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POWR Reviews 

1,407
•
TrustScore 4.5 out of 5

4.7

Software Company
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Review summary

Created with AI, based on recent reviews

Looking at 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the customer service for its promptness and effectiveness in resolving issues, often within a few hours. The staff is frequently highlighted for being helpful, kind, professional, and committed to finding solutions, even for complex problems. People appreciate the quick response times and the personalized approach from representatives who are attentive and concerned with customer needs. The service itself is described as reliable and easy to implement, with many finding the tools useful for their websites. However, some people mentioned occasional slow chat responses, though their issues were still handled perfectly.

What people talk about most

Customer service

Reviewers mention positive feedback about customer service, highlighting the team's proactive communication,... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, responsiveness, and... See more

Response time

People report positive experiences with response times, consistently praising the quick and competent support... See more

Website

Customers consistently note positive experiences with website functionality, often highlighting the ease of... See more

Service

Consumers find service to be positive, with many reviewers describing it as excellent and professional,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My problem is, I can't access my newly subscribed Starter Plan features. I emailed customer support and within less than a day, in about 3 hours, after I emailed them, customer support solved... See more

Company replied

Rated 5 out of 5 stars

I use their Visitor counter, it's great. Note that it may show zeros if you have an ad blocker. Great customer service helped me identify this issue. Great little app, would recommend.

Rated 5 out of 5 stars

I’ve been using POWr with JIMDO, and it’s such a helpful and reliable tool — I really appreciate it! Although I’ve canceled it for now, I’d love to use it again in the future. Also, your support tea... See more

Company replied

Rated 5 out of 5 stars

I am a volunteer for a non-profit organization and had some updates needed on our website, but was not sure how to do them. I contacted the POWR Supportline and they understood want I needed and got... See more

Company replied

Company details

  1. Software Company

Written by the company

Ecommerce Solutions to Boost Sales on Your Website. Everything at POWR - from forms, popups, review apps and more - is designed to help collect more contacts and make more sales, easily and seamlessly on your website. No coding necessary.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.7

All reviews

(1,407)

82 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

MITHSOU, many THANKS

I chatted with Mithsou who helped me with infinite patience to solve all my doubts about the reviews app and helped me to realise that I was asking for help for an application that was not from her company.
Of course, they have probably won a customer for their good customer service.

11 February 2025
Unprompted review
Rated 5 out of 5 stars

We upgraded to POWr apps Starter

We upgraded to POWr apps Starter. The improved functionality is exactly what our website needed. Pop-up ads were suddenly appearing after installing the app, but POWr Support quickly recognized the ads and removed them. It was great customer service from Luiz Campos.

10 February 2025
Unprompted review
Rated 5 out of 5 stars

First time using the POWR app!

This was my first time using the POWR app, and while I initially struggled to upload it to my website as a novice, the support team was quick to respond. Jamilya, the representative I spoke with over email, was incredibly helpful and went out of her way to meet my needs. Thanks to her assistance, I successfully uploaded the app and even learned something in the process.

3 February 2025
Unprompted review

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