I asked for printing some of my photos and the service was pretty quick (though I am from outside UK) and pictures were of good quality and perfectly packed. I was updated time to time to be aware of... See more
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See what reviewers are saying
I always purchased A5 leather book and this time the quality is really bad on the cover on the paper used and the assembly. It is a pity before this format was super now it is ugly. The other stupid... See more
I always prepare the calendars for my sisters, my brother, my husband and one for me. Every body loves the calendars with the families photos. It is something i have been doing for several years. I lo... See more
Good print quality, but unprinted white streaks remained. Not nice. Shouldn't have passed the quality control. Nowhere is it mentioned that printerpix only produces in England. Returning it will be to... See more
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2.7
Poor
3K reviews
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Good customer service
Thankyou to kayla sorting out replacement slate, easy to deal with thankyou
9 February 2021
Unprompted review
Amazing and Satisfying
Kayla was very helpful , The Live chat help is more than amazing and resolve my issue within minutes :))) I hope once i got my parcel delivered I will shop from here again for sure !
8 February 2021
Unprompted review
Excellent service received by Kayla
Excellent service received by Kayla. She exceeded my expectations she was so quick and efficient. A credit to printerpix.
5 February 2021
Unprompted review
Thanks for your help Kayla
Thanks for your help Kayla. One of your beautiful mugs arrived but unfortunately was broken. The matter was dealt with quickly and efficiently.
Many thanks
Ger Maguire
5 February 2021
Unprompted review
Kayla in Customer Service was very…
Kayla in Customer Service was very quick and efficient to deal with my order issue
5 February 2021
Unprompted review
Expired voucher
My voucher had expired unknown to me. When I checked my emails I went to live chat with a Kayla. She kindly extended my voucher and was extremely understanding an pd helpful. Excellent customer service.
5 February 2021
Unprompted review
Helpful, speedy, all sorted
Kayla was really helpful, a speedy response and got everything sorted for me straightaway.
4 February 2021
Unprompted review
I'm happy to choose to rely on Kayla…
I'm happy to choose to rely on Kayla and her manager Kevin looking for a solution to my issue with the voucher.
Super efficient, desire to find the best solution.
Great Job, and thanks to both of you!
Unfortunately, the first 2 attempts to solve the issue were useless: Denis from CS France (phone call) and Max (chat) didn't satisfy my help request.
4 February 2021
Unprompted review
Natacha from India was a very kind and…
Natacha from India was a very kind and clear assistant. She was able to do what was necessary to resolve the problem I had.
Very good experience.
3 February 2021
Unprompted review
After receiving a shattered mug I…
After receiving a shattered mug I ordered, I got on the Live Chat with Kayla. She was immidiately responsive and gave me clear instructions what to do (give order number, demonstrate a picture of the broken mug, etcetera). After seeing the picutre, she immediately put in a new order and gave me a new order number. I was really disappointed by receiving the broken item I had waited quite a long time for, but Kayla helped me feeling a bit better about a good ouctome in the end.
3 February 2021
Unprompted review
Kayla
Kayla in the customer service online help was great, solved my problems in a professional, efficient and friendly way. Thanks Kayla.
3 February 2021
Unprompted review
A problem with voucher number was…
A problem with voucher number was resolved by customer services.
3 February 2021
Unprompted review
Excellent customer service from kayla…
Excellent customer service from kayla who resolved my query very well
2 February 2021
Unprompted review
Small problem sorted
Small problem, may well have been my finger trouble, but Kayla sorted it quickly which is the important thing. Thanks!
1 February 2021
Unprompted review
Kayla was very helpful and reassured…
Kayla was very helpful and reassured that my item was on its way to me after struggling to find any progress on my account.
1 February 2021
Unprompted review
Kayla was super helpful and assured me…
Kayla was super helpful and assured me that my item was being done and would keep me informed of the process
1 February 2021
Unprompted review
Quality of photo's printed on throw…
Quality of photo's printed on throw wasn't great but Kayla from customer service helped with a replacement. Although it's a little hard getting through to customer service unless via chat, Kayla was extremely helpful.
1 February 2021
Unprompted review
It was a lovely surprise to get my 100…
It was a lovely surprise to get my 100 page photobook today! The quality is magnificent. I had some problems along the way but customer help service was very good and Kayla sorted my problems. I recommend you all!
30 January 2021
Unprompted review
Always a good experience
Returning customer.
The ordering process is straight-forward, and the support team (Kayla) were helpful when I raised a query regarding the value in the checkout
29 January 2021
Unprompted review
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