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PropShopTrader Reviews 527

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TrustScore 4 out of 5

4.0

Investment Service
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Review summary

Created with AI, based on recent reviews

Looking at 544 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Customer service is frequently highlighted as exceptional, with many people appreciating the personalized, understanding approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience. However, some people mentioned issues with the new payment model, finding it less appealing and more difficult to achieve payouts due to new benchmarks and extended timelines. A few other people also felt that the company's practices regarding payouts and account management were unsatisfactory, leading to concerns about investments and expectations.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their responsiveness,... See more

Customer service

Customers had positive experiences with customer service, highlighting the team's exceptional helpfulness and... See more

Response time

Users describe positive interactions with response time, frequently praising the quick and thorough responses... See more

Payment

Consumers find payment to be ambiguous, with many reporting that the company changed payout rules... See more

Service

Reviewers highlight ambiguous aspects of service, with some customers praising the professional, helpful, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Propshop gave me my refund as unexpected by many traders. Propshop started off good. Soon a lot of rule changes happened that a lot of people didn't agree with. Now we are at a point where propshop is... See more

Rated 4 out of 5 stars

Eman, from the Support Team, has helped clarify a rule for me and has been attentive to the issues I have been experiencing with the platform.

Rated 5 out of 5 stars

This prop firm isn't for someone trying to get to payout soon. It's grinding for a quarter and rewarding your discipline with real scaling. They are pretty much disclosing everything so there's no amb... See more

Rated 5 out of 5 stars

I live PST! Had an issue with getting the DOM (also known as the price ladder) to accept Level 2 data because I am primarily an order flow trader using the DOM to execute my strategies. Steven answe... See more

Company replied

Company details

  1. Investment Service
  2. Alternative Financial Service

Written by the company

PropShopTrader is a proprietary trading firm built to develop traders into real, scalable proprietary capital across multiple asset classes. We operate a structured progression model that allows traders to prove consistency in simulated environments before advancing into live corporate trading. Our approach prioritizes long-term development, disciplined risk management, and professional standards over short-term payouts or repeated resets. With proprietary technology, education, and infrastructure, PropShopTrader supports traders as they grow within a single firm across expanding markets.

Contact info

4.0

Great

TrustScore 4 out of 5

527 reviews

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Replied to 3% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Good Propfirm

I once received a free account from them, and their service was excellent. No matter what issues I encountered, they were always very helpful. Unfortunately, I don’t have any proof because I wasn’t able to reach the withdrawal stage.

26 March 2026
Unprompted review
Rated 5 out of 5 stars

It’s one of the most easiest prop firm

"PropShopTrader has been a game-changer for my trading journey. The platform is user-friendly, the tools are powerful, and the support team is always responsive and helpful whenever I have questions. What I appreciate most is the transparency and the real value they provide to traders. My overall experience has been very positive — highly recommended for anyone serious about prop trading!"

It’s one of the most easiest prop firm, it’s fast and real in terms of pay outs and taking trades.

5 February 2026
Unprompted review
Rated 1 out of 5 stars

They are making retroactive rule…

They are making retroactive rule changes and even banning payouts for people using SIM accounts. Contracts signed at the time of payment get completely overturned. This kind of unfair behavior makes it impossible to trust new prop firms entering the market. It's best to avoid them entirely.
I am having a great run #GoIdbIoom #𝑙aboratories. They stick to their terms and I can access my money anytime without any hassle.

21 March 2026
Unprompted review
Rated 5 out of 5 stars

Fast and diligent Support

Fast and diligent Support
Shout out to Steven for taking the time to understand my request and carry out a perfect solution. Thanks Steven, thanks PropShop !!!

19 March 2026
Unprompted review
Rated 5 out of 5 stars

Thanks Steven!

Thanks Steven for the quick and professional manner you resolved by hedging issue. Much appreciated.

17 March 2026
Unprompted review

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