Terminated paid account
One month after paid renewal account was terminated for late payment. Does not respond to tickets about refund.
28 April 2021
Unprompted review
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Company details
Written by the company
Own Web offer Fast SSD VPS Hosting and Resellet Hosting, as well as web design and Website management packages.
Contact info
United Kingdom
- admin@ownweb.co.uk
- powerfulbox.co.uk
2.6
Poor
7 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Worst service
Worst service, I paid for a year and they terminated my account for no reason, tried to contact them on the chat, email and facebook but not response.
22 March 2021
Unprompted review
Part timers - Website host, no.
VPS are cheap and run well, the issue is getting them provisioned initially. This takes about 2x weeks for whats supposed to be automatic. When provisioned, which country your VPS will land in is anyone's guess. Customer support will respond within a fortnight, if you chase them up on chat about high priority tickets due to VPS being offline and unreachable via RDP, VNC & IP. Automated backups also vanish. SLA should be around 70%, at least for the last month.
17 March 2021
Unprompted review
bad uptime
I have been using this for 2 month, bought yearly pack. windows server with 1gbps port was cheap so bought it. performance wise no issues but its uptime is not so good. feel like every month it stops for half a day to full day. which is not very stable experience.
17 October 2020
Unprompted review
My server didnt work asked for a refund…
My server didnt work asked for a refund they say they were proccesing it and 2 weeks after and they just scammed me.
they stopped replying to my ticket and never sent the money back.
bad company
26 August 2020
Unprompted review
Very good host
Very good host. Understanding and Supportive. I've used a lot of hosts of the years, and I definitely rate these right up on that list. Very fast connection, good specs, using very modern spec - everything you need in a VPS.
22 April 2020
Unprompted review
Highly recommended hosting company
I have a been a first-time customer of Powerful Box for a few months now and have been pleased with the experience. Their client software offers user a great interface as well as a remarkable range and diversity of programs to install over and above the usual Wordpress and Joomla CMSs'.
I have used technical support on only one occasion and my issue was deal with quickly and efficiently. 10/10
The most impressive aspect of Powerful Box as a hosting company is their blindingly fast server and multiple SSL certificates. So far I have been extremely pleased with the hosting they offer and their keen prices has not meant a compromise in either quality of service or server speed.
15 April 2020
Unprompted review
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