Canceling a subscription (that I was not aware of until seeing the credit card charges) and requesting a full refund via their on-line chat was easier than expected. The agent was helpful and responsi... See more
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100% Money Back Guarantee - email support@propertyrecs.com or call 1-866-242-0544 anytime for a refund.
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The customer service made it great.
The customer service made it great.
I forgot to cancel my subscription but they did it and refunded me $ that they didn't have to.
I forgot to cancel my subscription apparently and they cancelled it and refunded the last 2 months I was charged but they didn't have to. Cool beans.
SCAM!! WARNING Do not give them your credit card info
SCAM!!! fraudsters, its a front for hard to cancel subscription service. You will get reoccurring charges without ever specifically authorizing them. I have both emails requesting cancellation; the reply; AND my bank records showing the repeat theft AFTER the cancelation request.

Reply from PropertyRecs.com
Peter was great and got me fixed in…
Peter was great and got me fixed in under 5 mins.
I called to close an account that was…
I called to close an account that was no longer useful and Anthony closed immediately. He also stated that no more charges would occur.
Five star Customer Service
When I signed up to receive a report on a property, I was told it would be $1. I wasn’t aware it would sign me up for an account for $30 with ongoing charges. I used the chat feature and Kimberly was very helpful to refund the full $31 when I realized it was a subscription. Great Customer Service!
Super customer service
Just contacted William about an erroneous charge that showed up on my credit card. He reversed the charge to my satisfaction. I love customer service like this.
If this really works I’m super happy…
If this really works I’m super happy with this process. Almost felt too good to be true.
Great customer service and timely
Great customer service and timely. No issues.
The agent was very efficient and clear
The agent was very efficient and clear. Easily understood the problem.
Ease of cancelling the account.
My rep quickly confirmed my record and…
My rep quickly confirmed my record and just as quickly closed out my account, as I no longer need this information, so avoid the monthly fee.
This company has been charging my card…
This company has been charging my card twice a month since February for an online property search service that I never signed up for or authorized.
When I called customer service, instead of taking responsibility, they insisted that I was the one who signed up, even after I repeatedly explained that I never did. They only agreed to refund the last $9.95 charge and refused to refund the many previous unauthorized charges.
This is an unacceptable business practice. Charging customers month after month without clear authorization and then blaming them when they complain is extremely unprofessional and dishonest.
I strongly recommend that everyone carefully check their bank and credit card statements if they have ever interacted with this company. I will never use their services again.

Reply from PropertyRecs.com
Outstanding
Outstanding service provided by George in your Customer Service Department.
I needed to cancel the service and my…
I needed to cancel the service and my rep did a great job and fast. Really appreciated it.
Simple and fast
Very attentive customer service member.
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