Pure Heating & Renewable Solutions Reviews 

64
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Recommended. Very professional from start to finish. When he first came to check out my house, Ricky brought a useful information package, which enabled me to choose exactly what components would be... See more

Company replied

Rated 5 out of 5 stars

Pure Heating solutions go above and beyond to provide customer satisfaction. Ricky Wray instantly put us at ease talking through our options and giving us expert advice. There was absolutely no rush o... See more

Rated 3 out of 5 stars

Really nice sales guy, not pushy, but confident. Fast installation, again really nice installers, Downside, carbon monoxide alarm not fitted, faulty thermostat, repeatedly called , still not resolved,... See more

Company replied

Rated 5 out of 5 stars

Very competitive quote. Ricky and Nikki allied all my fears with personable customer service in answering all my questions. Installation carried out by Kieran to the highest standard and duty of care... See more

Company details

  1. Boiler and Heating Service
  2. Boiler Supplier
  3. Heating Contractor

Written by the company

Pure Heating & Renewable Solutions are the leading boiler, cylinder, heating & air source heat pump installation company in the South East. Our company culture is based around common sense, customer centric ethos which influence everything we do. Whether its a new boiler, cylinder or ASHP that you are considering. Get in touch with us on 02080504989 to find out more. Currently serving: The Bromley, Dartford, Kent, maidstone, Tonbridge & Malling, Gravesham, Swale, Croydon and surrounding counties.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

64 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(64)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

WARM FEELING

We found them to be honest .When Ricky came in we hoped.it would be right first time.All the people who we tried said we only do replacement boilers.Ricky came in said it might just be a pump.it could last for a week or a year .so we thought.no we want years of comfort and so plumped for new .we were given three boilers.so we asked what was best .we found out the gloworm was not only the cheapest but came with ten year guarantee but mechanics to help keep it going for years.also new timers and take any place in the house.the chaps who fitted it all never went for lunch .always working came in just after eight and stayed at it until every thing was working.Ricky came in handed over all the gizmos .would use them again.and recommend them to any one .

30 November 2022
Rated 5 out of 5 stars

Highly recommended

Moved the boiler to the loft and various other bits like a manifold for underfloor heating, have used them since for a series of small bits as we continue to renovate. Would recomend

11 July 2022
Unprompted review
Rated 5 out of 5 stars

Excellent workmanship and attention to detail

Ricky, John and Liam did an excellent job from quoting the job through the completion.

On quoting, Ricky took his time with us explaining the various options and their pros and cons, not rushing anything and making sure we were happy with what he planned to do.

We had a new boiler, megaflow hot water tank, 7 new radiators fitted and a new hive system, whilst upgrading the old microbore pipes. The pipe work was quite intrusive as expected but they made sure to make everything good, tidied up after themselves, and made sure we were kept updated on progress throughout.

One particular highlight to call out was re-bricking the area by the new flue, making it even better than before they started, you can tell they take great care and pride in their work and I would definitely use them again.

Thanks, Mark

9 November 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look