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PropShopTrader Reviews 526

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TrustScore 4 out of 5

4.0

Investment Service
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Review summary

Created with AI, based on recent reviews

Looking at 544 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Customer service is frequently highlighted as exceptional, with many people appreciating the personalized, understanding approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience. However, some people mentioned issues with the new payment model, finding it less appealing and more difficult to achieve payouts due to new benchmarks and extended timelines. A few other people also felt that the company's practices regarding payouts and account management were unsatisfactory, leading to concerns about investments and expectations.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their responsiveness,... See more

Customer service

Customers had positive experiences with customer service, highlighting the team's exceptional helpfulness and... See more

Response time

Users describe positive interactions with response time, frequently praising the quick and thorough responses... See more

Payment

Consumers find payment to be ambiguous, with many reporting that the company changed payout rules... See more

Service

Reviewers highlight ambiguous aspects of service, with some customers praising the professional, helpful, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Propshop gave me my refund as unexpected by many traders. Propshop started off good. Soon a lot of rule changes happened that a lot of people didn't agree with. Now we are at a point where propshop is... See more

Rated 4 out of 5 stars

Eman, from the Support Team, has helped clarify a rule for me and has been attentive to the issues I have been experiencing with the platform.

Rated 5 out of 5 stars

This prop firm isn't for someone trying to get to payout soon. It's grinding for a quarter and rewarding your discipline with real scaling. They are pretty much disclosing everything so there's no amb... See more

Rated 5 out of 5 stars

I live PST! Had an issue with getting the DOM (also known as the price ladder) to accept Level 2 data because I am primarily an order flow trader using the DOM to execute my strategies. Steven answe... See more

Company replied

Company details

  1. Investment Service
  2. Alternative Financial Service

Written by the company

PropShopTrader is a proprietary trading firm built to develop traders into real, scalable proprietary capital across multiple asset classes. We operate a structured progression model that allows traders to prove consistency in simulated environments before advancing into live corporate trading. Our approach prioritizes long-term development, disciplined risk management, and professional standards over short-term payouts or repeated resets. With proprietary technology, education, and infrastructure, PropShopTrader supports traders as they grow within a single firm across expanding markets.

Contact info

4.0

Great

TrustScore 4 out of 5

526 reviews

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Replied to 3% of negative reviews

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Rated 1 out of 5 stars

Not even an apology to those foundation members who trusted…

The usual Without any apology for consistently doing, changing the rules & rug pulling since your stated position & aims based on your history of years of being involved in the trading space and studying everything that other prop firms had got wrong, you have done the opposite ... in fact this makes the lies and contrived changes even worse... TRUST is BIG ... PST has done the opposite with their stated beliefs & Actions since inception... Can PST earn Respect & Trust again ????

14 March 2026
Unprompted review
Rated 5 out of 5 stars

Customer supports are very responsive

Customer supports are very responsive. And the daily target profit of 0.25% it feels very easy to achieve and its allow me to decide to take profit. Just focus in my goal to have 5days profit and earn a benchmark. I feel that i can get my first payout here at propshoptrader.

9 March 2026
Unprompted review

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