Provnrx Reviews 

3
•
TrustScore 3.5 out of 5

3.3

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Company details

  1. Online Pharmacy

Written by the company

ProvnRx is a telehealth company providing convenient, personalized access to prescription wellness and health treatments. Patients complete an online medical evaluation reviewed by licensed healthcare providers, who determine appropriate treatment based on each patient’s individual needs. ProvnRx focuses on accessible care, responsive patient support, and convenient delivery of prescribed treatments.


Contact info

3.3

Average

TrustScore 3.5 out of 5

3 reviews

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1-star

No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically takes over 1 month to reply

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3.3

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(3)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Fast Sermorelin Shipping and Helpful Pause Instructions

I first signed up for Sermorelin. Shipment is fast and the customer support team is actually helpful and responds politely! I needed help with a shipment. I had accidentally put on hold and Gil helped me with that and explained how to pause shipments to avoid being auto charged!

12 August 2026
Unprompted review
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Reply from Provnrx

Hi Brandon,

Thank you for taking the time to share your experience. We're happy to hear your shipments are arriving quickly and that our support team was helpful and polite. We'll pass your kind words along to Gil, who was glad to help get your shipment back on track and walk you through how to pause shipments.

We truly appreciate your business. If you ever need anything, please reach out anytime.

Thank you again,
The ProvnRx Team

Rated 2 out of 5 stars

I canceled after using the first one.

The process was pretty easy although I wanted to change to a 3 month supply after submitting my information and since the doctor approved 1 month, customer service said they couldn't change it. Not sure why they didn't even try. I'm still trying to guage effectiveness. Took the first pill last night. It was extremely bitter and took forever to dissolve under my tongue. I went ahead and canceled my plan because I won't put up with that bitterness and long dissolve time.

23 September 2026
Unprompted review
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Reply from Provnrx

Hi Dan,

Thank you for taking the time to share your experience. We're glad the sign-up process was easy for you, and we appreciate your honest feedback about the supply options and your first experience with the medication. We'll share it with our team.

We'd love the chance to earn your business back. Please email us at Support@provnrx.com and we'll take 30% off your next order.

Thank you again,
The ProvnRx Team

Rated 1 out of 5 stars

I saw an ad Very disappointing experience. I would not recommend this company and would advise others to avoid it. this product that…

I saw an ad for this product that looked very promising, so I decided to give it a try. What I received was completely different from what was advertised—a small, hard round pill that was supposed to dissolve under the tongue, but it did not dissolve at all. Unfortunately, it had no effect whatsoever for me, not even any noticeable side effects. I honestly got more of an effect from eating candy!

I contacted ProvnRx looking for a solution, but they offered no alternative and only pointed to their no-return/no-refund policy. I emailed them and received no response. I also texted and got an automated reply saying someone would contact me. When they finally called, the conversation was mainly about their refund policy rather than offering any solution or standing behind the product.(#0913)

16 August 2026
Unprompted review
Provnrx logo

Reply from Provnrx

Hi Dwight,

Thank you for your feedback, and we're sorry your experience didn't meet your expectations. You should have received a clear answer and a quicker response from us, and we apologize that you didn't.

We'd like to make this right. Please email us at Support@provnrx.com with your order number (#0913) and a member of our team will review your case personally. We'll also take 30% off your next order.

Thank you again for letting us know.
The ProvnRx Team

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