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Posh Pawn Reviews 

790
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 194 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently highlight the welcoming atmosphere and state that the team handles valuable possessions with great care and professionalism. Visitors note that staff members are extremely knowledgeable, polite, and thorough when explaining valuations and various available options. Reviewers describe the overall purchasing and selling processes as remarkably fast, smooth, and entirely stress-free from start to finish. Though some customers were dissatisfied with the low payouts and disappointing valuations offered for their precious luxury items. A few people also felt dismissed by staff or experienced a lack of professionalism during their store visits.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, describing team members as exceptionally kind, knowledgeable,... See more

Service

People report high satisfaction with the service, praising the staff for being exceptionally friendly,... See more

Price

Customers consistently note positive experiences with price, highlighting competitive offers and fair... See more

User experience

Users describe positive interactions with user experience, reporting that everything is hassle-free and... See more

Product

Customers had positive experiences with product, noting that items matched descriptions and photos perfectly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Kara was courteous, knowledgeable and helpful. She helped me through each stage . Maybe I could have had a marginally higher offer, but I was saved from taking photos, packaging and sending items off... See more

Company replied

Rated 5 out of 5 stars

I have never experienced selling through a pawn shop and was rather tentative at the beginning. I needn't have worried. Kathy (and later one of her colleagues) is clearly very experienced. She managed... See more

Company replied

Rated 5 out of 5 stars

I recently took my Rolex to Posh Pawn to have it resized, and I couldn’t be happier with the service. The staff were professional, knowledgeable, and handled my watch with great care. The resizing was... See more

Company replied

Rated 5 out of 5 stars

My Posh Pawn visit for the second time was dealing with Deanna. She was very nice, polite and helped me pawn a few items. I enjoy going to the Hatton Garden shop. All those shops with beautiful je... See more

Company replied


Company details

  1. Pawn Shop
  2. Car Finance and Loan Company
  3. Jeweler
  4. Jewelry Store
  5. Loan Agency
  6. Watch Store

About Posh Pawn

Written by the company

Prestige Pawnbrokers, widely recognised as Posh Pawn, is one of the UK’s best-known names in luxury pawnbroking and asset-based lending.

Founded in 2008 by James Constantinou, we have built a strong reputation for offering discreet, professional financial services to clients looking to unlock value from their personal assets. Known to many as the stars of Channel 4’s hit television series Posh Pawn, we specialise in providing loans against luxury and high-value assets, helping customers access funds quickly without the need to sell items they may wish to keep.

Our experienced team works with a wide range of valuables, including jewellery, gold, diamonds, luxury watches, designer handbags, fine art, antiques, classic and luxury cars, and other luxury assets. Every valuation is handled carefully and confidentially, with a focus on fairness, speed, and professionalism.

What makes Prestige Pawnbrokers different is our understanding that every customer’s situation is unique. Whether someone needs short-term funding for a business opportunity, extra liquidity during a transitional period, or a fast and secure alternative to traditional borrowing, we aim to provide a straightforward and dignified solution. Pawnbroking offers a flexible way to borrow against assets you already own, and our team is here to guide customers through the process clearly and respectfully from start to finish.

Alongside our lending services, Prestige Pawnbrokers is also known for its expertise in pre-owned luxury goods through Shop Prestige , helping customers buy, sell, and value exceptional pieces across multiple categories.

Buy, sell, loan today with Posh Pawn.


Contact info

Get an Instant Cash offer Today!

We provide a free valuation to sell / loan against your luxury goods.

4.8

Excellent

TrustScore 5 out of 5

790 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(790)

189 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I was looked after by a very nice young…

I was looked after by a very nice young lady called Shona who was very friendly and professional. I have terminal cancer and she made me feel very uncomfortable. I would recommend you to anyone who asked.
Jason teal

7 May 2026
Unprompted review
Posh Pawn logo

Reply from Posh Pawn

Hi Jason,

Thank you for taking the time to share this. Shona will really appreciate your kind words.

We’re glad you felt comfortable and well supported during your visit, it means a lot to us.

Wishing you all the very best, and thank you again for the recommendation.

Prestige Pawnbrokers

Rated 5 out of 5 stars

I found them on the Internet

I found them on the Internet, sent a message and in less than 2 minutes I got a call from them, the Richmond branch. I spoke with a lady who took me the whole process of who they are and what they do, what they take and don't take. I went to the shop on the same day. I was attended to promptly . The staff were friendly, efficient and yet official too. A real balance to work ethics . I was impressed as they put a smile on my face with the price offered for the item I took there .

9 May 2026
Unprompted review
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Reply from Posh Pawn

Thank you for taking the time to leave such a lovely review.

We’re delighted to hear that our Richmond team responded so quickly and made the process clear from the start. It’s great to know you felt welcomed, attended to promptly and pleased with the offer made.

We really appreciate your kind words and look forward to welcoming you back again in the future.

Rated 5 out of 5 stars

Sell my gold

I called in to sell some old gold jewellery, and the service was excellent, quick and efficient from start to finish.
Very pleased.

30 April 2026
Unprompted review
Posh Pawn logo

Reply from Posh Pawn

Thank you for your kind review. We're glad to hear you found the process quick, efficient, and straightforward from start to finish. It’s great to know you were pleased with the service, and we look forward to helping you again in the future.

Rated 5 out of 5 stars

First visit here

First visit here, all very easy ,well explained and friendly.

24 April 2026
Unprompted review
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Reply from Posh Pawn

Thank you for your review - we’re so pleased your first visit was a positive one.

It’s great to hear everything was clearly explained and that you found the team friendly and easy to deal with. We really appreciate you taking the time to share your experience and hope to see you again soon.

Rated 5 out of 5 stars

Professional and efficient service

I had a really positive experience with Prestige Manchester. Jackie was the person who helped me, and she was friendly, professional, and efficient throughout the whole process. The service was fair, quick, and hassle-free, which made everything very easy. I was really pleased with how smoothly everything was handled and would definitely use them again in the future. Highly recommended.

23 April 2026
Unprompted review
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Reply from Posh Pawn

Thank you for your kind review - we’re delighted to hear you had such a positive experience with our Manchester store!

We’ll be sure to pass your feedback on to Jackie, who will be thrilled to know her friendly and professional service made the process smooth and hassle-free for you.

We really appreciate your recommendation and look forward to welcoming you back again in the future.

Rated 5 out of 5 stars

Great experience with Prestige Pawnbrokers

The team at Prestige Pawnbrokers are so helpful and friendly. I have used them several times and each time the evaluation service has been very reasonable with a prompt and efficient payment system. I would highly recommend them.

22 April 2026
Unprompted review
Posh Pawn logo

Reply from Posh Pawn

Thank you for your continued trust in Prestige Pawnbrokers.

We’re delighted to hear that you’ve had consistently positive experiences with our team, and that our valuations and payment process have met your expectations each time. Your recommendation means a lot, and we look forward to assisting you again in the future.

Rated 5 out of 5 stars

Excellent service

Excellent service!
Sharon was so helpful, and made my selling experience so straight forward.
Would highly recommend!
Thank you so much!

15 April 2026
Unprompted review
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Reply from Posh Pawn

Hi Katherine 😊

Really appreciate you taking the time to leave this. Sharon will be so pleased to hear it!!

Thanks again for the recommendation.

Prestige Pawnbrokers

Rated 5 out of 5 stars

Wonderful helpful staff in the…

Wonderful helpful staff in the Manchester store
Quick and easy process

14 April 2026
Unprompted review
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Reply from Posh Pawn

Hi Amanda 😊
Thanks so much for your kind words. Great to hear everything felt quick and easy.

We’d love to see you again soon!

Prestige Pawnbrokers

Rated 4 out of 5 stars

This company is fair

This company is fair but I wouod say a huge difference in who serves you

My first contact a few weeks ago I did not find the staff very helpful or knowledgeable

Today I spoke to a very nice lady who was very helpful and we made a deal

I would say they are a fair company with offers on the low side for bags
I cannot comment on anything else they buy as it’s my first dealings with them

14 April 2026
Unprompted review
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Reply from Posh Pawn

Hi Julie,

Thank you for your honest feedback. We really appreciate you sharing your experience.

We’re glad your recent visit went better and that we were able to reach a deal with you. We take consistency seriously, so your comments are helpful, and we'll share them with the team.

We hope to have the chance to assist you again in the future.

Prestige Pawnbrokers

Rated 5 out of 5 stars

Very smooth and professional

Very smooth and professional, Theo was helpful and the communication was the top. I had a very expensive items and I trusted him to leave them with him so he can get a full price. Business transaction was very easy. Thank you. Nabil

13 April 2026
Unprompted review
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Reply from Posh Pawn

Hi Nabil,

Thank you for your review 😊 Theo will really appreciate this!

Great to hear you’re happy with how everything was handled. We hope to see you again soon.

Prestige Pawnbrokers

Rated 5 out of 5 stars

Lovely staff

Lovely staff, treated me with respect and privacy. Easy to deal with, speedy estimation of goods and after agreement, an equally quick settlement.

11 April 2026
Unprompted review
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Reply from Posh Pawn

Hi,

We really appreciate you taking the time to leave this. Pleased to hear everything was straightforward and handled with care 😊

Prestige Pawnbrokers

Rated 5 out of 5 stars

I had a small amount of gold that was…

I had a small amount of gold that was no longer needed so I visited posh porn guildford I found the lady i was dealing with very professional and was surprised of what was offered i will vist again and would recommend you vist this shop before going elsewhere

11 April 2026
Unprompted review
Posh Pawn logo

Reply from Posh Pawn

Hi Keith,

We're really pleased we could help and that you were happy with the offer😊

We appreciate the recommendation and look forward to seeing you again.

Prestige Pawnbrokers

Rated 5 out of 5 stars

fast efficient and fair service

fast efficient and fair service, good communication and fully documented selling process. would highly recommend

10 April 2026
Unprompted review
Posh Pawn logo

Reply from Posh Pawn

Thank you for taking the time to leave this. Great to hear everything went smoothly!

We really appreciate the recommendation and hope to see you again soon.

Prestige Pawnbrokers

Rated 4 out of 5 stars

Maria at Hatton Gardens

Maria at Hatton Gardens could not have been more empathetic about my experience of purchasing a beautiful 'moi et toi' ring from the Gracechurch store.
She was professional, efficient and over delivered on service and timescale. Thank you, this purchase means so much to me.

19 February 2026
Unprompted review
Posh Pawn logo

Reply from Posh Pawn

Hi Karen

Thank you for sharing this. Maria will really appreciate your kind words!

Hope to see you again soon.

Prestige Pawnbrokers

Rated 5 out of 5 stars

Very friendly very efficient

Very friendly very efficient. Good explanation of the process.

4 April 2026
Unprompted review
Posh Pawn logo

Reply from Posh Pawn

Hi David,

Really appreciate you taking the time to leave this. Glad everything felt smooth and easy from start to finish. That’s exactly what we aim for 😊

All the best,


Prestige Pawnbrokers

Rated 5 out of 5 stars

Great experience

I had a great experience picking up a Cartier watch in the Chelsea branch. Brilliant customer service and product exactly as advertised - very happy.

4 April 2026
Unprompted review
Posh Pawn logo

Reply from Posh Pawn

Hi Phineas,

Thanks for the kind words. It’s lovely to hear you had a good experience in Chelsea, and a great choice with the Cartier!

Hope to see you again soon!

Prestige Pawnbrokers

Rated 5 out of 5 stars

Professional team

I bought a bag from the Chelsea store. Sharon and her team were very professional, knowledgeable, and patient (I couldn’t decide which bag I wanted!). They made this a wonderful experience

2 April 2026
Unprompted review
Posh Pawn logo

Reply from Posh Pawn

Thanks so much for this 😊 Sharon and the team will really appreciate it!

Enjoy the bag and hope to see you again 👜

Prestige Pawnbrokers

Rated 5 out of 5 stars

I went to the shop today to sell a coin…

I went to the shop today to sell a coin we had the young lady was very helpful and she gave me a good price

1 April 2026
Unprompted review
Posh Pawn logo

Reply from Posh Pawn

Hi Derek,

Thanks for coming in 😊 Really glad we could help and that you were happy with the price.

You’re welcome back anytime.

Prestige Pawnbrokers

Rated 5 out of 5 stars

Great swift service

Great swift service, from Vilma, Amy and Sharma, as the Loughton, Essex branch.
Very transparent and made me feel at ease with an item which I had strong sentimental attachment to,
Also returning to collect was very quick and stressfree.
Highly recommend

30 March 2026
Unprompted review
Posh Pawn logo

Reply from Posh Pawn

Hi Omar

Thanks for the great feedback.

We know how important those items can be, so it’s good to hear you felt comfortable throughout😊

We’d be happy to help again anytime.

Prestige Pawnbrokers

Rated 5 out of 5 stars

The staff are very easy to talk to and…

The staff are very easy to talk to and very knowledgeable about the items i bought in, never felt rushed or not listened to, All completed within the day, very fair with prices and will explain the whole process to you, very satisfied and would recommend. Thank you

26 March 2026
Unprompted review
Posh Pawn logo

Reply from Posh Pawn

Hi Martyn,

Thanks for taking the time to leave this. Really pleased you felt comfortable and well looked after.

Great to hear everything was sorted on the same day too!!

Prestige Pawnbrokers

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