Pro Scan Imaging Reviews 613

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 192 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the professionalism and helpfulness of the staff. Many people appreciate the quick response times and the smooth user experience, making the entire booking process efficient and straightforward. A few other people also felt that the staff could be indifferent to patient's time, and some customers were not happy with the rude attitude they experienced when trying to obtain a CD of their scan.

What people talk about most

Service

Customers consistently note positive experiences with service. Many reviewers praise the efficiency and... See more

Staff

People report positive experiences with staff, consistently praising their professionalism, helpfulness, and... See more

Response time

Users describe positive interactions with response times. Customers consistently report quick turnaround for... See more

User experience

Reviewers mention positive feedback about user experience. Customers consistently report an excellent... See more

Booking process

Reviewers highlight positive aspects of the booking process. Customers consistently praise the ease and speed... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What a fantastic experience, from the referral from my physio guy , within 24 hrs was offered an MRI scan with Zak. After a few emails with Zak an appointment was confirmed . Constant WhatsApp messag... See more

Rated 5 out of 5 stars

Recommend 100% I got an appojntment within 2 hours of applying for an MRI scan. I received the MRI report within 24 hours of the scan. The process was slick and professional from start to finish.... See more

Rated 5 out of 5 stars

Zak has gone above & beyond for my husband’s MRI scan. Very professional, helpful & considerate. I would recommend Pro Scan Imaging to all those who are considering getting a private MRI scan done -... See more

Rated 5 out of 5 stars

Zak has gone above and beyond expectations. Fitting my son in on a bank holiday for a sporting injury and then even pushing for a speedy review of the scan. Procedure was effortless and ever... See more


Company details

  1. MRI Center
  2. Diagnostic Center
  3. Medical Diagnostic Imaging Center

Written by the company

Manchester Liverpool Newton Le Willows - MRI Scan Services - Consultant Radiologist Written Report within 48 hours - No Waiting List for MRI Scan Services. Book Today.


Contact info

4.9

Excellent

TrustScore 5 out of 5

613 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

MRI review

Polite technician who was punctual and efficient. The scanner area was clean and tidy and finished on time. Would highly recommend this company.

16 December 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic and prompt service.

Fantastic and prompt service.

The appointment was made a few days before and I was scanned spot on time.

Other people were leaving as I arrived and other were arriving just as I left. If only the NHS were this efficient.

The Report was issued by mid-day the following day (the scan was at 7.15pm !).

Cannot recommend them highly enough.

15 December 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

The whole process was easy and quick to get the appointment. The information details were clear and easy to follow. Zak was great, he made me feel relaxed about the process.

9 December 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service! Zak arranged my appointment promptly and was so helpful every step of the way. Would definitely recommend to anyone.

9 December 2025
Unprompted review
Rated 5 out of 5 stars

I recommend ProScan

I recommend ProScan
It was very easy to make an appointment with plenty of advice from Zak in regard to a special requirement we had.

Zak came across as being very friendly, knowledgable and professional and this impression was proven to be correct when we met him to have the scan.

All completed rapidly and efficiently

9 December 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Very professional and well organised service. Zak makes you feel very comfortable and reassured. Communication and turn around with both appointment and results are brilliant too. 100% recommend.

26 November 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant service from start to finish

Brilliant service from start to finish, Zak was very helpful and put us at ease straight away. My son was seen within 24 hours and results less than 24 hours later. Zak was very quick at responding to our messages. Thank you.

25 November 2025
Unprompted review
Rated 5 out of 5 stars

Zak from Pro Scan was excellent

Zak from Pro Scan was excellent. I had a consultation, MRI scan, and a comprehensive radiologist report all completed within 2 days. I couldn't have asked for more.

26 November 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic

Fantastic! Zak booked me an appointment within a week of my referral. He was so helpful with the whole process.
Would highly recommend. Thanks guys.

24 November 2025
Unprompted review
Rated 5 out of 5 stars

Good communication from the outset

Good communication from the outset. An on time appointment and Zac was courteous and polite throughout the scan process. He informed me of the process and what would be required and showed me the details of my injury on screen. I would definitely recommend Pro Scan to anyone.

12 November 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look