Very helpful staff at Alcester office. Prompt delivery, 3 days via Parcel Force,well packaged. Only slight problem was I chose to order fuse holder + fuses, only to find the inverter had an internal... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I highly recommend Powerland Industries Ltd An excellent, professional and friendly team. Thank you Sam and Paul. This was my third attempt to source a battery for my 100 year old Austin 7.... See more
Company replied
1st time using Powerland Industries. Items I needed were well priced, postal costs also competitive. The website was clear and simple to navigate, items were dispatched and received quickly with email... See more
First time I've bought from Powerland. Good website, found what I wanted straight away and was able to pay effortlessly by bank transfer, which I prefer. Goods arrived from 400 miles away, on a pallet... See more
Company details
Written by the company
Supplier of Renewable Energy Products including Solar Panels, Inverters and Battery Storage. Also Power Generators powered by LPG of Petrol / Diesel. Supply to retail customers and trade account customers / installers.
Contact info
Unit 3 Adams Way, Alcester, Warwickshire , B49 6PU, Alcester, United Kingdom
- 01527 962 968
- info@powerland.co.uk
- powerland.co.uk
4.6
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 72% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Customer experience
The planning and support provided by the business development manager Dom has been particularly efficient and comprehensive, prices competitive excellent to deal with end to end. Highly recommend Powerland and look forward to a successful partnership.
17 April 2026
Poor communication
Poor communication, don't answer messages/emails. lt would have been a good transaction apart from the above, could have been *****
16 April 2026
Product hasn't arrived
Product hasn't arrived, seller hasn't responded to my emails and there's no way of chasing it on their site
22 April 2026
Unprompted review
Helpful staff
I reserved the battery 3 weeks ago and then collected in person. The staff was very helpful to load the battery into the boot of my car.
15 April 2026
Good value for money
Good value for money. Sadly used a carrier who sent a tracker which messaged 3 days running promising delivery. I ended up ringing the supplier who contacted the carrier. Delivered next day
13 April 2026
Ordered 3 items
Ordered 3 items, and upon checking after delivery only one item was correct, and the other didn't appear to be a genuine victron part but was also the incorrect size.
Emailed on April the 9th with an image and details on why it wasn't correct.
It has been 1 week and still no response, disappointing.
update: have since have response from trustpilot, their supplier can't resolve so they have issued a refund.
9 April 2026
Unprompted review
Fast and easy
7 April 2026
My scooter batteries arrived and I was…
My scooter batteries arrived and I was surprised to find that they were fully charged which was very helpful as I am disabled the price was good and delivered on time thank you for such good service
1 April 2026
Reply from Powerland Industries Ltd
Hi Duncan,
Thank you for your review and for bringing this to our attention.
I’m very sorry to hear that your order has not yet been received. I can see that your order was placed on Sunday and dispatched on Wednesday, following the bank holiday on Monday.
As it is currently the weekend, I’m unable to investigate this further until Monday morning. However, it is possible that DHL has experienced a backlog following the four-day Easter break, which may have caused a slight delay. Under normal circumstances, your battery would have already been delivered, so I do sincerely apologise for the inconvenience caused.
I have also sent you an email to confirm that I am looking into this for you. Once I have more information, I will update you as soon as possible. In the meantime, I would be happy to refund your carriage costs in light of the delay.
Thank you for your patience and understanding.
Kind regards,
Ben
Great communication from
Had a bit of a glitch with delivery that was coming direct from Victron but excellent communication from Ben sorted it out
6 April 2026
Reply from Powerland Industries Ltd
Hi Tim,
Thank you for your review and for bringing this to our attention.
I’m very sorry to hear that your order has not yet been received. I can see that it was placed over the bank holiday weekend and dispatched on Wednesday, following the bank holiday on Monday.
Regarding the tracking, on this occasion your fuses were shipped directly from Victron’s dispatch centre to avoid additional stock transfers. Unfortunately, this service is not tracked, and I apologise for any inconvenience this may cause.
As it is currently the weekend, I’m unable to investigate this further until Monday morning. However, it is possible that Victron has experienced a backlog following the four-day Easter break, which may have resulted in a delay. Under normal circumstances, your order would have already been delivered, so I do sincerely apologise for this.
I have also sent you an email to confirm that I am looking into this for you. I will provide an update as soon as I have more information. In the meantime, I would be happy to refund your carriage costs in light of the delay.
Thank you for your patience and understanding.
Kind regards,
Ben
What a great experience
What a great experience! From the moment I ordered the solar panels to receiving them this morning. Originally I was planning to pick them up but in the end I couldn't so had to call the guys and request delivery. They arrived 24 hrs later!!! Amazing turnaround time so thanks for making it easy guys. Just ordered some cabling and will be back for more Solar soon. Thanks again. J.
10 April 2026
Unprompted review
YBX7096 Car Battery, Fast Delivery + Professionally Packed
My existing car battery just died overnight without warning, (would not hold charge), so urgently needed a replacement - but wanted a better spec model (with hopefully better life & reliability). Having found the model I wanted - Yuasa YBX7096, and searched online, I found it available at Powerland. I phoned to confirm it was definitely in stock, then ordered from their website, (c 10 am). The new battery arrived c 13:30 the following day, (packaging was very good); and after fully charging this I fitted it later that day, (I tested this at 100% for the 700CCA spec). Price was good, albeit not the cheapest, however availability and quick delivery were very important factors in the purchasing decision. Turned out to be a good choice - very happy.
7 April 2026
Excellent price and delivery
Excellent price and delivery. Simple review but it was five star service.
25 February 2026
Incorrect info on the web site.
I bought 2 batteries. These were urgently needed, and the web site said in stock. I wanted to confirm, so tried calling twice, plus the chat line. Made no progress with either, so I ordered and paid.
Later I called, to check when I could collect, to be told these were not actually in stock, and would not be on site until next Tuesday. Hopeless! After much discussion, I will collect from their supplier in Fareham on Tuesday. This is 3 days later than I wanted.
2 April 2026
Reply from Powerland Industries Ltd
Hi Paul,
Thank you for your review.
I’m sorry to hear that you were disappointed with your experience, particularly as you required the batteries urgently. I do appreciate how important timing was in this case.
I would like to clarify a few points regarding your order. The items you purchased were in stock within our wider UK network; however, as noted on our product pages, not all items are held on-site at our Alcester location. We do highlight this under the “Collection Available – More Info” section, where we advise customers to contact us in advance to confirm availability at a specific branch before travelling.
Your order was placed on Thursday and, under normal circumstances, we would have arranged for the batteries to be transferred to Alcester for collection the following working day. Unfortunately, due to the Easter bank holiday (Friday and Monday), our usual transfer schedule was disrupted, which meant the earliest collection date was Tuesday.
I’m also sorry that you experienced difficulty reaching us by phone and live chat. We do experience particularly high demand at times, but we recognise the importance of being accessible, especially when orders are time-sensitive, and we are reviewing this internally.
That said, I’m pleased we were able to arrange for you to collect directly from the manufacturer in Fareham as a workaround, although I appreciate this was not your original plan.
Thank you for your feedback. It is genuinely appreciated, and we will use it to continue improving both our communication and service.
Kind regards,
Powerland
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.