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See what reviewers are saying

Rated 5 out of 5 stars

Having been into property since 1980 when I was involved in a self-build, Prestige are by far the best agent I have been involved with. I first met Adam when he had recently left school and formed a b... See more

Rated 5 out of 5 stars

We have been with Prestige for over 15 years and can’t fault them, they have an answer for everything. They are always on top of all the legal requirements a landlord has to comply with, inspections... See more

Rated 5 out of 5 stars

I've used Prestige to manage my properties for over 15 years and they've always done a great job. They take the pain out of being a landlord, I strongly recommend them as an agent.

Rated 4 out of 5 stars

A smooth transition into our new home. No requirements to attend loads of meetings to sign off paperwork as this was all done online which was perfect for us. Only issue we've had is a delay in get... See more

Company details

  1. Real Estate Rental Agency

Information provided by various external sources

We are specialist independent residential letting agents with offices in Milton Keynes and Towcester.


Contact info

4.8

Excellent

TrustScore 5 out of 5

163 reviews

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Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

My partner and I had to move in a rush…

My partner and I had to move in a rush and what could've been an extremely stressful situation was made smooth by the team at Prestige! Move in day was great even with all the restrictions, the repairs team were efficient and responsive and the amazing Louise helped us with every step of the way. Reliable, friendly and helpful service. Thanks so much!!!

14 December 2021
Unprompted review
Rated 5 out of 5 stars

After a terrible experience with…

After a terrible experience with another Estates Agent, we had the good luck to find Prestige and get everything on track again. They were very helpful, kind and polite from the first moment, and now that we are in the property, they remain the same way. Whenever we have an issue in the house, they respond quickly and efficiently. Highly recommendable.

7 December 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic letting agent

I've rented a few properties before and usually I don't have much good to say but Prestige have truly been amazing. They genuinely care about their tenants, issues have been quickly resolved with fantastic communication and they have taken care of moving all bills and taxes over which saves all the headache usually associated with moving. Thank you Prestige.

1 December 2021
Unprompted review
Rated 5 out of 5 stars

The best experience I've had

Clearly one of, if not the best estate agent I've ever dealt with. Extremely quick in their responses, very professional and they take care of you whether you're a tenant or a landlord.

They took care of transferring our bills which is easily the biggest headache when moving. Very easy to reach too if there is a problem.

Will be looking for prestige properties in the future because I know they will be professional and efficient.

16 November 2021
Unprompted review
Rated 5 out of 5 stars

I have nothing but great things to say…

I have nothing but great things to say about Prestige!
Prestige have been amazing from the get go. They are super speedy with communications and are clear when liaising between myself and the tenants.
They have wide knowledge and expertise and up-hold all the standards (I have had agents in the past let this slip!)
Prestige deals swiftly with repairs and manages tenancies efficiently, a situation which works well for both the landlord and the tenant.

12 October 2021
Unprompted review
Rated 1 out of 5 stars

Terrible experience!!

Terrible experience!!

Property at: 57 Cray Hill, Two Mile Ash, Milton Keynes MK8 8AY

Before requesting a viewing for an advertised property to rent, I filled up the agency form in where I wrote clearly "I have to give a month notice to my current land lord" and also confirmed on call with an agent I'd move in within one month to which Prestige Estates agreed.

After taking the booked physical viewing, transferring the holding deposit into their bank account, and sending my personal documents for the credit checks, I had got an email from an agent called Louise Stothard in Milton Keynes in which they were literarily forcing me to move in before a month notice period because the property had a lot of offers, so then I disagreed to proceed and asked for the holding deposit refund.

This is NOT a professional and even less NOT an ethical behaviour! They were trying to force me to start to pay the monthly rent before moving in, arguing I could miss out that property. I have all 20 emails to support what happened to me with this BAD COMPANY and bad people.

I have reported them to THE PROPERTY OMBUDSMAN

6 October 2021
Unprompted review
Prestige Estates logo

Reply from Prestige Estates


Guillermo,
We are very sorry that we were not able to help you on this occasion and you have felt the need to complain about our service.
We advertised the property very clearly as being available ‘now’ (Advertised early October 2021). You answered our pre-qualifying questions to state that you could give a month notice to your current landlord and therefore, as you viewed on 6th October, we anticipated that you could move within the month of October because most people have a small overlap to move.
On your formal application you asked for a November check in and we put this to the landlord. Sadly on this occasion the landlord would not accept a November move in and rejected the application. We informed you of this and asked if you could move earlier, which you declined.
We therefore arranged to refund your holding deposit and this was refunded to you the same day.

Once again, we are sorry that we were unable to help you on this occasion, however we only manage properties on behalf of individual landlords and have to accept their decision on what check in dates they accept or do not accept.
We wish you the best of luck in finding a new home.

Regards
Prestige Estates

Rated 5 out of 5 stars

Brilliant and Professional Service

Brilliant and professional services.
The process is simple and straight forward.
My expectations were met with the online view module.
All promised timelines were met and handing over smoothly executed.
Will always recommend your services

2 September 2021
Unprompted review
Rated 5 out of 5 stars

Prestige Estate have been absolutely…

Prestige Estate have been absolutely fantastic! The move in was very smooth and hassle free. Very professional service! I have had issues with previous agencies but this is not the case with Prestige! Would highly recommend going with these guys 10/10

2 September 2021
Unprompted review
Rated 5 out of 5 stars

My dealings with prestige estates have…

My dealings with prestige estates have been very good.Any issues I have had with the property, they have contacted myself to sort the issues as quickly as possible. Lovely friendly team at prestige estates. I would very much recommend prestige estates.

30 September 2020
Unprompted review
Rated 5 out of 5 stars

Reliable and efficient estate agents

Couldn’t recommend prestige enough me and my partner have recently moved into a property Newport Pagnell and had a couple of minor things that needed to be done around the house ie Door hinges the service that we received was amazing very prompt and quick to resolve any issue we have the overall experience with prestige from start till now has been hassle and stress free I would definitely recommend using prestige to find your ideal home for you and your family couldn’t recommend them enough.

11 August 2020
Unprompted review
Rated 5 out of 5 stars

Great service

I have been very pleased with the service. My tenancy sign up was very quick and straight forward. Everytime I reported any maintenance issues or emailed the office with queries, there is always a quick response.

14 July 2020
Unprompted review
Rated 5 out of 5 stars

-RECOMMENDED-

Prestige Estates Mk Ltd is an extremely professional, responsive, efficient and cooperative letting agency that effectively performed it's procedures and operations amidst the lockdown and the difficulties and restrictions it brought. The agency managed to provide its services in a contact-free and hassle-free manner with positivity and professionalism. I highly recommend the agency to anyone in Milton Keynes looking for comfort and value for money through a reliable organisation!

29 June 2020
Unprompted review
Rated 5 out of 5 stars

I'm very happy with the services

I'm very happy with the services they provided me, they helped to find a new home during a very difficult time. The communications with them was very easy and effective and all the moving process was smooth and stress free. I highly recommend them.

20 June 2020
Unprompted review
Rated 5 out of 5 stars

New tenants

Having just moved into our new rental property with the help of Prestige Estates, we are happy to say that we have been dealt with in a friendly and professional manner at all stages of our rental.
We had a few minor repair issues which have been dealt with swiftly and without hassle.
Communications have been prompt and helpful.
I would recommend using Prestige Estates to anyone thinking of renting with them.
Here's to many years of happy renting!

11 March 2020
Unprompted review
Rated 5 out of 5 stars

Prestige have been fantastic estate…

Prestige have been fantastic estate agents. Extremely friendly and professional from the outset. Everything has been fairly straight forward in regards to paperwork and providing general information about the property. They're a high quality agency who I feel have been honest and helpful. Definitely would recommend!

10 March 2020
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Just moved into my second house rented through Prestige after a three year gap, having moved away in that time. It was great to see Prestige’s levels of customer service were still excellent.

Can’t recommend them enough.

27 February 2020
Unprompted review
Rated 5 out of 5 stars

Helpful and informative

Prestige Estates were very helpful from the viewing through to moving in. Being self employed made the process more challenging, but they were very informative and kept me updated at all stages. The move in process was seamless.

17 December 2019
Unprompted review

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