Propstore Ltd Reviews 182

Everyone at Propstore was great! There was clear communication during the purchasing process. The care with which they packaged the item was outstanding and so well done there was zero risk of damage to the item. Thanks to this company for helping preserve many great works of art!

Fantastic service great company dealt with my query efficiently and effectively and delivered with care and fast delivery … brilliant

Received item very quick & safe, excellent packaging with plenty of protection, item was as described, couldn't have been a more pleasant experience!

I have dealt with Propstore on many occasions. I have purchased quite a few items from both their London office and their Los Angles office. I consider them to be at the very forefront when it comes to movie props. Their knowledge and thorough research of the items they sell always amaze me. When I have dealt with them, they have always been quick to reply, and to ship the items I have purchased. The items are well packaged, and in the described condition. I have also visited their London office for a tour of their facility. Not to purchase anything (although I eventually did), but just to satisfy my inner movie prop nerd. In every instance their service has been impeccable, and during my visit I was overwhelmed by their hospitality. I have no doubt that I will purchase many items from them in the future, and I highly recommend them!

My first purchase from Propstore, and exactly as advertised.
Very helpful service too!

Excellent communication from Jamie & Luke. I was not disappointed when my Roman shield from the 2000 film Gladiator arrived and is now firmly displayed in my Man Cave.

The quality is superb,packaging gets a10⭐️ ! Love you guys!
Tanks so much!!!

Ordered the catalog for the next auction.
Packaging was bubble wrapped and boxed
All went perfectly and fast.

UK to France.
Follow up via email was also extremely fast.

I’ve bought a few items from propstore, they’ve always been helpful and the website is very easy to navigate and they reply very promptly to any questions asked.

This is for the London Office. I live in the USA. On their auction site they urge you to contact them to get a shipping quote for the Lot(s) that your interested in. " We strongly advise all bidders to request a shipping quote prior to bidding." Well I sent three (3) requests for about a 16 x20 animation art framed piece Lot 392 in their 02/08/2024 auction. They state they will get back to you in one day. Well the first two (2) requests were done about a couple of weeks prior to the auction and the third was done a few days prior. NEVER RECEIVED ANY INFORMATION BACK. As not wanting to get gouged if I won the lot I DID NOT BID ON THE LOT THEREFORE THE CONSIGNOR LOST A BIDDER. Now anyone who follows auctions know that all it needs is one other bidder who wants the item and the skies the limit on how high a Lot may go for. I seen at another auction site where a Carrotblanca Bugs Bunny production cel which normally goes for around $400 went for 10x that amount a few years back.
So Prop Store may have lost on a bigger commission and the consignor may have lost out on a bigger payday. Just For Your Information

RESPONSE TO PROP STORE: On 01/28/24 AT 11:56AM New York Time, I sent a request in thru that very email address- "support..." and then again on 02/05/24 same email address and the other attempt was actually thru YOUR WEBSITE ON THE ACTUAL LOT PAGE BACK IN JANUARY WHILE I WAS LOGGED IN.

How to turn 5k investment into $2,300.00. Sell through PropStore. I received some of the money you agreed to pay. Still haven't received full payment. Not sure how you do business but I'm not impressed.

You had a lackluster effort trying to sell my item. You said when you receive payment in full. I will receive it. I sent you this item in the summer of 2023. This is still not settled. Say what you will but there are many flaws in how you handled all of this.

My favorite place to buy Hollywood memorabilia from. They always find items for me to bid on or buy from their website. The staff is super friendly. They pack everything very well and shipping costs are very reasonable. Been buying from them for over 5 years now. They are great.

Hmm 🤔 what can I say. This company is one of the best in the prop world community. Full of lovely treasures all year round.
The staff is super friendly and helpful and their shipping method is great. Never had issues with them, always with impeccable smooth transactions.
Not the first item I bought from them and will not be the last…I am a super happy return customer for many years to come. Cheers all :)

Propstore always has great items up for auction. Sometimes it’s fun to just browse their catalogs! When an item has been won, however, the customer service is marvelous. I even had a very minor issue with “customs” when getting a package from the UK to the US. But Jamie at Propstore took care of everything, and was extraordinarily patient and helpful during my brief “panic.” When I received the item, it was packaged very safely and I simply love it. I wouldn’t hesitate to participate in another auction with Propstore. THANK YOU!

Propstore, is top notch as always, providing the best service and purchase experience for their clients. I can’t say enough good things about the company, having doing business with them for 10 years now. Thank you Propstore team for 10 years of excellence!

Don’t live up to their promises. They said we would get a certain price for for our piece and they say we have to sell it when our paperwork states that it had to reach that price and now we just want our piece back. Do not trust what they say.

I went to visit from Sweden.
Had a blast! Luke was really friendly and had allot of knowledge.
Id love to go again👍🏻

Prop Store holds a treasure trove of cinematic history. I always enjoy visiting. Their staff are always kind and helpful.

I was lucky enough to visit the exhibition of key lots ahead of this year’s auction. I was greeted warmly and had 1-1 attention for the duration of my visit. It was great to see a little ‘behind the scenes’ on the way to the exhibition, which was enthralling. I have purchased from Propstore in the past and their professionalism is second to none. Care is taken over the smallest item to the largest blockbuster prop. I wouldn’t buy from anywhere else as I am assured of the integrity and province of the artefacts for sale.

I have purchased several items both from the London and LA locations and every time the experience has been great.

Support is always available and does whatever it takes to accommodate the buyer

THANKS !!!!