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PR Electric Direct Reviews 

2
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TrustScore 4 out of 5

3.8

Generator Shop
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Company details

  1. Generator Shop
  2. also in
  3. Battery Store
  4. Power Plant Equipment Supplier
  5. Power Station
  6. Solar Energy Equipment Supplier

Written by the company

Welcome to PR Electric Direct — Puerto Rico’s dedicated specialist for gas inverter generators, portable solar battery stations, and resilient clean-energy solutions. Facing Puerto Rico’s unique grid challenges requires dependable power equipment you can count on. By working directly with top-tier global manufacturers we bypass traditional middleman and importer markups, passing locked-in savings directly to Puerto Rico families and businesses. The PR Electric Direct Difference: • Inspected & Double-Boxed: Every unit undergoes rigorous pre-shipment quality inspection to ensure zero factory defects reach the island. • 100% Insured Domestic Delivery: Fast, fully insured door-to-door shipping to all 78 municipalities with zero customs tariffs or import delays. Powering Puerto Rico, one home at a time.

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3.8

Great

TrustScore 4 out of 5

2 reviews

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3.8

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(2)

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Rated 5 out of 5 stars

Best customer service and prices in Puerto Rico

I received the best customer service you could ask for. After ordering the unit they reached out to confirm delivery address, explained the process, including IVU sales tax through SURI, delivery ETA. Essentially covered everything so I know exactly what to expect. The overall process was as smooth as it can be, anyone who has imported into Puerto Rico knows the troubles with Hacienda / SURI. PR Electric Direct streamlines the process from start to finish. I am very happy to state I received delivery of my new inverter generator within 13 days of ordering it.

30 October 2026
Unprompted review
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Reply from PR Electric Direct

Thank you for the feedback, and for trusting PR Electric Direct with your home backup power needs!

Anyone who has shipped to Puerto Rico knows how frustrating Hacienda and SURI can be. That’s why we built our service the way we did. We know the import process well, so we help our clients get through the tax paperwork, handle the logistics, and deliver insured to their door. Our clients get quality generators and solar backup equipment at fair, transparent prices, without the runaround.

We’re so glad your new inverter generator arrived smoothly. Enjoy it, and if you ever need anything down the road, we’re always here to help!

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