Promed deserves 5 stars. We buy all our medical supplies from Promed. Our Promed contact is Catherine. Catherine goes above and beyond to make sure all our needs are met. She is always friendly... See more
Company replied
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See what reviewers are saying
We had an issue with a New ABPM Monitor nor recording , phoned Pro Med and Frank was our tech support agent ..Not only did he sort out the issue but phoned back to make sure later in the day to make... See more
Company replied
I’ve been buying from Promed for donkeys years now and I have found that each and every person that I have dealt with, are on top of their game and 💯 % professional. All products are in stock , well... See more
Company replied
Good quality product as usual but I can never understand why medical equipment is always so expensive to buy. The ear syringe machine cost €400 and my old machine of the same make was working perfectl... See more
Company replied
Company details
- Medical Equipment Supplier
- Hospital Equipment and Supplies Store
- Medical Equipment Manufacturer
- Medical Supply Store
Written by the company
Irish Primary Care Innovative Diagnostic Devices, medical consumables and supporting equipment, business and IT solutions | Medical Supplies Ireland
Contact info
Tulligmore, V93 YD9D, Killorglin, Ireland
- 1800 619 619
- info@promed.ie
- promed.ie
4.7
Excellent
301 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Promed
Thanks a million for the positive feedback. We are glad to hear it!
Absolutely top class company
Absolutely top class company. Medical item required urgently. Delivered the next day, Alisha was super helpful on the phone. Highly recommend this company. Can't fault them. 100% seamless.
9 July 2024
Unprompted review
Reply from Promed
Thanks so much for commenting and I'm delighted to hear you had a positive experience. I will pass the kind words to Elisha.
Seamless Service
Alan made the whole process seamless. He worked throughout the day to assess over 20 pieces of equipment. We received a comprehensive report with recommendations.
4 July 2024
Reply from Promed
Thanks a million for taking the time to comment. I'll pass the positive word back to Alan.
Reply from Promed
That's great to hear Dr. Thanks for taking the time to review.
Reply from Promed
Thank you so much for commenting. I'm glad you had a positive experience.
Reply from Promed
Delighted to hear it! Thanks for the feedback.
Agent interaction and problem solving
We had an issue with a New ABPM Monitor nor recording , phoned Pro Med and Frank was our tech support agent ..Not only did he sort out the issue but phoned back to make sure later in the day to make sure it was working without any further issues
2 May 2024
Reply from Promed
Thanks so much for taking the time to post a comment. Frank is top class!
Reply from Promed
Thanks so much for commenting.
Reply from Promed
Thank you Liam, it means a lot.
Reply from Promed
Thanks for taking the time to comment, Steve. Glad you had a good experience.
Delivery is always quick and Good prices
21 March 2024
Reply from Promed
Thanks a million for the feedback.
Excellent delivery time and customer…
Excellent delivery time and customer service thank you.
1 March 2024
Reply from Promed
Thank you for taking the time to post this positive feedback Dr Cromwell.
wrong quantity- parts missing
I ordered 10 sharp bins and got 9 bins and if I remember correctly 11 lids- 1 bin missing, on the previous order I got 10 bigger bins but only 9 lids- hence 1 bin is useless..
26 February 2024
Reply from Promed
Hi Malgorzata, I'm so sorry to hear this. I hope you got sorted in the meantime but if not, please call me. Thanks, Seamus.
I placed an order around 11 am andhad…
I placed an order around 11 am andhad product in Wicklow the following day around 12
27 February 2024
Reply from Promed
Delighted you had a good experience, Mark. Thanks for commenting.
Fast delivery and the products were in…
Fast delivery and the products were in perfect conditions.
27 February 2024
Reply from Promed
We really appreciate you taking the time to comment, Sara.
professional friendly interaction
professional friendly interaction. worked independently when he came on site,
12 February 2024
Reply from Promed
Thank you for taking the time to comment.
In my experience
In my experience Promed staff are professional, helpful and items are delivered promptly, however on this occasion there was some confusion that resulted in me having to contact Promed by telephone before my purchases were dispached.
12 February 2024
Reply from Promed
I'm sorry to hear this, Anne. I hope you are now satisfied with the resolution but please reach out if you need anything further from us.
Contact was easily made and Frank was…
Contact was easily made and Frank was patient and pleasant and very cooperative
2 February 2024
Reply from Promed
Thanks you for the nice comment, Peter. I have passed this feedback to Frank.
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