Pure Communication Group Reviews 198

Have been dealing with Sam Deans from the beginning. Has been very helpful from the off for someone who is dealing with a suite of work mobile phones for the first time. Happy to walk me through everything.

As always great Service from Sam Deans, needed to add a few extra lines on for some new employees and asked a lot from Sam as we needed them up and running within 48 hours. Sam Delivered and as a business we are extremely happy with Pure and Sam.

Great work!

I was having a connection issues whilst travelling abroad on business. I spoke with Jennifer Grey from the customer service team and she was able to resolve my issues within 5mins. I am so glad that i have dedicated support as without my mobile working it would have been a nightmare.

I needed to get some last minute handsets for my new starters in January, however I’m a bit of a dinosaur when it comes to technology. Mica was amazing and recommended suitable options for my budget. Would highly recommend !

fantastic service from Jen! couldn't be more helpful and quick with her responses! Recommend Pure Communication group 10/10 service.

Sam deans, really helped me out, very professional service no hassle, would highly recommend!

had some technical issues with data, spoke with Megan who was exceptionally helpful and knowledgeable

got the problem sorted
well done

I had a great experience with Pure Communication Group, thanks to Lee’s outstanding customer service. Lee was clear, helpful, and went above and beyond to make sure everything was handled smoothly and effortlessly. I truly appreciate the professionalism and support. Highly recommend!

I've just moved providers and went with pure Communication Group Ltd.. They were great from the very start.. The change over to the different network was straight forward and if i had any issues they would be there to guide me through the process.. I dealt with Josh varndell who was amazing from start to finish.. It's always a daunting experience changing over but with pure Communication Group it was great. 😊

Excellent easy and smooth transition with brilliant customer services direct on hand without necessitating being on hold to call centres

Amazing! Very pleased with the service. Josh helped us through with our new sim plans. Very responsive, offered clear information and was very patient with us every time we needed him. 5 out of 5! We will definitely recommend. Thank you

Renewed phone contract and changed provider from EE to Vodafone.

After providing PAC codes, received new handsets in the post OK, but have now been cut off from EE without having new SIM.

Terrible management from Pure Communication Group to go ahead with this before checking we had the new SIM cards.

Now 24hrs since being cut off, without new SIM or E-SIM, and no-one answering from Pure Communication Group.

Not happy.

Was thinking of wanting a new phone, they were able to upgrade me with a new phone through great communication and being able to assist and answer any questions I had whenever I reached out!

Experience with Pure communication has been great. 5 out of 5! Highly responsive, special mention to Sam Dean who has been so helpful with any queries, really fits my business! I hated spending ages on the phone to the big suppliers, Pure communication have saved me that stress and time out of my day. Highly recommend!

Hi
Excellent service from Lee Flynn. Thank you.

Mark B

Thanks to Sam Deans for sorting our new business contacts. Excellent communication and a great deal. Top man

I was dealing with Sam deans for mobile phones and everything went very smooth from start to finish Thanks Sam

Excellent service from Lee, he sorted out all the paperwork with ease. All sorted.

Our designated account manager, Sam Deans, demonstrated exceptional thoroughness, We received a great phone deal and the process was quick and simple.

Sam made everything so simple! From transferring our numbers over to finding us a better package. The whole process was smooth.

Well done Sam Deans

Emma- Brightsmile