Promed deserves 5 stars. We buy all our medical supplies from Promed. Our Promed contact is Catherine. Catherine goes above and beyond to make sure all our needs are met. She is always friendly... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We had an issue with a New ABPM Monitor nor recording , phoned Pro Med and Frank was our tech support agent ..Not only did he sort out the issue but phoned back to make sure later in the day to make... See more
Company replied
I’ve been buying from Promed for donkeys years now and I have found that each and every person that I have dealt with, are on top of their game and 💯 % professional. All products are in stock , well... See more
Company replied
Good quality product as usual but I can never understand why medical equipment is always so expensive to buy. The ear syringe machine cost €400 and my old machine of the same make was working perfectl... See more
Company replied
Company details
- Medical Equipment Supplier
- Hospital Equipment and Supplies Store
- Medical Equipment Manufacturer
- Medical Supply Store
Written by the company
Irish Primary Care Innovative Diagnostic Devices, medical consumables and supporting equipment, business and IT solutions | Medical Supplies Ireland
Contact info
Tulligmore, V93 YD9D, Killorglin, Ireland
- 1800 619 619
- info@promed.ie
- promed.ie
4.7
Excellent
301 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service
3 October 2025
Reply from Promed
Our team are committed to providing excellent service. We look forward to continuing to work with you. Have a great day, from all the team here at Promed.
A sign of a good company lies in their…
A sign of a good company lies in their attitude to after sales and any issues that arise- have always found promed excellent.
1 October 2025
Reply from Promed
Thank you for your kinds words. Our team are committed to providing excellent customer service. Have a great day, from all the team here at Promed.
Elisha the account manager I dealt with…
Elisha the account manager I dealt with was very helpful and efficient
15 September 2025
Reply from Promed
Thank you for your kinds words. Our team are committed to providing excellent customer service. We look forward to continuing to work with you. Have a great day, from all the team here at Promed.
Excellent customer service and follow…
Excellent customer service and follow up from Elisha Browne and the staff in Promed.
11 September 2025
Reply from Promed
Hi, Thank you for taking the time to post your positive feedback. Have a great day!
Reply from Promed
Thank you for your kinds words. Our team are committed to providing excellent customer service. We look forward to continuing to work with you. Have a great day, from all the team here at Promed.
Prompt response and delivery.
20 August 2025
Reply from Promed
Thank you for your kinds words. Our team are committed to providing excellent customer service. We look forward to continuing to work with you. Have a great day, from all the team here at Promed.
Brilliant
Brilliant, Sinead is super professional, Needed consumables in an hurry.
ordered Monday, delivery Tuesday. What more can you ask for. Excellent
11 August 2025
Reply from Promed
Thank you for your kinds words. Our team are committed to providing excellent customer service. Have a great day, from all the team here at Promed.
Reply from Promed
Hi, Thank you for taking the time to post your positive feedback. Have a great day!
Very quick turnaround time when I…
Very quick turnaround time when I needed it. Quality of the products were excellent.
26 June 2025
Reply from Promed
Hi, Thank you for taking the time to post your positive feedback. Have a great day!
I love Promed!!
I've used Promed through previous employment, so it was a no-brainer to use for my new business. Very helpful and friendly staff always, willing to do their best for you. Thank you Sinéad and Amy. Elaine, Sana Roho
12 June 2025
Reply from Promed
Thank you for your kinds words. Our team are committed to providing excellent customer service. Have a great day, from all the team here at Promed.
Thank you to Elisha and all the Promed…
Thank you to Elisha and all the Promed team for ongoing support, professionalism, and efficient service.
Quality of service and high standard of products to be commended - five star service.
Many thanks from Catherine Street Surgery .
5 June 2025
Unprompted review
Reply from Promed
Thank you for your kinds words. Our team are committed to providing excellent customer service. Have a great day, from all the team here at Promed.
We are incredibly grateful for the…
We are incredibly grateful for the support and assistance we received from Niamh and the Promed team. Niamh went above and beyond to help us. Their professionalism, kindness, and willingness to assist were truly appreciated.
We highly recommend working with Promed, it was an absolute pleasure from start to finish.
Thank you, Hansfield Medical Centre
5 June 2025
Reply from Promed
Thank you for your kinds words. Our team are committed to providing excellent customer service. We look forward to continuing to work with you. Have a great day, from all the team here at Promed.
Reply from Promed
Thank you for your feedback. It always great to hear what our valued customers have to say about our teams. Have a lovely day from all at Promed!
Excellent customer service
We ordęred medical grade fridge , customer service was great and whole process very smooth. Highly recommended
12 March 2025
Reply from Promed
Thank you for your feedback. It always great to hear what our valued customers have to say about our teams. Have a lovely day from all at Promed!
Very helpful person on the phone 🙏
16 May 2025
Reply from Promed
Thank you for your kinds words. Our team are committed to providing excellent customer service. Have a great day, from all the team here at Promed.
Reply from Promed
Thank you Dr. for your kind words. Our team here at Promed take pride in their quality of work at all times. Have a lovely day!
Reply from Promed
Hi, Thank you for taking the time to post your positive feedback. Have a great day!
Extremely helpful operators
Extremely helpful operators. Very prompt delivery. Excellent service
2 April 2025
Reply from Promed
Hi, Thank you for taking the time to post your positive feedback. Have a great day!
Great excellent service and very easy…
Great excellent service and very easy to deal with
13 March 2025
Reply from Promed
Hi, Thank you for taking the time to post your feedback. Our technicians are extremely committed to being the best. Have a great day!
Always a great experience with Promed
always a great experience with Promed. All staff are very approachable and willing to assist us. Recent purchase of large item couch etc., and delivery guy Peter was really helpful and couldn't do enough for us. Great to see people/companies being so helpful in this day & age! Highly Recommend. Thanks to Elisha!
19 March 2025
Unprompted review
Reply from Promed
Hi, Thank you for taking the time to post your feedback. It is always great to hear from our loyal customers. Have a great day!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.