Powerland Industries Ltd Reviews 

1,939
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 287 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the prompt and efficient delivery service, often noting how quickly their orders arrived, sometimes even next day. People appreciate the competitive pricing and the good quality of the products received, which are often well-packaged. The overall service, from easy ordering to helpful staff, is consistently highlighted as excellent and efficient. However, some customers noted issues with delivery communication and tracking, experiencing delays with items arriving later than expected. A few other people also felt that customer service could be improved, particularly regarding follow-ups and handling specific order problems.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently praising the promptness and speed of... See more

Product

Reviewers highlight positive aspects of product, often praising the quality and competitive pricing, with... See more

Service

Users describe positive interactions with service, frequently highlighting great service, efficiency, and... See more

Order

People report positive experiences with order, highlighting the ease of the ordering process and good... See more

Price

Reviewers mention positive feedback about price, with many customers finding products to be competitively... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very helpful staff at Alcester office. Prompt delivery, 3 days via Parcel Force,well packaged. Only slight problem was I chose to order fuse holder + fuses, only to find the inverter had an internal... See more

Rated 5 out of 5 stars

I highly recommend Powerland Industries Ltd An excellent, professional and friendly team. Thank you Sam and Paul. This was my third attempt to source a battery for my 100 year old Austin 7.... See more

Company replied

Rated 5 out of 5 stars

1st time using Powerland Industries. Items I needed were well priced, postal costs also competitive. The website was clear and simple to navigate, items were dispatched and received quickly with email... See more

Rated 5 out of 5 stars

First time I've bought from Powerland. Good website, found what I wanted straight away and was able to pay effortlessly by bank transfer, which I prefer. Goods arrived from 400 miles away, on a pallet... See more


Company details

  1. Solar Energy Equipment Supplier
  2. Battery Wholesaler
  3. Solar Energy Company
  4. Solar Photovoltaic Power Plant

Written by the company

Supplier of Renewable Energy Products including Solar Panels, Inverters and Battery Storage. Also Power Generators powered by LPG of Petrol / Diesel. Supply to retail customers and trade account customers / installers.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 72% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(1,939)

279 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

No response to phone calls or webchat.

Tried phoning for information and to order a car battery, after 6 attempts and being cut off each time, I tried their wbchat, still no answer. Tried email, still no response, I am wondering if they want cusiness or are still in business.

7 May 2026
Unprompted review
Powerland Industries Ltd logo

Reply from Powerland Industries Ltd

Hi, we’re sorry to hear about your experience trying to get in touch with us on this morning.

We were in the process of changing our office broadband provider, which unfortunately resulted in our phone lines being down for around an hour and caused slight delays in responding to emails and webchat enquiries during that time.

We also want to highlight that this review was left approximately 1 hour and 20 minutes after your email was received, so we may not have had sufficient time to respond before the review was posted.

We can also reassure you that we are absolutely still in business and operating as normal.

We apologise for any inconvenience caused and appreciate your understanding.

Thanks,
Powerland

Rated 5 out of 5 stars

Good company. Good follow up support

Advertised part was not same as delivered part, however, the delivered part was a more up to date version. It was delivered on time and support was very prompt and helpful. They also ship to N. Ireland which was great as other suppliers did not.

28 April 2026
Rated 5 out of 5 stars

Excellent customer service

I wanted a specific car battery which Powerland could supply at a good price, and they are close enough that I could collect it to avoid the carriage. I rang them to see if they had one on the shelf but they were out of stock and ordered it for me. They couldn't have been more helpful on the telephone. I went to collect it a few days later and again they couldn't have been more friendly and helpful. They even insisted on carrying it to the car for me. I couldn't fault their customer service and will certainly use them again.

22 April 2026
Rated 5 out of 5 stars

Great Service, effortless, efficient

First time I've bought from Powerland. Good website, found what I wanted straight away and was able to pay effortlessly by bank transfer, which I prefer. Goods arrived from 400 miles away, on a pallet, in less than 36hrs. Definitely now looking here first for future orders.

20 April 2026

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