PropertyRec.com Reviews 1,197

I had a terrible time with the website itself, however Amy, the LIVE CHAT agent who assisted me afterward made everything better. She was able to correct EVERYTHING that went wrong, including assure m... See more

Response was quick and precise, problem identified and resolved. Refund has been issued. After reading many more reviews, it appears that this site has a history of unauthorized recurring charges. I... See more

After using the service for what we needed, it was VERY easy to discontinue our account. Gary, the individual from the customer support portal, was able to handle our request quickly and efficiently.... See more

Robert helped me by answering my questions and crediting my account since I was confused about how long my account had been open. I didn't use this account. He was kind and considerate with his words.... See more

I used online chat and recievd an immediate response. My problem was addressed immediately and everything was handled in less then 3 minutes. Can't beat that!

Alexander was incredibly helpful in tracking down my two accounts. He was quick and courteous. His communication was thorough and he answered all of my questions. He deserves 10 starst!

Ashley is a credit to your business. She understood my problem and was quick to find a solution. And she was polite and professional while doing so. Thank you, Ashley

Patricia was our representative. She was very helpful and efficient! Appreciate her exceptional customer service! I trust she will be rewarded! Thanks so much! I was prepared to prove my experie... See more

I was surprised at the ease it was to cancel the service when I realized I didn't need it anymore. The online chat was quick, polite and helped without hesitation.

An error occurred in while using the site. My help request was resolved extremely promptly and with friendly service (thank you, Mar!).

they were very efficient with helping me with my request. didn't try and talk me out of canceling. just canceled it right away which was very helpful

Aaron was of great help to get me the deed I need, quickly. Great service! I do complain about the "Travis County, Texas County Clerk Web Search" site. I paid for the doc that I need, but only re... See more

It was actually a chat with a LIVE agent for a change and not an AI Bot. It was quick, fast, easy service. I didn't have to keep repeating the question, etc. like you do with some Chats or Live Chat... See more

The report was accurate. After I was done with getting the information I needed, I was able to cancel my account in less than 2 minutes.

I had signed up for 1 report for $1 about a year earlier. Because my credit card bills are paid automatically, I don't often look at them. However, when I noticed that I had been erroneously charged... See more

I requested a report on Mar 14th for some documents of which it indicated I would pay $9.95. Then I saw transactions for an additional $7.00 and $1.00. I have no idea what that was for. I neglected... See more

Paul responded quickly, provided an answer and closed the account so no further charges.

I couldnt figure out how to cancel my subscription.. The chat team was very helpful and quick to get the account cancelled.

I used this for a property search record; however, I ended up with multiple charges for extras that I thought I declined. All of that cost me around $20, and I thought I was paying a few dollars for t... See more

Live Chat performance this period has been excellent. Responses are timely, clear, and solution‑focused, creating a smooth and positive customer experience. Communication is professional and friendly... See more

Ronald did a great job with answering all of my questions and assisting me with my account. 10/10 customer service.

Virginia resolved my concern immediately and with care. She took initiative the moment I reached out, understood the issue right away, and corrected it without delay. Her responsiveness and profession... See more

I reported my error/mistake and the agent understood clearly. He also cancelled and provided a confirmation number. THANK YOU!

The customer service agent Thomas- Customer Support 08:09 PM on March 5, 2026 was very helpful and solved my issues quickly

I needed to cancel my subscription and Anthony was excellent in helping me with this. Thanks!

I was charged a monthly fee that I did not sign up for. Customer service promptly credited the account and closed it.

Ryan was a great help with my Issue. Great customer service / issue resolved quickly.

gave me the info i needed and was easy to cancel account when necessary

It was easy to access chat support and the agent, Anthony, was extremely helpful.

I needed to cancel and Steven made it painless and easy. I'll definitely USE YOUR SERVICE AGAIN AS i NEDD IT.

I was helped with closing my account it was not difficult and was fast and I appreciate it

Prompt response to resolve a charge I didn’t remember having made.

Seems like a decent service all things considered. I'm pretty sure however that they did not disclose the fact that they planned to charge me monthly for the service. If I had known that, I would not... See more

Paul was quick and efficient when helping me with an extra charge. Friendly as well!

My request was processed immediately. Thank you for such prompt service.

I have been getting charged I have tried canceling and it has not worked. It's been almost a year now I've been trying to get this solved

I called propertyrec.com expecting that the site was an effort to trick me into a long term payment plan. As a result, I was very skeptical. Katherine, my chat host, was excellent. She quickly assu... See more

I had the same bad experience everyone else had. Requested one report for $1; was charged for a subscription that I did not want or need. I called to cancel; easy to do but then a $9.95 charge showed... See more

The request I needed assistance with was handled exceedingly quick, very pleased with the response.

The rep Nicholas was responsive and worked on my request instantly

Looked up a property record - that went ok. Then found days/month later I had been signed up for a subscription. Had to figure it out and then contact them. When I did, they did cancel right away.... See more

Seemed like Hundreds of people ( reading reviews on another site) have fallen for the deceptive way the site was written. It is now altered after so many complaints. IN going to pay $1.00 or $7.00 for... See more

Gave me the information needed. I cancelled my account because I no longer needed but it was a easy to do

Outstanding customer service. They provided exactly what I needed and the response was prompt and helpful. Definitely recommend PropertyRec.

Customer service with Robert was great. He took care of my issue right away and was able to resolve it quickly. What I was disappointed with is that my account was automatically charged a fee for a pr... See more

I was charged $20.00 for a report package in March. I did not realize it was a subscription. I utilized the live chat with Thomas and he immediately cancelled my account with no future charges.

I was surprised I got a live person at that hour of the morning (around 3:00 am) and the lady was quite helpful - she took my info for the data specialist to get back to me because i could not find th... See more

I wasn't aware I was signing up for a lifetime subscription. I just wanted one-time access. There is no way to access account information online, and no clear way to cancel an account, save by live ch... See more

The property report was thorough and even more than I needed. Great value. However, mysteriously, my $1 report purchase (as indicated on the site, a 1x purchase for 1 report for $1) turned into... See more

PropertyRecs gave me the information I needed in search of a friend. When I contacted Chat, Donna helped me quickly, answered my request within minutes. Good Job Donna.

agent able to quickly address my concern and questions

Info was helpful, easy interface and helpful customer service. Only needed to run one report. Will use again if needed.

Total Scam! Do not use

I keep seeing charges appear on my account. I didn't knowingly agree to a subscription. I cancelled it today, hopefully I won't get charged again.

Is was the smoothest and fastest response and follow through I have ever received. Thank you so much