Punkrave Reviews 227

bought 3 items, a skirt, shorts and leg warmers. literally waited ages to receive them and when received they all fit a little small so tried to return (the order was £150 and desperately wanted the money back) only to get weak communication in response. i ended up losing a little weight so kept the items and wore the £90 ish leg warmers out ONE TIME and there’s already a big hole in them. the other items r fine so far but honestly so disappointed in the experience with this brand after hearing so much good stuff

I placed an order with them on January 7th. When it didn't arrive, I emailed them and they replied that it was in customs. I've emailed them again to ask for an update on the order status or to request a refund, but they haven't responded. I wouldn't recommend them anymore.

I had a few issues with the shipping company, so I contacted the shop's staff for assistance multiple times and they were very nice and understanding all the time, and helped to make sure that the package arrived safely. The clothes were very pretty, just like in picture; they are the right size, the fit is just correct, they feel good when worn. Nothing to complain about!

It feels like proper clothing meant to last, not just for a photoshoot. The detailing is precise and matches the photos perfectly.
Shipping was faster than expected, too. If you want to manifest your inner shadow externally without looking like you raided a Halloween store, this is it. Highly recommended.

I had an issue with the size and wanted to exchange it. It went really good, I was in touch with a nice lady from the customer services, she advised me on my questions. I could exchange it with no problems, except, the bigger size was sold out, i had to wait a month to be produced again but then it arrived quickly. The whole time i was in touch with the same person from customer services, so I didn’t have to worry about it getting into oblivion.

Besides, I ordered the unmelted snow coat. The material is great. It is good for cold days above zero degrees celcius. I haven’t tried it yet under zero degrees celcius, but it shouldn’t be a problem. I bought the coat one size bigger, so it can fit a thicker sweater underneath it. The coat is really pretty, I definitely recommend it. It’s the second time I bought from Punk Rave, and both times i am satisfied with the delivery and the quality itself.

I was afraid I wouldn't get my item on time because DHL took a week before getting updated, but it ended up arriving without any delay !
I ordered a dress and the details are insane, it fits me perfectly and even if it's a bit pricey I think it's completely worth it.
The customer service was flawless as well and managed to reassure me and take things into action. Emanuele answers very quickly and always with a friendly tone.

The clothing from Punk Rave is well made and very different. You can definitely find something that suits looks you want to create. I had an order issue and Punk Rave handled it perfectly without any issues. I will purchase from Punk Rave again.

This shop can supply goods other can't, e.g. Spherix Coat. Things arrive within a very reasonable time. Customs to the EU, if applicable, seems to be prepaid by the sender. .

I had an item missing from my order, the service team was very quick in helping me replace it with no hassle or extra cost!

I’ve bought a number of items from you already, some of which I wore in photo shoots for Album promotions.
Luv your style!! 🤘🏻⭐️🤘🏻

Fast shipping. Responsive staff too.

There was a delay with my express shipping (not the shop’s fault), but customer service was absolutely excellent.
The items arrived and fit perfectly. Great quality, great communication, and truly caring support. Thank you!

Easy shopping, fast response from customer service and very well packed products.

I had to return an item because it didn’t fit, but the entire return and refund process went smoothly and without any issues.
Customer support was excellent, very friendly, helpful, and quick to respond.
Thank you for the great service. Keep up the great work!

It was amazing all the service. Thank you for quick refund due the dress was too small.
Great experience!
Jana

I ordered a dress and I am extremely happy with it. They held the predicted delivery time and provided fast answers to all my questions. Upon request my issue with my tracking number was fixed within a day.
No complaints!

Excellent customer service.
Great discounts and quality outfit.
Perfect cool skirt for a gothic festival.

Punk Rave team is vert kind, I appreciate! They helped quickly for the problem I had with my order. Thanks again.

I will definitly make other orders.

Returns Suck!

Got a vest that was not sized appropriately according to their size chart/measurements. I sent the vest back (at my expense) over a month ago and the company still has not resolved the refund. I have been going back and forth with a gal named Nina from Punk Rave and she just keeps running me in circles. Was a fan of their clothing, but will not be purchasing again after this fiasco.

Pretty good customer support. My order didn't arrive yet customer support was able to help and i got my order delivered.