Prime Scents 

Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

I have no problem with the product that's excellent, but whenever I want to order larger bottles you're always out of stock. I did send an email recently to which I never got a reply so I don't think... See more

Rated 5 out of 5 stars

Fast delivery . The oil is beautiful , scent amazing and lasts for ages . I have been buying these for 3 years and can honestly say I have never been disappointed

Rated 5 out of 5 stars

I'm not familiar with the scents these are based on, but these little bottles are jam packed with gorgeous scents that last for hours, incredibly good value for money. Well packaged for posting, and... See more

Company replied

Rated 5 out of 5 stars

I can't tell if they are similar to the 'original' fragrances as I've never used those, but all I tried so far smells amazing! What I can tell, their fragrance do last all day and even me can smell... See more

Company replied

Company details

  1. Perfume Store
  2. also in
  3. Cosmetics and Perfumes Supplier

Written by the company

High quality alcohol free designer perfume oils & sprays for men and women. Similar to the most popular high street brands, but at an affordable price. FREE DELIVERY on orders over £30!


Contact info

All reviews

(249)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Do not purchase, not as described, misleading

Not impressed with the perfume oils, they don't last very long, the smell goes after around 30 mins and multiple rolls have to be put on. Isn’t long lasting as it states on the description. Not as described, misleading. Emailed them, initial reply was given but the issue wasn’t resolved. Emailed multiple times asking for a partial refund and for the issues to be resolved but no reply was given. Very disappointed, this is unprofessional and very bad customer service. Don’t purchase, avoid don’t let them the good reviews fool you. Waste of money.

23 May 2022
Unprompted review
Prime Scents logo

Reply from Prime Scents

Hi Ibby,

We are sorry to hear this, we can provide you with a guideline of body spots to apply them so they last longer. Typically, people do apply to hot spots which can make them evaporate very quickly, but we do suggest applying to colder spots too.

As we have discussed on emails and as stated on our website before ordering, we do not accept refunds for the product smell being disliked. We operate with hygiene issues in mind and cannot re-send out oils which people have rolled on their skin.

We operate with the same standards other beauty retailers do and we do also suggest ordering one product in your first order to get a feel for the products.

We have multiple good reviews for the reason that our products seem to work with the majority of our customers, we cannot promise everyone will like our scents.

We hope you appreciated our rapid fulfilment and delivery and delivering your products faster than most other perfume retailers.

You are always welcome to try other scents.

Rated 5 out of 5 stars

Fantastic product.

I have bought a few of the tom ford perfume oils for myself and husband and we absolutely love them. Ordered 2 beginning of May and when they arrived 1 had leaked out in the envelope. Emailed customer service who responded within the hour. Will definitely continue to use these oils and company. A+++++++

10 May 2022
Unprompted review
Prime Scents logo

Reply from Prime Scents

Thanks Michele, loving the extra +

Rated 5 out of 5 stars

Amazing long lasting scents

For a fraction of the price. Delivered so quickly. Ordered from multiple times absolutely amazing every time.

18 April 2022
Prime Scents logo

Reply from Prime Scents

Cheers Beth

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look