Punkrave Reviews 

226
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I made an order with extra coast for a fast shipping, but it arrived a little bit after the date. As before I get it I had already write to the customer service to have some news about my order, they... See more

Rated 1 out of 5 stars

bought 3 items, a skirt, shorts and leg warmers. literally waited ages to receive them and when received they all fit a little small so tried to return (the order was £150 and desperately wanted the m... See more

Rated 5 out of 5 stars

It feels like proper clothing meant to last, not just for a photoshoot. The detailing is precise and matches the photos perfectly. Shipping was faster than expected, too. If you want to manifest your... See more

Rated 5 out of 5 stars

Great customer service and fantastic quality of merchandise. I have been looking for men's clothing like this for awhile that still existed as many places are closed or only sell woman's clothing. E... See more

Company details

  1. Clothing Supplier

Information provided by various external sources

PUNK RAVE is the first brand to introduce PUNK, GOTHIC, LOLITA, VISUAL KEI style. Our company has its own Design Team and production supply chain. Punk Rave provides clothing for both women and men (t-shirts, shirts, dresses, skirts, coats, pants, swea...


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

226 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(226)

16 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Chinese clothes

Chinese clothes, sizes are all wrong. I ordered my size pants (36) and not even my 10 year old niece could fit them. Horrible horrible save your money and don´t buy anything from them

25 July 2018
Unprompted review
Punkrave logo

Reply from Punkrave

Hello Mimi. So sorry to read this.
Our clothing sizes are not wrong, but based on oriental standard, and so, smaller than the standard US and European ones.
By the way, in every product page, there is a specific size chart that can help customers finding the perfect size, maybe comparing with a dress already owned.

Rated 1 out of 5 stars

Punkrave.ch is a scam

So you can order stuff from them and they'll send it out but it'll be the wrong size and they will just outright refuse returns. The size charts aren't even remotely accurate. I was just trying to return to get the right size and was refused, because you are supposed to contact them within 2 days of receipt of the item otherwise you can't return at all.

I contacted them and they offered me a voucher worth a third of the value I'd paid for the clothes.

Because the company is based in Switzerland and they have rubbish laws for online sales you basically have zero comeback. So I ended up with some clothes that were useless to me and they have taken my money.

I will absolutely never ever buy from them again and my best recourse of action seems to be to find a seller online or in the UK and try and swap with them or resell online.

My advice would be if you have been caught out by these scammers on a large purchase and paid by credit card to claim a refund from your bank for faulty goods. Unfortunately this route wasn't open to me as it only works for items over £100

18 January 2018
Unprompted review
Rated 5 out of 5 stars

Love Punk Rave!

In love with my coat which arrived much sooner than expected!

Yes, the products ship from China (Hong Kong) and the sizes run a bit small, as the previous reviewer mentioned (order a size up from what you usually wear), but the quality and style of these clothes is amazing!

The company made sure that emailed me about everything concerning my order and upgraded my shipping to express delivery at no extra cost to me.

Will be definitely ordering from them again in the future!

17 January 2018
Unprompted review
Show reviews in all languages. (226 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look