Printed Little Things Reviews 

368
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 86 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptionally fast delivery times, smooth online ordering experience, and the impressive quality of the personalised decorations provided for various celebrations. Many consumers note that these fun party items arrive promptly, look fantastic, and make events truly special and memorable for everyone involved. Though some reviewers experienced postal delays with external delivery services or noted that certain card materials did not fully meet their durability expectations. A few other people also felt that transparent packaging could occasionally reveal items and compromise a planned party surprise before the event.

What people talk about most

Product

People report high satisfaction with the quality and fun nature of the personalized party items. Reviewers... See more

Quality

Consumers find quality to be exceptional, frequently praising the fantastic print finish, brilliant colors,... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting exceptionally fast arrival... See more

Order

Users describe positive interactions with order, highlighting the simple online process and super fast... See more

Service

Customers consistently note positive experiences with service, frequently praising staff for going above and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really impressed, haven’t ordered personalised bday decs before and was a bit nervous on what the quality would be like. I did actually find some other sites before stumbling upon this one but when I... See more

Rated 5 out of 5 stars

I ordered masks (my daughters face and her boyfriends) for me and my husband to wear to surprise them on holiday. They were not expecting us to be there. The finish was even better than the photos... See more

Rated 5 out of 5 stars

Absolutely love the face bunting, this was my 4th order. I'm keeping one of each face and making a collection of everyone! Quick order turn around, brilliant price and everyone loves it! Took to a fes... See more

Rated 5 out of 5 stars

I ordered personalised party decorations from Printed Little Things for my cousin’s 40th birthday and they were perfect. It was super easy to order, I just uploaded photos and they did the rest. I... See more


Company details

  1. Digital Printer

Written by the company

Personal, Loveable, Treasured. Original personalised photo gifts, decorations and party favours.


Contact info

4.9

Excellent

TrustScore 5 out of 5

368 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(368)

86 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing and Helpful

I just wanted to say a massive thanks for helping me out with some amazing things for my partners birthday. You all went above and beyond, especially with the quality of the pics I could submit and still you came up with the goods super quick. Your service and support is amazing, thank you!l

27 May 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service, great quality product.

Excellent service for a cake topper for a friends 40th. They contacted me directly to advise they were unable to use the image and needed another one-very prompt! It arrived and is a good size and really good quality! Would definitely use again!

4 April 2024
Unprompted review
Rated 1 out of 5 stars

Don’t order with this company

Guys don’t order with them! I placed an order on the 11th February, received an email on the 12th to say it’s on the way. I contacted them via chat they have told me my order has been delivered when it hasn’t! I paid £15 for nothing I have received no response either. No delivery note from Royal Mail either. A bit of a scam company I think they pick and choose whose order to complete.

13 February 2024
Unprompted review
Printed Little Things logo

Reply from Printed Little Things

Hi Deri, thanks for your review.

The automated chat bot has informed you correctly that your order was 'despatched' on the 12th, by Royal Mail 1st class post. As per our website, this standard option should arrive with you in 3-5 working days. Given that you posted this review yesterday (13th), there is still plenty of time for your order to arrive within the advised time frame.

We will continue to liaise with you directly by email to offer you any further assistance - your order will arrive with you imminently, and we hope that you enjoy it.

Thanks.

Rated 5 out of 5 stars
Printed Little Things logo

Reply from Printed Little Things

Thank you so much for your five-star review. "Really great products and fast delivery."

We strive to make the very best products we can, so it's great to hear that you like our products so much. We look forward to making something for you again in the future.

Rated 5 out of 5 stars

I made a last minute order with Printed…

I made a last minute order with Printed Little Things and I was impressed by the quick service and the great quality they offered. Highly recommended.

2 February 2024
Unprompted review
Printed Little Things logo

Reply from Printed Little Things

Thank you so much for your five-star review. "I made a last minute order with Printed Little Things and I was impressed by the quick service and the great quality they offered. Highly recommended."

We strive to make the very best products we can, so it's great to hear that you like our products so much. We look forward to making something for you again in the future.

Rated 5 out of 5 stars

Really speedy service.

Really speedy service.
Great product. Was better than I expected it to be
Would definitely use the company again

25 January 2024
Printed Little Things logo

Reply from Printed Little Things

Thank you so much for your five-star review. "Really speedy service. Great product. Was better than I expected it to be
Would definitely use the company again"

We strive to make the very best products we can, so it's great to hear that you like our products so much. We look forward to making something for you again in the future.

Rated 5 out of 5 stars

Couples cut outs.

I’ve had some couples cutouts for a anniversary party later this year. Easy to upload and received quickly. Will order a few more later in the year.

26 January 2024
Printed Little Things logo

Reply from Printed Little Things

Thank you so much for your five-star review. "I’ve had some couples cutouts for a anniversary party later this year. Easy to upload and received quickly. Will order a few more later in the year."

We strive to make the very best products we can, so it's great to hear that you like our products so much. We look forward to making something for you again in the future.

Rated 5 out of 5 stars

Great service and communication

Great service and communication. Very professional and banner was brilliant. Highly recommend

31 January 2024
Unprompted review
Printed Little Things logo

Reply from Printed Little Things

Thank you so much for your five-star review. "Great service and communication. Very professional and banner was brilliant. Highly recommend"

We strive to make the very best products we can, so it's great to hear that you like our products so much. We look forward to making something for you again in the future.

Rated 5 out of 5 stars

Very good products

Very good products. For my daughters 21st birthday party.

4 January 2024
Printed Little Things logo

Reply from Printed Little Things

Thank you so much for your five-star review. "Very good products. For my daughters 21st birthday party."

We strive to make the very best products we can, so it's great to hear that you like our products so much. We look forward to making something for you again in the future.

Rated 3 out of 5 stars

Not best as first delivery wasn’t…

Not the best as first delivery wasn’t the photo i’d sent in fact a completely different person. Once i mailed the company staff very helpful in correcting mistake, so sorted in the end also i think quite expensive.

2 January 2024
Printed Little Things logo

Reply from Printed Little Things

Thank you for your three star review. We are sorry that you received the wrong order, but grateful that we were able to remake and resend your order in time for your event.

Customer service is at the heart of everything we do at Printed Little Things and we strive to offer the very best experience we can to every customer.

Rated 5 out of 5 stars

12 stars for customer service

Wow! These guys are flying the flag for old school customer service with solid product quality. Cannot recommend highly enough, they don't make companies like Printed Little Things anymore, brilliant.

12 December 2023
Unprompted review
Printed Little Things logo

Reply from Printed Little Things

Thank you so much for your Twelve-star review! :) "12 stars for customer service. Wow! These guys are flying the flag for old school customer service with solid product quality. Cannot recommend highly enough, they don't make companies like Printed Little Things anymore, brilliant."

We strive to make the very best products we can, so it's great to hear that you like our products so much. We look forward to making something for you again in the future.

Rated 5 out of 5 stars

Quality was here

Quality was here, no problem with my delivery and it arrived really fast especially for a custom item.

1 December 2023
Printed Little Things logo

Reply from Printed Little Things

Thank you so much for your Five-star review! "Quality was here, no problem with my delivery and it arrived really fast especially for a custom item.."

We strive to make the very best products we can, so it's great to hear that you like our products so much. We look forward to making something for you again in the future.

Rated 5 out of 5 stars

Great service

Great service, arrived quickly, good communications- love the printed face masks

27 November 2023
Printed Little Things logo

Reply from Printed Little Things

Thank you so much for your Five-Star review! "Great service, arrived quickly, good communications- love the printed face masks."

We strive to make the very best products we can, so it's great to hear that you like our products so much. We look forward to making something for you again in the future.

Rated 1 out of 5 stars
Printed Little Things logo

Reply from Printed Little Things

I am sorry that your order has not arrived with you yet. We have been in touch with you and advised that your order is with Royal Mail. Unfortunately, there is no tracking information available with 1st class post. We can do to influence an order once it is in the Royal Mail delivery network. I do hope that it turns up tomorrow in time for your event. If not, please do get in touch and we can arrange a full refund.

Rated 5 out of 5 stars

Fantastic

Very quick and thorough with my order, the customer service is fantastic. Received my goods and I am very happy with them . Thank you

21 November 2023
Unprompted review
Printed Little Things logo

Reply from Printed Little Things

Thank you so much for your Five-Star review! "Very quick and thorough with my order, the customer service is fantastic. Received my goods and I am very happy with them. Thank you"

We strive to make the very best products we can, so it's great to hear that you like our products so much. We look forward to making something for you again in the future.

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