful . My son was really impressed, and he's hard to please ,and it came in 2 days

Was very impressed with the quality of the men's wallet I ordered not only that it was delivered literally the next day which was unexpected. Very impressed all round.

I ordered the Kingston leather bag and I'm so pleased with it. Lovely soft leather and neat, with plenty of room and well placed pockets for phone and train ticket. I also love the length of the handles. The service was excellent too, ordered one evening, it was dispatched the next day and received the morning after. I was also notified at every stage, from order to delivery. Would definelty recommend and use again.

a really good bag and just what Ithought it would be and such fast delivery

Superb quality leather and a first class 24 hour delivery service. The bag had all the design features I required and is a great help to me when travelling as it has pockets and compartments for all my items.

Saw the bag on sale in a shop and then saw on Pure Luxuries for an even cheaper price. Brilliant! I ordered after 6pm and it was delivered, to my surprise, the following day. Excellent service, absolutely no complaints.

ordered a belt from Pureluxuries.com and was surprised at the speed it was delivered,the belt was of the highest quality.

I needed a replacement wallet for credit cards and notes - not interested in a coin
pocket being included. All in all I had 2 sent to me and chose the second one.

Throughout I was very impressed with the courteous emails giving progress with
my enquiry and the efficient handling of my small order.

It has been a joyful experience to deal with PURELUXURIES and will do so again
if the need arises.

Alan

This arrived in great packaging and amazingly quick!!! very impressed with both the service and the quality of the product. It was bought as a gift for my father and he loves it... Thanks

Great items at reasonable prices.
Well packaged & swift delivery
Would use again!!

I bought The Bridge mens tri-fold wallet as a replacement for my Bridge wallet which is is just about falling apart after many many years of everyday use, been looking for similar or preferably like for like replacement, searched on many Bridge website suppliers and the official Bridge website product brochure for some time now but none had the features I liked on my old one, so was surprised to find an exact like for like model on the Pureluxuries web site. Ordered item mid afternoon and it arrived in the post following morning and considering free delivery is excellant service by any standards. My only gripe is with the wallet in as much it does not have the feel of quality as my old wallet and other items we have bought from The Bridge over the years, what stood out is the trademark tartan lining has been is replaced with a different and in my opinion inferior plain black liner also does not seem to quality or feel to the leather also missing is the - Palletterie D Fente Made in Italy - embossed stamp inside the wallet. Which makes me wonder if this is of the same traditional quality of older items and is now being made up in another low cost country (china?) Im not returning this item as it fits my use but I would like to know if this product has the same pedigree and will last as long as my previous wallet.