PE Solutions Reviews 

Sunny was great today, helping get the debt collectors off my back! Much appreciated, Marcus

Lovelies vaz give good customer service thank you so much.

M Munir

Mark has been extremely helpful today with enquiry and went above and beyond to help me login

Vivek Vinod is helpful. From Paramjit Brar

The contact Nikita was extremely courteous and helpful

Husain was helpful and able to assist me during the call.

Lovelina Vaz was very helpful to me today. She gave me clear instruction and helped sort out my issue quickly. Lucy Owens

Mark was great with helping me over the phone. Thank you

Very disappointing experience. Our electricity supply was disconnected despite the property being occupied by a vulnerable tenant. We had already raised concerns about unusually high electricity consumption for a one-bedroom flat, but these concerns were never properly investigated. We are now being asked to pay a substantial reconnection fee before the supply will be restored, without a clear explanation of how the charges have been calculated. Communication has been poor throughout, and the handling of this situation has shown little regard for customer welfare. I would not recommend this company based on our experience.

SCAM and an incredibly incompetent company. Stay away at all costs - emails ignored and we are forced to continue paying even after moving out. Thing take unreasonably long, the timelines are stretched in their favour and emails are being ignored. They also hit you with a lot of hidden fees and unexpected charges. It's been a month since we moved out, and they were notified multiple times starting from 3 months in advance - but they still haven't stopped the charges and take 10 business days to reply to one email. Worst company ever

Mark was helpful. Thank you

Nice guy Mark, help me a lot.

agent Neha was very helpful.

Absolutely awful company to deal with - Poor communication every time you call(its basically a waste of time the staff are like robots reading from a script and are based in India). We were new tenants in a pub and they cut our electricity supply off even though we had previously advised them we had just moved in. They came back when we were closed and cut us off. Absolutely distraught our director rang and he was told he had to pay the bill of over £3464.64 before they would reconnect - only that was the previous tenants bill - but our director was so pressured about us losing trade he paid it and they still left us off for a week! We still haven't got our money back (4 weeks later)or at least reallocated to our account -they do not care. The Bailiff Company (Fulmar Services)has the same director's as Pozitive energy (Money maker right there!) - they are absolute thieves. We have asked numerous times for the proof of the court writ that they should of obtained to enter the premises- but this has never been provided. This will be taken further. AVIOD!!!!!!!!

customer service advisor Noel Joseph, was great lets now wait and see if my electric supply will finally update to show energised.

Absolutely the worst energy company I have ever dealt with.

Their customer service is beyond unacceptable. Every interaction has been rude, unhelpful, and completely lacking in professionalism. No one seems interested in resolving issues—they simply pass you from one person to another.

What happened to my business was shocking. Bailiffs attended my premises even though I did not owe Positive Energy any money at that time. To make matters even worse, representatives entered my business without my permission and removed my smart meter. I was left without my energy supply, causing unnecessary disruption to my business.

Now they are demanding that I pay money just to have the smart meter reinstalled, despite the way they handled the situation. The whole experience has been stressful, unfair, and completely unacceptable.

I would strongly advise any business owner to think very carefully before choosing Positive Energy. Their communication is poor, their customer care is non-existent, and the way they treat customers is disgraceful.

This has been one of the most frustrating and distressing experiences I have ever had with any company. I would never recommend Positive Energy to anyone.

Sumit Nair was very helpful on the phone today

Vivek was extremely helpful with solving the issue I had.