Prestige Windows & Doors Fife LTD Reviews 

Excellent service from start to finish. The windows were installed professionally, on time, and with great attention to detail. The team was friendly, efficient, and left everything clean and tidy. The quality of the windows is outstanding. Highly recommended!

Got my windows and doors done and honestly… why did I wait so long?
Before: drafts, noise, and a front door with serious commitment issues.
After: warm, quiet, and everything actually shuts properly.
The team had an amazing work ethic, on time, worked hard, super tidy, and just got on with it without any fuss. Proper professionals 😊.
10/10 — my house (and heating bill) are very grateful.

Recommended to anybody! Thank you!

Very good quality of windows and fitting. Great value for price.

I am very satisfied with the installation of the windows and doors in my house. The work was carried out professionally and with great attention to detail. The team arrived on time, kept everything clean, and completed the job within the agreed schedule.
The quality of the materials and workmanship is excellent.
The windows and doors are solid, well-fitted, and significantly improved both the appearance and insulation of my home. I can already notice better thermal comfort and reduced noise from outside.
I highly recommend this company to anyone looking for reliable and high-quality window and door installation services. 👌

Good job good work !!

Good job , thx
I recommend

The company didn't fulfill the contract. The certificate wasn't provided. The owner blocked all contact after hearing numerous lies. I don't recommend it unless you want trouble.

Excellent service from start to finish. The team was professional, punctual, and very tidy. The windows look amazing and have made a huge difference to our home. Would 100% recommend to anyone looking for new windows.

I highly recommend this company. Really pleased with my windows and the installation.

I had replaced 3 windows by Piotrek and Wojtek. They done really good job. They work ethic it’s amazing. My window are absolutely AMAZING . Work was done at really good standards, finish its great and took away my old windows for me which I really appreciate. Thank you so much guys and I will see you soon for more windows replacement.

I hade a amazing experience with company. They provide all of the information you need. All of the staf I hade contact with were professional and friendly. Im very happy with my new windows, front door and blinds. I would highly recommended company.

We made a purchase end of August with Prestige Windows and Doors for an outdoor electric blind, which was meant to be installed by the company.

My wife has been handing majority of the communication since she found them online. The company failed to install the blind on more than one occasion, despite prior arrangements, to the point of not even showing up on the day of installation and not informing us until late that evening. We have been going backwards and forwards with emails requesting delivery of the missing parts needed for the installation, which the company claimed they sent 2 weeks ago. They failed to arrange the collection of the blind as promised in both email communication and review reply my wife posted few weeks back. They have completely dismissed all attempts at honest communication and lied continuously to avoid paying the refund.

They never intended to install the blind in the first instance and probably just made money on us. I’ve never dealt with a customer service this poor.

We have therefore, taken the matters to the Simple Procedure court in Scotland and hoping this will be resolved soon.

Where do I begin?
We ordered an electric blind (which are very common) in Poland 26/08/25 (over 8 weeks ago). We were told it would take approx 2 weeks for it to be dispatched, after which the company would install it. We were very clear that installation was necessary due to the complexity of the instillation.
4 weeks from the point of placing the order we were notified that the blind was not delivered and therefore the installation would be pushed back. I was trying to be very understanding about the whole situation so I waited patiently for further updates re the delivery.
Another two weeks went by and the blind arrived, scuffed, missing instruction manual and lacked parts necessary for the installation.
We agreed that the blind would be installed on the 15th October. As anticipated Prestige Windows did not arrive and pushed the date of the installation till the following week- 24/10/25. After 1pm on the day of the installation, I decided to get more information re approx arrival time due to personal commitments and I was told they would notify me when they leave. Hours went by and after 5pm, the company messaged me saying they won't make it. They advised me to seek alternative company to install the blind due to having a hectic work schedule. They were very dismissive from start to finish and refused to compensate us for the blind. They have broken all trust despite us being very understanding and considerate. The blind itself, which cost nearly £800 is useless without necessary parts, manuals and professional who is competent enough to install it. These blinds aren't common in the UK so finding anyone who can fit it, and install all the electrics is next to impossible.
The person who I believe is the owner of the company has ensured we would get a refund and admitted to being at fault on a number of occasions, has now has changed his tune. Everything is documented.
Having previously claimed responsibility, the company is now stating that they will only consider any refund upon receiving the blind and further inspection, meaning we have to put trust in a company that has broken trust on numerous occasions. For all I know they might claim they have not even received it or I would see any of our money back.
So please stay away at all cost, if you don't want to be ripped off. Total scam of a company, which needs to be reported for further investigation.

Very happy with the service and customer service.
Arrived on time like agreed, everything was cleaned up after wards also.
Very professional and the quality is amazing.
Will definitely use again and 100% recommend to others.
*****

Polecam, Szybko, Konkretnie i solidnie.

AVOID AT ALL COST

My windows aren’t to British standard and will not pass for FENZA or other building control certificate (meaning you will not be able to sell your house)
Company will tell you they are part of a competent scheme but are not and can not issue a certificate then tell you to pay out of you own pocket as they forgot their certificate lapsed.
They restraint fix and not frame fix leaving the internal frames a mess, requiring re plastering and redecoration and this is not included in the quote.
They don’t measure correctly and then make the windows fit by either cutting into your house or use wood for bigger gaps to make something to drill into and any other gaps they just fill in with expansion foam, lots of expansion foam.
They use pvc strips on the outside to cover gaps and holes.
Contract states windows will come with a guarantee but they will not provide this is writing.
When you contact them to try and come to a solution they stop all contact.

In reply to your note- it was you that stopped contact with me and I made more than several attempts to resolve the issue. I then went to the credit card under section 75. You’ve still not issued a certificate nor the guarantee that you said you sent in the post. You’re correct you do not need to be issued a FENZA certificate in Scotland but a certificate of competent person scheme is required of which you said you were but turned out you were not. What date did you join FENZA? I have now applied to the local authority to attend to certify if possible. It may be class a rated but toughened glass has not been used in the patio door and therefore can not be compliant. If you’re that confident in your work allow me to post screenshots of the emails and the work that was carried out on your Facebook profile and let potential customers decide whether they would use you or just answer one question on trustpilot, will you as agreed issue a FENZA certificate and if so by what date?

Very rude owner of this company. Better if you find another company to get your windows and doors.

Excellent work with more than great, passive house standard product! Highly recommend Prestige Windows! Thanks guys!

High quality product (external doors from Gerda), very professional service: from initial quote to installation - communication, great attention to detail and efficiency. I would definitely recommend their services!

I recently had my front door and windows installed and I am very pleased with their service. The team was professional, punctual, and ensured that everything was done exactly as we agreed upon beforehand. They were efficient and left the area clean and tidy after the installation. I highly recommend them for anyone looking for reliable and high-quality installation services.