Had a great experience buying our car. Hassan was very friendly, helpful and professional throughout the whole process. He made everything easy and stress-free. Really happy with the service.
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Picked up our Ford Puma from the Kettering site today and just wanted to say thank you to Ash for his help throughout the process. Went over last week to have a look round no pressure to buy key us ge... See more
Company replied
Richard was excellent throughout. Dealt with my calls efficiently and made the process of the car purchase very seamless. Couple of points on the valet which have been highlighted.
Company replied
Brought a Ford eco sport from here . Served by Ash who went above and beyond to help. No pushy salesman. Very informative. Purchase went through easily. The only fault we had to wait quite a while... See more
Company replied
Company details
Written by the company
At Premier Car Supermarket, we are committed to providing vehicles that combine affordability with exceptional quality. Established in 2005 in Leicester, we expanded our presence by opening a larger site in Derby in 2016 and an additional showroom in Kettering in 2023. Our extensive inventory caters to a wide range of preferences and budgets, featuring over 500 vehicles, including: - Small, Medium, and Large Cars - Estate Cars - People Carriers (MPVs) - Prestige Vehicles - 4x4s - Electric vehicles We invite you to explore our stock online or visit one of our showrooms to find your next vehicle. We look forward to welcoming you soon!
Contact info
Premier Car Supermarket, Carriers road , DE656PE , Eggington, Derby , United Kingdom
- 01283247171
- sales@pcsderby.co.uk
- premiercarsupermarket.co.uk
3.9
Great
397 reviews
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This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically takes over 1 month to reply
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Great service.
From the moment I rang, to the moment I drove away, I was happy with the service. I dealt with Raj and was very happy with the customer service and reassured though every part of the process to buying my van. Highly recommend.
27 April 2025
Unprompted review
Reply from Premier Car Supermarket
Dear Matthew,
Thank you so much for your kind words! We’re thrilled to hear that from the moment you first contacted us to when you drove away, you were happy with the service you received.
Raj will be pleased to know that his customer service helped reassure you throughout the van-buying process. Your recommendation means a lot to us, and we’re grateful for your trust in Premier Car Supermarket Derby.
We hope you enjoy your new van and look forward to assisting you again in the future!
Best regards,
Premier Car Supermarket Derby.
Perfect!
Had a great experience buying my car! Shanul was super friendly, helpful, and made the whole process easy and stress-free. He answered all my questions and made sure I was happy with everything before I drove away. Would definitely recommend them to anyone looking for a new car!
27 April 2025
Unprompted review
Reply from Premier Car Supermarket
Dear Melissa,
Thank you so much for sharing your positive experience with us! We’re thrilled to hear that Shanul made your car-buying journey easy, stress-free, and enjoyable. It's great to know that he was able to answer all your questions and ensure you were completely satisfied before you drove away.
Your recommendation means a lot to us, and we’re grateful for the opportunity to assist you. We look forward to helping you again in the future!
Best regards,
Premier Car Supermarket Kettering.
Pleasant staff...
Pleasant staff, medium knowledge about the vehicle I bought and somewhat burdened by a manual paperwork process during some parts of the administration.
As always, time will tell should any faults be found during the 3mth warranty period.
I'll review again if that happens 🙂
26 April 2025
Unprompted review
Reply from Premier Car Supermarket
Dear George,
Thank you for sharing your experience with us. We’re glad to hear that our staff were pleasant and that you felt supported during your visit.
We fully appreciate the importance of the 3-month warranty period, and we are here to assist should any issues arise. We’re confident in the quality of our vehicles, and we hope your experience continues to be a positive one.
Thank you again for your feedback. We look forward to hearing from you again, and we’re always here to help.
Best regards,
Premier Car Supermarket Kettering.
Really helpful and would recommend
Really helpful and would recommend. This is the third car we have bought from them and will go back again for our next.
26 April 2025
Unprompted review
Reply from Premier Car Supermarket
Dear Ben,
Thank you so much for your kind words! We’re thrilled to hear that your experience was once again a positive one and that you found our team helpful. It’s fantastic to know that you've trusted us for three car purchases, and we’re honored to have earned your continued loyalty.
We look forward to assisting you with your next vehicle and ensuring another great experience. Thanks again for your recommendation!
Best regards,
Premier Car Supermarket Kettering.
Absolutely outstanding experience…
Absolutely outstanding experience purchasing my Mini Cooper Electric from Primer Car Supermarket Kettering! From start to finish, Olie was incredible — welcoming, knowledgeable, and genuinely helpful.
The car was presented immaculately, exactly as described, and even better in person. Olie made the whole process smooth and stress-free, handling everything with complete professionalism.
The aftercare and follow-up were just as impressive, showing real commitment to customer satisfaction.
10/10 for customer service, 10/10 for the car, and 10/10 for the entire experience.
I couldn’t recommend Primer Car Supermarket and Olie highly enough. Thank you for making my Mini Cooper Electric purchase so special!
26 April 2025
Unprompted review
Reply from Premier Car Supermarket
Dear Nahas,
Thank you so much for your wonderful review! We are thrilled to hear about your outstanding experience purchasing your Mini Cooper Electric from Premier Car Supermarket Kettering.
It’s fantastic to know that Oli was able to provide such a welcoming, knowledgeable, and stress-free experience, and that the car met your expectations and more. We take great pride in both our customer service and the quality of the vehicles we offer, and we're so happy to hear that you felt that throughout your journey with us.
Your kind words and perfect rating mean a lot to us, and we’ll be sure to pass them on to Oli. We’re also glad that the aftercare and follow-up exceeded your expectations, as we’re committed to ensuring our customers are completely satisfied.
Thank you again for your trust and recommendation. We wish you many enjoyable drives in your new Mini Cooper Electric and hope to welcome you back in the future!
Best regards,
Premier Car Supermarket Kettering.
Reply from Premier Car Supermarket
Dear Trudy,
Thank you for your wonderful feedback! We’re so pleased to hear that you had a great experience and that Oli provided fabulous service.
We truly appreciate your kind words and look forward to assisting you again in the future!
Best regards,
Premier Car Supermarket Kettering.
Great service by Oli
Great service by Oli. Professional and friendly. Happy with new car.
25 April 2025
Unprompted review
Reply from Premier Car Supermarket
Dear Tilly,
Thank you for your wonderful review! We're so glad to hear that Oli provided you with professional and friendly service. It's great to know you're happy with your new car!
We appreciate your feedback and look forward to assisting you again in the future.
Best regards,
Premier Car Supermarket Kettering.
Had great experience with my car…
Had great experience with my car purchases. Fantastic service from Hassan.
25 April 2025
Unprompted review
Reply from Premier Car Supermarket
Dear Gavin,
Thank you for sharing your experience! We're so pleased to hear that you had a great time purchasing your car and that Hassan provided you with fantastic service.
Your satisfaction means a lot to us, and we truly appreciate you choosing Premier Car Supermarket Derby. We hope you enjoy your new vehicle and look forward to welcoming you back in the future!
Best regards,
Premier Car Supermarket Derby.
Saw a car we loved and picked it up 2…
Saw a car we loved and picked it up 2 days later. Finance was quick and easy. Hasan was great from start to finish.
25 April 2025
Unprompted review
Reply from Premier Car Supermarket
Hello,
Thank you for taking the time to share your experience! We're so pleased to hear that you found the perfect car and were able to pick it up just two days later. It's great to know the finance process was quick and straightforward.
We're especially happy to hear that Hasan provided excellent service from start to finish—he'll be thrilled to receive your kind words.
We truly appreciate your support and hope you enjoy every moment with your new vehicle!
Best regards,
Premier Car Supermarket Derby.
Very straight forward transaction
Very straight forward and honest service. Just came in to browse Mini Electric vehicles and ended up putting a deposit down. Such a good range, over 30 mini electrics on the forecourt. Hasan was very pleasant to deal with and the transaction was very straight forward.
Thank you, Dave and Becky
25 April 2025
Unprompted review
Reply from Premier Car Supermarket
Dear Dave and Becky,
Thank you so much for your lovely feedback! We're thrilled to hear that your visit—initially just to browse—turned into a positive and straightforward purchasing experience.
It's great to know that our wide range of Mini Electrics stood out, and that Hasan made the process smooth and enjoyable. We pride ourselves on honest, no-pressure service, and we're so pleased that came through during your visit.
Thank you again for choosing Premier Car Supermarket Derby. We hope you love your new car and look forward to welcoming you back in the future!
Warm regards,
Premier Car Supermarket Derby.
Everyone was really helpful and…
Everyone was really helpful and friendly. Highly recommend! Thankyou Alantas and Ollie.
25 April 2025
Unprompted review
Reply from Premier Car Supermarket
Hello Lowri,
Thank you so much for your lovely review! We’re thrilled to hear that you found everyone helpful and friendly throughout your experience with us.
A special thank you from Alantas and Oli—your kind words mean a great deal to the team. We truly appreciate your recommendation and hope to see you again in the future!
Best regards,
Premier Car Supermarket Kettering.
Oli was really helpful and Gave great…
Oli was really helpful and Gave great service. Would highly recommend.
24 April 2025
Unprompted review
Reply from Premier Car Supermarket
Hello Graham,
Thank you for your kind feedback! We're delighted to hear that Oli was so helpful and provided great service throughout your visit.
Your recommendation means a lot to us, and we truly appreciate you choosing Premier Car Supermarket Kettering. We look forward to seeing you again in the future!
Best regards,
Premier Car Supermarket Kettering.
Reply from Premier Car Supermarket
Hello Leonard,
Thank you for your kind words! We're glad to hear you were happy with our staff and the service you received.
We appreciate your support and look forward to welcoming you again in the future.
Best regards,
Premier Car Supermarket Kettering.
Great experience
Had a brilliant experience when purchasing my new van, very helpful and the transaction went through smoothly, would highly recommend Hasan to anybody,
18 April 2025
Unprompted review
Reply from Premier Car Supermarket
Hello Peter,
Thank you for taking the time to write a review! We're delighted to hear that your van purchase went smoothly and that Hasan was so helpful throughout the process.
Your recommendation means a great deal to us, and we’re glad Hasan made such a positive impression. We hope you enjoy your new van and look forward to assisting you again in the future!
Best regards,
Premier Car Supermarket Derby.
Amazing service from Olly
Amazing service from Olly - very friendly knowledgeable and helpful.
21 April 2025
Unprompted review
Reply from Premier Car Supermarket
Hello Stacy,
Thank you for your kind words! We're so pleased to hear that you received amazing service from Oli. His friendly, knowledgeable, and helpful approach is exactly what we strive for.
We truly appreciate your support and hope to welcome you back in the future.
Best regards,
Premier Car Supermarket Kettering
Great experience
Great experience, Hasan was lovely and helpful! Would highly recommend
19 April 2025
Unprompted review
Reply from Premier Car Supermarket
Hello Isabelle,
Thank you for your kind words! We’re so glad to hear you had a great experience and that Hasan was both lovely and helpful throughout your visit.
Your recommendation means a lot to us, and we truly appreciate you choosing Premier Car Supermarket Derby. We hope you’re enjoying your new vehicle and look forward to welcoming you back in the future!
Best regards,
Premier Car Supermarket Derby.
We had a really positive experience…
We had a really positive experience dealing with Hasan at premier car supermarket. At no point did we feel pressured into anything and he was friendly and polite.
19 April 2025
Unprompted review
Reply from Premier Car Supermarket
Hello Laura,
Thank you for taking the time to share your experience with us! We’re delighted to hear that your time with Hasan was so positive. It’s great to know you felt comfortable and never pressured throughout the process—exactly the experience we aim to provide.
Hasan will be pleased to know his friendly and polite approach made such a great impression. Thank you again for choosing Premier Car Supermarket Derby. We hope to see you again in the future!
Best regards,
Premier Car Supermarket Derby.
Oli The superstar
Oli at PCS Kettering was amazing, very polite and welcoming. He gave us great a great service and made us leave with a BIG smile on our faces. If you want a company that you can trust, look no further.
19 April 2025
Unprompted review
Reply from Premier Car Supermarket
Hello Joseph,
Thank you so much for your wonderful feedback! We are thrilled to hear that Oli at provided you with such a positive experience. It’s great to know that his politeness, and welcoming attitude made such an impact.
We truly appreciate your trust in us, and it’s fantastic to hear that you left with a big smile on your face. Your satisfaction is our top priority, and we’re glad to have been able to meet your expectations.
Thank you once again for choosing Premier Car Supermarket Kettering. We look forward to welcoming you back in the future!
Best regards,
Premier Car Supermarket Kettering.
Oli had brilliant service and extremely…
Oli had brilliant service and extremely competent. Will definitely go back to him for our next car.
19 April 2025
Unprompted review
Reply from Premier Car Supermarket
Hello Georgi,
Thank you so much for your kind words! We’re thrilled to hear that Oli provided you with brilliant service and demonstrated such competence. It's fantastic to know that you had such a positive experience, and we truly appreciate your trust in us.
We look forward to welcoming you back for your next car purchase and are excited to assist you again in the future.
Best regards,
Premier Car Supermarket Kettering
Fabulous experience of buying my new…
Fabulous experience of buying my new car, from beginning to end. Ollie was very Pleasant and informative. Made my experience very pleasurable. Thank you
18 April 2025
Unprompted review
Reply from Premier Car Supermarket
Hello Kerry,
Thank you for sharing your fantastic experience! We’re delighted to hear that your car-buying journey was smooth from start to finish, and that Ollie made the process both pleasant and informative.
Your satisfaction is our priority, and we’re glad we could make your experience very pleasurable. We truly appreciate your kind words and look forward to assisting you again in the future.
Best regards,
Premier Car Supermarket Kettering.
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