Projectmontessori Reviews 

582
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 393 reviews, reviewers had a great experience with this company. Customers consistently praise the products, highlighting their excellent quality and educational value, often noting they are well-made and durable. Many find the toys perfect for engaging children in challenging play without screens, promoting creativity, critical thinking, and dexterity. Reviewers also appreciate the responsive customer service, especially when issues arise, with some experiencing prompt re-orders and refunds. However, some customers experienced significant delays in delivery, with orders taking much longer than expected, sometimes arriving after planned events like Christmas. A few people also mentioned issues with order tracking and a lack of communication regarding shipping status, leading to frustration. There were also isolated complaints about customer service being unresponsive or misleading information about product suitability for certain ages.

What people talk about most

Product

People report positive experiences with product, often highlighting the excellent quality and educational... See more

Quality

Consumers find quality to be positive, with many reviewers praising the products as well-made, sturdy, and of... See more

Delivery service

Clients share ambiguous opinions on delivery service, with some reviewers reporting quick and easy shipping,... See more

Order

Customers had ambiguous experiences with order, with many reporting significant delays and issues with items... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with many praising the excellent and helpful... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Fun toys ordered for Christmas for young grandchildren. I love that these are designed with challenging play without screentime. The games did not arrive by Christmas, however the company alerted me... See more

Company replied

Rated 4 out of 5 stars

The website is organized well. The age categories are very helpful. The descriptions and images pictured on the website were clear and accurate. My three year old loves everything we’ve ordered from... See more

Company replied

Rated 4 out of 5 stars

It took a while for a response, but I finally got a great response from the team. Unfortunately the gift won’t make it for Christmas—-but it will get there in January. Wish I had known earlier, but... See more

Company replied

Rated 4 out of 5 stars

I believe my great granddaughter will enjoy this. I was a little disappointed when I saw the velcro was a small circle. I understand it being small in the mat, but on the items that stick on the mat,... See more

Company replied


Company details

  1. Children's Toys Store

Written by the company

Founded by a mom who wanted the very best for her child, Project Montessori was born from a deep desire to nurture curiosity, independence, and joy in learning. After discovering the Montessori method, Sophie saw her child flourish and felt inspired to share that gift with other families. Every toy in our store is carefully chosen to support your child’s natural growth and help make parenting a little easier and more joyful.


Contact info

4.0

Great

TrustScore 4 out of 5

582 reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(582)

366 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good product

Reasonable price, and I received package fast. My grandson oves the outdoor microscope. Sturdy and easy to use

14 April 2026
Unprompted review
Projectmontessori logo

Reply from Projectmontessori

Hi Gloria,

Thank you for your kind review 😊 We’re so glad to hear that your package arrived quickly and that your grandson loves the outdoor microscope!

Kind regards,
Project Montessori

Rated 5 out of 5 stars

The toy I ordered was perfect

The toy I ordered was perfect! Great quality and tools!! My Grandson loved it!!

15 April 2026
Unprompted review
Projectmontessori logo

Reply from Projectmontessori

Hi Martha,

Thank you so much for your lovely review! 😊 We’re really happy to hear that! Enjoy the playtime together!

Kind regards,
Project Montessori

Rated 5 out of 5 stars

Service & Quality

Thank you Amy for your quick response to a shipping hiccup. We LOVE the Animal Magnets (& the wooden Musical Instruments)!

We will certainly pin Project Montessori as our ‘go-to’ for grandchildren learning play things- Service & Quality exceptional!

13 April 2026
Unprompted review
Projectmontessori logo

Reply from Projectmontessori

Hi G'Ma Birdie,

Thank you so much for your wonderful review! 🌟

We’re absolutely delighted to hear that you love the Animal Magnets and the wooden Musical Instruments — and that Amy was able to help quickly with the shipping hiccup. That’s exactly the experience we aim to provide!

It truly means a lot to us that you’ve chosen Project Montessori as your go-to for your grandchildren’s learning and play. 💛

We look forward to being part of many more joyful learning moments!

Warm regards,
Project Montessori

Rated 4 out of 5 stars

I placed an order for four/five toys…


I placed an order for four/five toys and was surprised that they were all shipped separately.

11 April 2026
Unprompted review
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Reply from Projectmontessori

Hi Mouna,

Thank you so much for your review and for your order—we really appreciate it!

We understand that receiving multiple packages can be a bit unexpected. Your items were shipped separately to ensure they arrive as quickly and smoothly as possible.

Thanks again for your feedback; it means a lot to us and helps us improve. 😊

Kind regards,
Project Montessori

Rated 5 out of 5 stars

Grandson loves his robot

Grandson loves his robot. He’s an engineer in the making.

4 April 2026
Unprompted review
Projectmontessori logo

Reply from Projectmontessori

Hi Tina,

Thank you so much for your wonderful review! 😊

We love hearing that. Sounds like a future engineer in the making! So glad your grandson is enjoying his robot.

Kind regards,
Project Montessori

Rated 5 out of 5 stars

My grandson loved his farm animals and…

My grandson loved his farm animals and barn!

8 April 2026
Unprompted review
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Reply from Projectmontessori

Hi there,

Thank you so much for your lovely review! 😊

We’re so happy to hear your grandson loved his farm animals and barn. This truly means a lot to us!

Kind regards,
Project Montessori

Rated 5 out of 5 stars

I was so surprised when I received a…

I was so surprised when I received a personal response to my email! Very nice to see in today's AI world.

27 March 2026
Unprompted review
Projectmontessori logo

Reply from Projectmontessori

Hi Cheryl,

Thank you so much for your kind words! 😊

We truly believe in keeping things personal, so it means a lot to hear this. We're always here if you need anything!

Kind regards,
Project Montessori

Rated 5 out of 5 stars

The products are well made

The products are well made and exactly as described. My granddaughter loved her eggs and music collection.

30 March 2026
Unprompted review
Projectmontessori logo

Reply from Projectmontessori

Hi Leslie,

Thank you so much for your lovely 5-star review—we truly appreciate it!

We’re so happy to hear that you’re pleased with the quality and that your granddaughter loved the toys. That really means a lot to us.

Thank you again for your support, and we hope to see you again soon!

Kind regards,
Project Montessori

Rated 5 out of 5 stars

Missing part replaced within a week!

Ordered and received a smart load, however it was missing a small bag of parts
I received the board several months ago, but just opened it for grandaughter. I emailed.and within a week they replaced the entire board. Prompt and courteous.

3 April 2026
Unprompted review
Projectmontessori logo

Reply from Projectmontessori

Hi Janice,

Thank you so much for your kind review! 😊 We’re glad we could quickly resolve the issue and that your granddaughter can enjoy the board.

We really appreciate your feedback and support!

Kind regards,
Project Montessori

Rated 5 out of 5 stars

My order was stolen from my gate

My order was stolen from my gate (first time this happens) because nobody was home when it was delivered. I wrote to Project Montessori explained what had happened and they resent the order at no cost to me. I appreciate this as this order was my grandnephew's birthday present.

4 February 2026
Unprompted review
Projectmontessori logo

Reply from Projectmontessori

Hi Norma,

Thank you so much for your kind words and for taking the time to share your experience! We’re really glad we could help make sure your grandnephew still received his birthday present. 🎁

We truly appreciate your support and hope he loves his gift!

Warm regards,
Project Montessori

Rated 5 out of 5 stars

5* customer service

The essential tools accompanying the hugely-enjoyed truck we had purchased in the UK for our grandson were confiscated when our daughter, returning with him to America, forgot to put them into her hold luggage. Our grandson was heartbroken. Montessori came to the rescue, exceeding our expectations in every way. Their quick, kind and understanding response was out-matched by their solution. They immediately said they would replace the truck in its entirety and, what's more, deliver it, free of charge, to our grandson in Los Angeles. They were as good as their promise. Result: one joyous two-and-a-half-year old, a very impressed mother and and extremely grateful and appreciative grandparents who have made sure Montessori's customer care is reported to everyone they meet!

4 March 2026
Unprompted review
Projectmontessori logo

Reply from Projectmontessori

Hi Belinda,

Wow, thank you so much for sharing this wonderful story! 🌟

We’re so happy we could help and that your grandson is enjoying his truck. It means a lot to hear that our efforts made a difference and brought some joy to your family.

Your kind words really mean a lot to us, and we’re so grateful that you’re sharing your experience with others.

Warm regards,
Project Montessori

Rated 5 out of 5 stars

I found toys for my 4 year old nephew I…

I found toys for my 4 year old nephew I could find no where else.

15 March 2026
Unprompted review
Projectmontessori logo

Reply from Projectmontessori

Hi Patricia,

Thank you so much for your review! We’re so glad you found the perfect toys for your nephew. We hope he loves them! 🎁

Kind regards,
Project Montessori

Rated 5 out of 5 stars

HAPPY GRANDKIDS = HAPPY GRANDMA

My grandkids Love their gifts !! You never fail Grandma!!

28 March 2026
Unprompted review
Projectmontessori logo

Reply from Projectmontessori

Hi Charline,

Thank you so much for your lovely review! 😊

We’re so happy to hear your grandkids love their gifts—that’s the best feeling! You’re definitely winning as Grandma! 💛

We truly appreciate your support and hope to delight you again soon.

Kind regards,
Project Montessori

Rated 5 out of 5 stars

There had been an issue in the shipping…

There had been an issue in the shipping of one of the toys. I really didn't expect anyone to take notice of my complaint, but they did promptly with a quick resolve. Very pleasant to interact with friendly professionals.

20 March 2026
Unprompted review
Projectmontessori logo

Reply from Projectmontessori

Hi Becky,

Thank you so much for your kind words! 😊

We’re sorry there was an issue with the shipping, but we’re really glad we could resolve it quickly for you. It means a lot to hear that you had a positive experience with our team.

We truly appreciate your support and hope to serve you again soon!

Kind regards,
Project Montessori

Rated 4 out of 5 stars

I needed to return/get a replacement…

I needed to return/get a replacement for a toy I ordered. Communication was quick and easy and I was very satisfied with the resolution.Customer service was excellent. The only negative was that the replacement took quite awhile to arrive.

24 March 2026
Unprompted review
Projectmontessori logo

Reply from Projectmontessori

Hi Ash,

Thank you so much for your kind words—we’re really glad we could help! 😊

We’re sorry the replacement took longer than expected and truly appreciate your patience. If you happen to remember who assisted you or can share your details, we’d love to pass your feedback along 💛

Kind regards,
Project Montessori

Rated 5 out of 5 stars

Toys like I’ve imagined to have instead…

Toys like I’ve imagined to have instead of the commercial plastic ones- I just don’t know where to find them before you came along

27 March 2026
Unprompted review
Projectmontessori logo

Reply from Projectmontessori

Hi Laura,

We love hearing this! Thank you so much for your support! 💛

Kind regards,
Project Montessori

Rated 4 out of 5 stars

The order was shipped fairly promptly

The order was shipped fairly promptly. The item did arrive with a bashed in box, but checking the item, I found it to be undamaged.

3 March 2026
Unprompted review
Projectmontessori logo

Reply from Projectmontessori

Hi Cheri,

Thank you for your review!

We’re really glad to hear your order arrived quickly and that the item itself was in perfect condition. We’re sorry about the damaged box. That’s definitely not the experience we aim to provide, and we’ll keep working on improving our packaging.

Thanks again for your support!

Kind regards,
Project Montessori

Rated 5 out of 5 stars

none

got my order

1 March 2026
Unprompted review
Projectmontessori logo

Reply from Projectmontessori

Hi Terry,

Thank you so much for your 5-star review. We really appreciate your support! 😊

Kind regards,
Project Montessori

Rated 5 out of 5 stars

Fast response

Fast response, great quality innovative toys

18 March 2026
Unprompted review
Projectmontessori logo

Reply from Projectmontessori

Hi Rita,

Thank you for your kind review! We’re delighted to hear you’re happy with our response time and the quality of our toys 😊

Kind regards,
Project Montessori

Rated 5 out of 5 stars

Love These Toys

These toys are perfect for my niece and nephew! Age appropriate, keeping little minds active and problem solving, while promoting dexterity and imagination. The Christmas gifts I sent were BIG HITS, not only with the children but with their parents.
Toys are well made. Shipping takes a little longer than usual.

20 March 2026
Unprompted review
Projectmontessori logo

Reply from Projectmontessori

Hi Cathy,

Thank you so much for your kind words! We’re thrilled to hear the gifts were such a hit with both the kids and their parents 😊 We truly appreciate your feedback on shipping as well, it means a lot!

Kind regards,
Project Montessori

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