Prettylittlecosmetics Reviews 239

This company will take ur money, never send ur products and never refund you, if your going to gamble ordering, do it through Paypal so u can get a refund through them, absolute crooks. Also changed their name cos their other reviews were SO bad, look up Z’s cosmetics you’ll see all the same stuff aswell as the owner arguing with the reviewers in the comments, hardly professional, a bunch of random people you have never met have no reason to lie and say your company is terrible because it is. Absolute TRASH

I ordered a pressed glitter pigment for my 20th birthday party which is coming up and i couldn’t be happier! I had the shade “pretty little doll” and it’s perfect. The customer service was absolutely amazing and so helpful when i asked for tracking info. Couldn’t recommend this business enough! thank you again for your help🥰I’ll definitely be ordering again

Ordered on 15th December and never received it. Emailed for updates and received no response. On seeing reviews here I realised this is obviously a scam. Contacted my bank to raise a dispute and had a refund the next day. Everyone needs to do this as they clearly count on people not bothering for small amounts.

I order on the 11th January this year with no items delivered email them with no communication tryed to call them no answer so trying to get my money back buy reported to my bank see what happens

Please do not order from this company, ordered beginning of December not heard anything from them or received anything from them, I have messaged them several times asking for an update and then asking for my money back. Joke of a company.

Ordered back in November and still have yet to receive my package. When I track my order it says it has been recieved. Lies lies lies, I had ordered them for a party I'm going to & now I have none 😞 my tracking number is PLC1849. I've sent messages on tiktok, insta, email & no reply. So unfortunately seems I've been scammed 😔

Ordered 26th November. 1 1/2 months later and received nothing. No response to emails, Facebook messenger and WhatsApp.

Save your money, do not order this company are scammers

I have placed an order on November 18 2025. I received immediately a confirmation via email. After that no updates. I have tried to contact them but no response until December 5, I got an email with the message that the order had been send. Since then no contact and no package. I have tried to email send a message via Instagram, chat on the website, and also the track and trace via Shop does not have any result. I respect the fact that it has to be send abroad and that during holiday season the post can take longer. But 2 months waiting for a package is really crazy! Very bad experience I have to say. I would like to get my order or my money back.

This is the second time I've bought eyeshadows, and not only did they never arrive, but I never received the tracking number, and if you try to write to them on WhatsApp, they don't respond

UPDATE: emailed twice and am still pending a reply. Your response below means nothing until this is resolved. I want my money back.

I placed my order November 26th as Christmas gifts for my friends and family thinking a month was plenty of time to recurve my package but apparently I was wrong. I’ve been messaging and emailing for weeks with no response on my tracking number. Order PLC1819 this is embarrassing as a company. I ordered other things from different companies and received them already. Very disappointing it’s now Christmas Eve and my friends gifts aren’t here.

Warning: Scam experience

I placed an order on this website and never received a tracking number, even though I asked for it. When I first left a negative review, they emailed me accusing me of being “fraud” and claimed that I was the one scamming a “small business.” They insisted my order was on the way, but still refused to provide any real shipping information.

They kept sending me misleading emails saying my parcel was “on the road,” but again, no tracking number, no proof of shipment, and no actual updates. I removed my review temporarily to give them a chance to send the tracking number — but they never did.

Instead of proper customer service, they sent aggressive and unprofessional messages blaming me for their own lack of transparency.

At this point, I strongly believe this website is a scam. I still have no tracking number, no order, and no honest communication from them. I’m sharing this so other customers don’t go through the same experience.

in their answer below ONLY LIES because they are trying to cover up their fraud. If you weren't fraudsters we wouldn't all be saying the same things. the world is not stupid calm down.

I absolutely love Pretty Little Cosmetics! Their glitter eye shadows are stunning and long-lasting, adding the perfect sparkle to any look. The body glow gives such a beautiful, radiant finish that makes my skin look healthy and glowing. Their lip oils are super nourishing and keep my lips soft all day. And the brow soap is amazing for keeping my brows perfectly in place without feeling stiff. Overall, their products are high quality, easy to use, and make me feel fabulous every time. Highly recommend!

No order arrived, no customer service no response. Avoid as Scam

⚠️ ZERO STARS - COMPLETE SCAM ⚠️
Order Date: September 24, 2024
Status: Over 1 month later - NO product, NO communication, NO refund
What Happened:
I placed an order on September 24th and they were lightning-fast to take my money. However, over a month later, I still have not received my order OR any communication about its status.
My Attempts to Contact Them:
✗ Instagram DM - No response
✗ WhatsApp - No response
✗ Website chat bubble - No response
✗ Email request form on website - No response
ZERO replies through ANY channel. They have completely ghosted me while keeping my money.
Actions I've Taken:

Filed a dispute with my bank
Reported their Instagram as a scam
Reported their TikTok as a scam
Warning others on their social media posts

My Advice: DO NOT ORDER FROM THIS COMPANY. They will take your money and disappear. There are countless other reviews saying the exact same thing. Save yourself the frustration, financial loss, and hassle of disputing charges.
This is not a legitimate business—it's a scam operation designed to steal your money. You have been warned.

AVOID - AVOID - AVOID
My purchase date was 14 July 25 + I paid shipping of 4 pound for express delivery. Its been 2 months and I am still waiting to receive my parcel from them.
AVOID - AVOID - AVOID
I did sent them couple of messages to no avail. Also, tracking number is fake cos its is impossible to track it.
AVOID - AVOID - AVOID
I would appreciate refund guys, pls.

Despite the reviews, I wanted to give this company a chance, but it seems like I had been scammed; after roughly a month of it not having been even shipped, I emailed them, but they stopped responding after I sent them my order number (PLC1628), and no response to the email I sent afterwards.

I ordered some stuff back in May and still no response nor any signs that it'll ever ship... It's such a shame, because their glitters looked so gorgeous. I hope someday they'll make it up to me, because I'm so heartbroken that I've been scammed. :( But as of now, I, in my conscious, have to say this company may not have good intentions...

I have been waiting for my order for a month now. I have written 4 emails. Several messages. There is no tracking number. Nobody answers. PLC1668
And now i see. This is Scam. DONT ORDER THERE! Thank you for nothing!

SCAM!!! Placed an order over a year ago and never received it. Have proof of over 50 emails and Instagram messages sent as well as many many comments on their instagrams posts until I was blocked from commenting. DO NOT SPEND YOUR HARD EARNED MONEY WITH THIS COMPANY AS YOU WILL NOT RECIVE IT

Absolute scam! Never got my product. Not a single update about if it shipped. Messaged them SO many times with no response and no other way to contact. DO NOT PURCHASE!

If I could give this site 0 I would, ordered 3 palettes back before Christmas and I haven't received anything. After several unanswered emails and unresponsive DMS. I've given up.