Prime Prometics Reviews 3,058

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 1,914 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often highlighting their quality and how well they perform. Many people appreciate the user experience, finding the products easy to use and effective, especially for mature skin. Reviewers frequently mention the excellent customer service and the helpfulness of the team. However, some customers experienced issues with their orders, including items being lost or incorrect. A few other people also felt that certain products, like eyeliners, ran out quickly or had issues with application, such as breaking tips or dry mascara.

What people talk about most

Product

Customers consistently express satisfaction with the products, especially the mascara and color-changing... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the mascara for not clumping,... See more

Order

People report ambiguous experiences with order. Many customers praise the ease of ordering and quick... See more

User experience

Consumers find user experience to be positive. Many reviewers praise the ease of application for products... See more

Customer service

Reviewers highlight ambiguous aspects of customer service. Many customers praise the exceptional, amazing,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Love the products, for myself as a senior, now buying as a gift for my daughter who is in her 50’s as she loves them too. But know I have to careful as there may be an international fee depending on w... See more

Rated 4 out of 5 stars

I gave this product four stars because we are still getting to know each other. My eyelashes are short and one set grows sideways. I am trying to apply the mascara without it looking clumpy. Removing... See more

Rated 4 out of 5 stars

My blue, sensitive eyes love this mascara! I purchased the Smoky and Mulberry. The eyeliner not so much because the tip keeps breaking off, so I won't be buying it again. Received several emails w... See more

Rated 4 out of 5 stars

The customer service is great. I have needed to contact them a couple of times and they have been really helpful. They do keep running out of stock of one of my items, but I guess that’s good from th... See more


Company details

  1. Cosmetics Store

Written by the company

At Prime Prometics, we empower women over 50 to embrace their natural beauty and redefine aging on their own terms. Our pro-aging beauty solutions are designed specifically for mature women, using kind ingredients and formulas that nourish, protect, and elevate mature beauty. Through our products and community, we inspire confidence, celebrate individuality, and foster a movement that honors the beauty, wisdom, and strength that come with age.


Contact info

4.1

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
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2-star
1-star

Replied to 5% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Products actually do what they say

Products actually do what they say. My old eye liner used to smudge with my aging eyes…. Now my make up stays put and even my daughter commented on how good it was without knowing I’d switched brands

29 April 2026
Unprompted review
Rated 5 out of 5 stars

Flawless finish a true game changer

Great products, always do what they promise to do. The new airbrush primer is a true game changer. You only need a small amount and it leaves your skin looking like satin, flawless. You'll need less foundation or use alone and my make up looked like I just applied it when I put it on at 6am, taught all day, did an hour of boxing, went out to dinner with family and at 9pm still looked terrific.

27 April 2026
Unprompted review
Rated 5 out of 5 stars

Good coverage and blends easily with my hair colour

I had purchased the instant coverage hairline powder in the shade Brunette.
I am pleased with the way the product works. It offers decent coverage and doesn't alter the way the hair feels when you have the product in it.
The shade while not an exact match to my hair blended well.
It does not make the hair feel sticky or crunchy.
I did have this happen with other products I have tried.
The colour does transfer onto your hands when you touch your hair. So beautiful careful and wash your hands after you touch the parts you applied the colour to.
I have managed to extend colouring my roots for two weeks so far.
I would recommend this product.
It was simple to place my order and it arrived in a few days.

20 April 2026
Unprompted review
Rated 5 out of 5 stars

Scam or not??

I have seen and read many posts about color changing foundations being scams and I do think it seems impossible that they adapt to all skin tones however I must fall in that color that is perfect for matching as I can find no fault with the way this makes my skin look.
I will know better when my face gets darker over the summer.

2 March 2026
Unprompted review
Rated 5 out of 5 stars

Primelash is great

I started using Prime lash mascara about a year ago. As I have aged my lashes seemed stubby. And rather than lengthening, other mascaras were clumpy. I use an eyelash curler & other mascaras straightened my lashes. I love that Primelash lengths & fills out my lashes without being clumpy. It doesn’t flake but is easy to remove without breaking my lashes. I placed my last order before the smoky color came out. Disappointing 🥹

28 April 2026
Unprompted review
Rated 5 out of 5 stars

Dependable quality

I've tried a number of Prime Prometics products including the eyebrow gel tint, mascara, eyebrow and eyelash serums, and cc cream to name a few, and they have definitely delivered with regard to quality! My only (small) complaint is that the shipping is a bit slow, and the prices are on the higher side, but there are bundled sets and occasional sales which make it more affordable.

28 April 2026
Unprompted review
Rated 5 out of 5 stars

Longest lashes ever!

The lash serum and mascara are incredible! I am 57 and my lashes have never been thicker, longer or darker! People think I have falsies! All orders arrive quickly also.

28 April 2026
Unprompted review
Rated 4 out of 5 stars

Best I’ve tried

I gave this product four stars because we are still getting to know each other. My eyelashes are short and one set grows sideways. I am trying to apply the mascara without it looking clumpy. Removing it is also a learning process. I find picking it off after wetting my eyes works best, but it is work. I still recommend this, however, best for aging aging eyes over other used products! Will buy more.

5 January 2026
Unprompted review
Rated 5 out of 5 stars

I've tried a few of these products and…

I've tried a few of these products and I love the primer and the base make up. The primer makes my face feel so smooth and the base really covers my dark spots which is exactly what I had been looking for. It is not heavy nor does it cake up. Great products!

24 April 2026
Unprompted review
Rated 5 out of 5 stars

Just Prime Perfect!

The first products I tried were the mascara and liner in black. I had tried other national brands purported to be made for mature women but was not satisfied as I was left looking like the aging prostitute from "1984". I just love that the mascara made my lashes a "mile long" and I could smudge the liner to give the line a softer look. Of course, I had to try other colours and the eye shadows, too. As I really need foundation because my skin is white (as in void of all colour) I tried your colour-changing foundation to match my black-eyed albino colouring. Loved the look so much I tried the colour stick to give my cheeks a delicate tint. I also tried the ash brown brow pencil which is a perfect colour match for my almost non-existent brows (they fell out due to malnutrition) with a touch of your brow gel to get a nice frame for my eyes. I love your lip gloss but really wish you sold your lip oil in Canada. Lip stick makes me look like a vampire! I love your skin care: the face wash, Miracle Cream and eye cream. I just tried your new Primer and fell totally in love with it, too.

28 April 2026
Unprompted review
Rated 4 out of 5 stars

Love these products

Love the products, for myself as a senior, now buying as a gift for my daughter who is in her 50’s as she loves them too. But know I have to careful as there may be an international fee depending on which payment I use and then another payment for shipping. Have to stay in my budget!

8 April 2026
Unprompted review
Rated 5 out of 5 stars

Repeat customer

Repeat customer for roughly one year.Almost 80 years young and live these products. Foundation gives me a “youthful “ glow if you can believe that..love it! Eyeliner is easy to apply with my old eyes,doesn’t run in the creases,smudge or smear. Mascara is easy to apply, great applicator, picks up fine lashes.Brighteners are a delight, again ready application, Removal is simple with pad and remover water, then rinse with warm tap water.Customer service is phenomenal, fast , courteous, competent. Overall has been a delightful experience using this product.

27 April 2026
Unprompted review
Rated 5 out of 5 stars

Fabulous makeup. Awesome primer.

I absolutely love prime prometics and have bought many fabulous items. I recently bought the primer and I am thrilled with it. It makes my makeup look fantastic.

28 April 2026
Unprompted review
Rated 5 out of 5 stars

Great products

Great products. Love the mascara, eyebrow pencil and face makeup. Fast delivery. Highly recommend

27 April 2026
Unprompted review
Rated 5 out of 5 stars

Mascara

Yes, I love my burgundy mascara! It stays on and makes my lashes look longer!! I would like some black!!

27 April 2026
Unprompted review
Rated 5 out of 5 stars

Love these products!

This is the best mascara I have used in a very long time. I also love the color changing foundation. It is exactly what mature skin needs. I mix it with my favorite moisturizer and it goes on flawlessly!

6 March 2026
Unprompted review

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