If I could I'll give them a -100. Customer service is horrible ,located in India, their broken English that you can't understand and sh..t on what they're saying, and they don't help ,frustration and... See more
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Sent me a link to 'test my equipment' with no instructions mannual how to install all this software, all these Chrome extentions. After step 6 out of 7 getting an error, lost connection. The only tec... See more
If only I could give 0 but no option. Camera feeds kept getting disconnected so frequently. First the stress of the exam, time constraints and to top it all, these technical issues. No wonder it is... See more
Everything worked fine, and I liked the fact that you can't see anyone on the other side (although they can see you), as I thought I had to interact with a human being on camera. I understand me be... See more
Company details
Written by the company
ProctorExam is the leading European online proctoring company, offering a web-based infrastructure for remote exams. We allow candidates a greater access to education, and organisations to provide more flexibility in a cost-effective, scalable way by removing the need for the exam taker to be in a testing facility.
Contact info
Amsterdam, Netherlands
- founders@proctorexam.com
- proctorexam.com
1.4
Bad
53 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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Broadband heavy software
I recently took a 40 question multiple choice exam with this software and the whole way through I was constantly being asked via a popup window to share my screen, literally every question. Tech Support claimed that I was on a bad broadband connection, however pre-exam I tested my superfast setup and it was between 60-70MB/ps download and >20MB/ps upload and always has been for weeks. Very disrupting. This software grinds connections to a halt. I was surprised that the invigilator didn't stop the exam the number of times that I had to approve their popup, but guess they are encountering this all the time? I can imagine this would be very disconcertng for anyone with exam nerves.
29 August 2020
Unprompted review
Useless technical support and rubbish software
Tried to run the test equipment option in email. Doesn't allow user to select a webcam, just uses the default one but there's no way to change the default one in Windows. Tech support didn't advise me that it could be done in Chrome. I had to find that out myself. When I asked them if they would reset the equipment test, they told me they couldn't do that. I hope this doesn't cause a problem for my wife's exam. This company is a shambles.
5 July 2020
Unprompted review
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