PropertyMe Reviews 

29
TrustScore 2 out of 5

2.0

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Rated 1 out of 5 stars

Very disappointing experience. We tried to update our trust account details and the onboarding process dragged on far longer than it should have — one compliance document after another, and no cle... See more

Rated 1 out of 5 stars

The only time you will ever get to speak to anyone is when they sell you the product, after that they just want your money and will provide no assistance over the phone. My advise is to use another Pr... See more

Rated 1 out of 5 stars

Atrocious, Such a scam. There is absolutely no reason with todays banking systems for rent to take 3 days to be paid once leaving your account - yet these scammers have made temporary theft somehow le... See more

Rated 5 out of 5 stars

I have just changed from Property Tree to PropertyMe. The support was amazing, with Amanda Loundoun being all over every aspect of the software. 7 years ago, I would NEVER have recommended PMe, but th... See more

Company details

  1. Electronics & Technology

Information provided by various external sources

PropertyMe is game-changing cloud property management software that can be accessed from anywhere, at anytime. Need to get in touch? Send an email to start@propertyme.com


Contact info

2.0

Poor

TrustScore 2 out of 5

29 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 28% of negative reviews

Typically replies within 2 weeks

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2.0

All reviews

(29)

8 reviews in the last 12 months

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Rated 1 out of 5 stars

Terrible product

As an landlord, when I log in, all I see are my personal details (phone. Email etc). I cannot access any information about my property, money in and out, maintenance requests etc.

A useless service. was forced to use propertyme by my real estate agent. If I could give no stars, I would have.

23 April 2021
Unprompted review
Rated 3 out of 5 stars

Mostly a great product

Mostly a great product. Has some glitches but I would definitely recommend the product. Unfortunately I have been spoken to very rudely by 2 customer service representatives and they have definitely tarnished my opinion of the company. Very argumentative and rude even though I never said anything to deserve to be spoken to in that manner. It's like I caught them on a bad day and they decided it was okay to treat me like a lesser human. Most of them are really nice and a pleasure to deal with so it was very disappointing to have these unprovoked experiences.

4 June 2020
Unprompted review
Rated 1 out of 5 stars

Forced to change :-(

Unfortunately I was forced to change to Propertyme from a MUCH better system. It is clunky and as a landlord it does not allow me to send messages to the tenant (something I used extensively in the old system). I would change back in a flash if it was an option. Not impressed at all.

[Edit 1] To be fair, the company has contacted me (see below) and I await a reply to my emailed question. Well done for taking the time.

[Edit 2] OK they quickly got back to me, and I was right! There is NO WAY for the LANDLORD to send messages to the tenant. Poorly designed system.

20 February 2020
Unprompted review
PropertyMe logo

Reply from PropertyMe

Hi Mark, thank you for your feedback. We’re sorry that you’ve had this experience. PropertyMe allows you to send messages to tenants, landlords, suppliers and other contacts. You can also provide tenants with 24/7 Tenant Access. We'd really like to look into this further – would you mind emailing support@propertyme.com with some further details? A member of our team will look into this for you.

Rated 2 out of 5 stars

Very Flaky

Very Flaky, poorly tested, lots of bugs.
Using as an owner.
Couldnt download any statements, just the whirling wheel.
Today I cant even view the pages,
Logging in takes me to a blank page with their watermark logo.
And when I can get on via a page link I only see my profile and all menu options just refresh the profile page or i get a blank page.
Having to do lots of workarounds to use properly.
Tried on several devices and browsers, each one a different result, all with issues.

4 May 2019
Unprompted review
Rated 1 out of 5 stars

Their product is not ready yet

Be careful if using the 'PropertyMe Users' Facebook group to get an opinion on their product. The group deletes negative comments from their page, so it is hard to get an unbiased opinion. PME is missing a lot of features and the team does not respond or act on basic bug fixes. Their product is not refined enough yet and it is very frustrating to say the least. Do not recommend.

17 August 2018
Unprompted review
Rated 5 out of 5 stars

First Choice for Cloud PM Software

The wait for a well developed and progressive "Cloud Based" Property Management Software has ended.

Other software developers are trying to get an online product available which to date does not contain all features that are required by the end user.

PropertyMe gives the user sufficient functions to be able to operate a Real Estate Property Management business. Not only that but the software is being regularly updated with new features that are automatically installed.

The ability to have Owners & Tenants access data via individual Portals is well in front of what other developers are trying to achieve

PropertyMe should be everyone's first choice for Property Management Software.

27 April 2018
Unprompted review

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