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Posh Pawn Reviews 

790
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 194 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently highlight the welcoming atmosphere and state that the team handles valuable possessions with great care and professionalism. Visitors note that staff members are extremely knowledgeable, polite, and thorough when explaining valuations and various available options. Reviewers describe the overall purchasing and selling processes as remarkably fast, smooth, and entirely stress-free from start to finish. Though some customers were dissatisfied with the low payouts and disappointing valuations offered for their precious luxury items. A few people also felt dismissed by staff or experienced a lack of professionalism during their store visits.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, describing team members as exceptionally kind, knowledgeable,... See more

Service

People report high satisfaction with the service, praising the staff for being exceptionally friendly,... See more

Price

Customers consistently note positive experiences with price, highlighting competitive offers and fair... See more

User experience

Users describe positive interactions with user experience, reporting that everything is hassle-free and... See more

Product

Customers had positive experiences with product, noting that items matched descriptions and photos perfectly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Kara was courteous, knowledgeable and helpful. She helped me through each stage . Maybe I could have had a marginally higher offer, but I was saved from taking photos, packaging and sending items off... See more

Company replied

Rated 5 out of 5 stars

I have never experienced selling through a pawn shop and was rather tentative at the beginning. I needn't have worried. Kathy (and later one of her colleagues) is clearly very experienced. She managed... See more

Company replied

Rated 5 out of 5 stars

I recently took my Rolex to Posh Pawn to have it resized, and I couldn’t be happier with the service. The staff were professional, knowledgeable, and handled my watch with great care. The resizing was... See more

Company replied

Rated 5 out of 5 stars

My Posh Pawn visit for the second time was dealing with Deanna. She was very nice, polite and helped me pawn a few items. I enjoy going to the Hatton Garden shop. All those shops with beautiful je... See more

Company replied


Company details

  1. Pawn Shop
  2. Car Finance and Loan Company
  3. Jeweler
  4. Jewelry Store
  5. Loan Agency
  6. Watch Store

About Posh Pawn

Written by the company

Prestige Pawnbrokers, widely recognised as Posh Pawn, is one of the UK’s best-known names in luxury pawnbroking and asset-based lending.

Founded in 2008 by James Constantinou, we have built a strong reputation for offering discreet, professional financial services to clients looking to unlock value from their personal assets. Known to many as the stars of Channel 4’s hit television series Posh Pawn, we specialise in providing loans against luxury and high-value assets, helping customers access funds quickly without the need to sell items they may wish to keep.

Our experienced team works with a wide range of valuables, including jewellery, gold, diamonds, luxury watches, designer handbags, fine art, antiques, classic and luxury cars, and other luxury assets. Every valuation is handled carefully and confidentially, with a focus on fairness, speed, and professionalism.

What makes Prestige Pawnbrokers different is our understanding that every customer’s situation is unique. Whether someone needs short-term funding for a business opportunity, extra liquidity during a transitional period, or a fast and secure alternative to traditional borrowing, we aim to provide a straightforward and dignified solution. Pawnbroking offers a flexible way to borrow against assets you already own, and our team is here to guide customers through the process clearly and respectfully from start to finish.

Alongside our lending services, Prestige Pawnbrokers is also known for its expertise in pre-owned luxury goods through Shop Prestige , helping customers buy, sell, and value exceptional pieces across multiple categories.

Buy, sell, loan today with Posh Pawn.


Contact info

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We provide a free valuation to sell / loan against your luxury goods.

4.8

Excellent

TrustScore 5 out of 5

790 reviews

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Replied to 100% of negative reviews

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4.8

All reviews

(790)

189 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very professional - recommended

Very professional, courteous and fair pricing. Gave advice that didn’t advance their own interests but rather was the best advice for me. Very impressed.

12 June 2026
Unprompted review
Posh Pawn logo

Reply from Posh Pawn

Hi Neil,

Thank you for sharing this. We always aim to give helpful and, most importantly, honest advice, so we’re glad you were happy with your experience.

Thanks again,

Prestige Pawnbrokers

Rated 5 out of 5 stars

I recently took my Rolex to Posh Pawn…

I recently took my Rolex to Posh Pawn to have it resized, and I couldn’t be happier with the service. The staff were professional, knowledgeable, and handled my watch with great care. The resizing was done quickly and accurately, and the fit is now perfect. They took the time to make sure I was completely satisfied before I left. It’s not always easy to trust someone with a valuable watch, but they made the whole experience comfortable and stress-free. Highly recommend!!

10 June 2026
Unprompted review
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Reply from Posh Pawn

Hi Nancy,

Thanks for trusting us with your Rolex. We’re so pleased to hear the fit came out just right and that everything was handled with care 😊

Prestige Pawnbrokers

Rated 5 out of 5 stars

Wonderful experience and service

Wonderful experience and service. All dealt within 48 hours from enquiry, visit to the Richmond branch and sale confirmed. Thank you for a smooth transaction.

2 June 2026
Posh Pawn logo

Reply from Posh Pawn

Hi Wildberks,

Thanks for your review. We always aim to keep things quick and efficient, so it’s great to hear the Richmond team delivered that for you!

You’re always welcome back!

Prestige Pawnbrokers

Rated 5 out of 5 stars

Thanks to Sharon and all the team for…

Thanks to Sharon and all the team for helping me achieve another success 👌

You all have been great. Thank you.

Matteo

9 June 2026
Unprompted review
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Reply from Posh Pawn

Hi Matteo,

Always good to hear from you. We really appreciate you coming back to us, and we're glad we could help again.

Prestige Pawnbrokers

Rated 5 out of 5 stars

Excellent service

Excellent service, actually took my diamond bracelet to Mays Pawnbrokers and they said it was fake, took it to prestige, confirmed it was real with an XRF X-ray and payment into my bank in 3 hours, more than pleased with their customer service.

9 June 2026
Unprompted review
Posh Pawn logo

Reply from Posh Pawn

Hi Sheamus,

Unfortunately, situations like that happen all too often, so we’re really glad you came to us for a second opinion.

Good to know everything was confirmed and sorted quickly for you.

Prestige Pawnbrokers

Rated 5 out of 5 stars

Visted Loughton today

Visted Loughton today, Charlotte was very helpful and the process was quite quick managed to sort out my problem it was nice to have a friendly face.

9 June 2026
Unprompted review
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Reply from Posh Pawn

Hi Sara,

Nice to hear your visit went well. Charlotte will be happy to know she could help.

Glad it all came together quickly for you.

Prestige Pawnbrokers

Rated 5 out of 5 stars

Fantastic.

4 June 2026
Unprompted review
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Reply from Posh Pawn

Thank you for the five-star review!! We really appreciate it.

Prestige Pawnbrokers

Rated 5 out of 5 stars

Had the most fantastic experience with…

Had the most fantastic experience with Deanna and her colleagues; very professional, efficient and above all an absolute pleasure to speak to. Bag authentication was completed very fast - on the same day, so cannot recommend this place enough - I went there relatively last minute and had the most outstanding experience and outcome. Would definitely recommend to anyone and come back in the future. Thank you!

4 June 2026
Unprompted review
Posh Pawn logo

Reply from Posh Pawn

Hi Angelina,

This is lovely to read, thank you. Deanna and the team will be so pleased to hear this 😊

Great to know everything was handled quickly for you, especially at short notice. We really appreciate the recommendation.

Prestige Pawnbrokers

Rated 5 out of 5 stars

First visit to a Pawn Brokers

First visit to a Pawn Brokers - Selling and then Pawning
The two staff were exceptional and explained everything I needed to know. I was made to feel extremely comfortable and valued.
I was really happy with both offers.
I have and will recommend you to my friends.
If needed I will definitely return.
Thanks
Nick

9 April 2026
Unprompted review
Posh Pawn logo

Reply from Posh Pawn

Hi Nick,

Thanks for sharing this. Really glad your first visit felt comfortable and that everything was clearly explained.

Great to hear you were happy with the offers, and we really appreciate the recommendation.

Prestige Pawnbrokers

Rated 5 out of 5 stars

Excellent Service

I have never experienced selling through a pawn shop and was rather tentative at the beginning. I needn't have worried. Kathy (and later one of her colleagues) is clearly very experienced. She managed the whole process, and the sale, keeping me updated throughout. She kindly, clearly and compassionately communicated with me at every stage of the journey. It's quite an emotional process parting with precious items and memories. Kathy made it feel as smooth and easy as possible. I also learned interesting things along the way. I can thoroughly recommend Posh Pawn in Richmond.

22 May 2026
Unprompted review
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Reply from Posh Pawn

Hi Mina,

Thank you for taking the time to share this. We really understand how personal these moments can be, and it’s lovely to hear that Kathy made the process feel more comfortable.

She’ll be so pleased to read this. We truly appreciate the recommendation!

Prestige Pawnbrokers

Rated 5 out of 5 stars

What a good experience visiting Posh…

What a good experience visiting Posh Pawn
Very friendly and Mark the Jeweller was so knowledgable and caring and kind
Would highly recommend

26 May 2026
Unprompted review
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Reply from Posh Pawn

Hi Maggie,

Really nice to hear this, thank you. Mark will be glad to know he made such a good impression 😊

We hope to see you again soon.

Prestige Pawnbrokers

Rated 5 out of 5 stars

Thank you for your kind service

Thank you for the excellent service, everything was perfect.

21 May 2026
Unprompted review
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Reply from Posh Pawn

Hi Subhia,

We're delighted to hear that everything was perfect for you 😊

We hope to see you again soon.

Prestige Pawnbrokers

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Lovely friendly staff and a very professional service. I would recommend them to everyone xx

19 May 2026
Unprompted review
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Reply from Posh Pawn

Hi Paula,

Such a lovely review, thank you. Great to hear you felt welcomed and well looked after 😊

Prestige Pawnbrokers

Rated 5 out of 5 stars

I had the best experience here…

I had the best experience here specifically with Deanna, she took great care of me and the turnaround time is amazing. Thank you again i’ll definitely be back!

18 May 2026
Unprompted review
Posh Pawn logo

Reply from Posh Pawn

Hi Danni,

So pleased you had a great experience. Deanna will be really happy to see this.

Glad everything was turned around quickly, and we’ll be here when you’re ready to come back 😊

Prestige Pawnbrokers

Rated 5 out of 5 stars

Great service

I was made to feel comfortable and able to decided when I had all the facts whether I wanted to sell my old gold jewellery. Great service from Adeel, thank you!

15 May 2026
Unprompted review
Posh Pawn logo

Reply from Posh Pawn

Hi,

We're really pleased you felt comfortable throughout. That’s so important to us!

Adeel will be glad to hear your feedback. Thanks again for choosing us.

Prestige Pawnbrokers

Rated 5 out of 5 stars

Great experience

I had a great experience with this pawnshop when selling my jewelries. The whole process was fast and easy, and Shapthika who assisted me was very friendly and professional. They also offered me a very good price, which I really appreciated. Highly recommended if you’re looking for honest service and fair value!

13 May 2026
Unprompted review
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Reply from Posh Pawn

Hi Cielo,

Thanks so much for the recommendation and kind words. Shapthika will really appreciate this 😊

Glad everything felt quick and straightforward, and that you were happy with the offer.

We hope to see you again soon.

Prestige Pawnbrokers

Rated 5 out of 5 stars

Great visit

Staff were very friendly was a great visit will definitely go back

12 May 2026
Unprompted review
Posh Pawn logo

Reply from Posh Pawn

Hi Laura,

Thanks for your kind words. So pleased you had a nice visit!

We look forward to seeing you again soon.

Prestige Pawnbrokers

Rated 5 out of 5 stars

★★★★★

★★★★★

I had some unwanted gold jewellery lying around and decided to take it into the shop. The team treated me really well from the moment I arrived — they were friendly, professional, and extremely helpful throughout the whole process. They explained everything clearly, gave my jewellery a proper assessment, and offered me a great deal that I was very happy with. Payment was made quickly and smoothly, which made the experience even better. It’s hard to find honest and trustworthy service these days, so I really appreciated how easy and comfortable they made everything. I would definitely use them again in the future and highly recommend them to anyone looking to sell their jewellery.

11 May 2026
Unprompted review
Posh Pawn logo

Reply from Posh Pawn

Hey Daniel,

Thank you for taking the time to share this, it really means a lot 😊

We’re so pleased you felt comfortable throughout and that everything was clear and easy from start to finish.

We’d be happy to help anytime, so we hope to see you again soon!

Rated 5 out of 5 stars

Selling old jewellery

I wanted to sell an old gold ring. I know there are plenty of online “send us your gold and we’ll send you the money” offering maybe more but I’d always steer clear of that type of dealer. Posh Pawn weighed my item, offered me a good price then went through the paperwork and ID checks, paid me cash and I was out of there in 20 minutes. All pretty easy really. I’d do it again.

9 May 2026
Unprompted review
Posh Pawn logo

Reply from Posh Pawn

Thanks for taking the time to share this. Really pleased to hear everything felt quick, straightforward and transparent.

Glad we could help, and we’d be happy to see you again anytime.

Prestige Pawnbrokers

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