På forhånd tak hjælpen/ Thanks in advance for the help / Dank im Vorarus fur irhe hilfen. Kind Regards / Med venlig Hilsen / Mit freundlichen Grüßen / Meilleures salutations / Met vrien... See more
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See what reviewers are saying
My son ordered a discounted headset which was from the showroom. I went to pick it up and was given the wrong model. As soon as my son realised that we went back to the shop and the attendant was very... See more
Company replied
Very nice black friday deal. The gadget would be a bit less expensive in Germany or in the USA, but still, a decent discount for shopping in DK. Otherwise, a very nice CX, online shop works smooth, a... See more
Company replied
Mustafa at Vesterport location was extremely helpful. Gave us a great discount on a 65” Samsung, then went above and beyond in assistance with instructions on calibration which was not 100% correct... See more
Company replied
Company details
Written by the company
POWER er stedet, hvor du kan købe elektronik, hvidevarer og de fedeste gadgets. Vores Prisrobot har tjekket priserne for dig, så du altid får en skarp pris - og så har vi altid samme lave pris i butik som på net. Så du kan handle, hvor du helst vil.
30 dages-testen
Ikke tilfreds med dit køb? Hos POWER har du fuld returret i hele 30 dage. Også selv om du har brugt din vare.
Vi bliver triste bare ved tanken om elektronik, der står og samler støv i et kælderrum. Derfor tilbyder vi, at du kan teste din nyindkøbte vare i 30 dage og returnere det, hvis det ikke lever op til dine forventninger. På den måde sikrer vi både glade kunder og elektronik, der rent faktisk bliver brugt.
Du skal blot levere varen retur uden skader og fuld funktionsdygtig og vise os kvitteringen. Ingen regler uden undtagelser, og her gælder returretten altså ikke digitale downloads, software, abonnementer, køkkendele, køkkener & specialbestillinger. Samt hvis emballagen er brudt på Apple iPad, Apple Watch, mobiltelefoner, film, spil og forbrugsvarer som batterier og blæk. Se mere på power.dk/kundefordele
Contact info
Ved Vesterport 4, 1612, København, Denmark
- 70338080
3.9
Great
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Sindssyg god services
Sindssyg god services. Gratis buds super tilbud Mahiar
13 August 2025
Unprompted review
Reply from POWER.dk - Vesterport
Hej Rahfah,
Tak for din fantastiske 5-stjernede anmeldelse! Det glæder os meget at høre, at du har haft en så positiv oplevelse med vores service og tilbud. Din feedback motiverer os til at fortsætte med at levere den bedste service til alle vores kunder.
Med venlig hilsen, Erik fra POWER! ⚡
helt okay click n kollekt feature
2 August 2025
Reply from POWER.dk - Vesterport
Hej Sirius,
Tak for din positive anmeldelse af vores Click & Collect service! Det glæder os at høre, at du havde en god oplevelse med at afhente dine varer i vores Vesterport butik. Vi arbejder konstant på at forbedre vores services, så hver kunde får den bedst mulige oplevelse.
Med venlig hilsen, Erik fra POWER! ⚡
Reply from POWER.dk - Vesterport
Hi there,
Tak for din fantastiske anmeldelse! Det glæder os meget at høre, at du har haft en så positiv oplevelse i vores Vesterport-butik. Din begejstring betyder meget for os, og vi er glade for at være din foretrukne butik i København. Vi stræber altid efter at give vores kunder den bedste service og shopping-oplevelse.
Med venlig hilsen, Erik fra POWER! ⚡
Very poor customer experience
Very poor customer experience. Delivery never showed up and after several calls+emails+store visit, no answer from customer service. Horrible experience
11 July 2025
Reply from POWER.dk - Vesterport
Hi Laurell,
Vi har modtaget din feedback omkring leveringen og kundeserviceoplevelsen. Det lyder ikke som den oplevelse, vi ønsker at give vores kunder. Vores specialistteam har modtaget denne feedback og vil gennemgå den internt.
Du kan tjekke din ordrestatus ved at logge ind på din MyPOWER-konto under "Ordrer og kvitteringer". Har du ikke modtaget nogen opdateringer om forsinkelser, er det en god idé at tjekke din spam-mappe og sikre, at dine kontaktoplysninger er opdaterede i MyPOWER.
Vi sætter stor pris på din tilbagemelding, som hjælper os med at blive bedre.
Med venlig hilsen
POWER
Thanks for your kind service support…
Thanks for your kind service support Simon
14 July 2025
Unprompted review
Reply from POWER.dk - Vesterport
Hi marouli,
Tak for den positive anmeldelse! Det glæder os meget at høre om din gode oplevelse med vores service support. Din tilfredshed betyder alt for os, og vi stræber altid efter at yde den bedste service til vores kunder. Vi sætter stor pris på din feedback.
Med venlig hilsen, Erik at POWER! ⚡
Mixed feelings
Mixed feelings: we were given the opportunity to have a discount on a new earphones linked to a change of mobile plan. But eventually we realized the change was a bit more cumbersome than it was sold to us...
6 July 2025
Reply from POWER.dk - Vesterport
Hi Sergio,
Tak for din feedback omkring dit besøg i POWER Vesterport. Vi sætter stor pris på din ærlige tilbagemelding om oplevelsen med mobilabonnement og høretelefoner. Det er vigtigt for os at være transparente omkring vores tilbud og services. Din feedback hjælper os med at forbedre vores kommunikation, så vi kan sikre at alle kunder får den rette information fra start. Vi håber du trods alt er tilfreds med dine nye høretelefoner.
Med venlig hilsen,
Erik fra POWER! ⚡
God service
22 June 2025
Reply from POWER.dk - Vesterport
Hej!
Tusinde tak for din anmeldelse og for, at du deler din gode POWERoplevelse med os & andre!
I POWER elsker vi glade og tilfredse kunder, hvorfor det spreder ekstra smil at læse, at det lykkes!
Vi ser frem til at byde dig velkommen igen i fremtiden! 🤞😊
Du ønskes en dejlig dag!
De bedste hilsner,
Astrid/POWER
Was upsold basically everything under…
Was upsold basically everything under the sun, from insurance to a new mobile provider package. I went in to buy headphones and will, next time, shop somewhere else.
19 June 2025
Reply from POWER.dk - Vesterport
Hi
Thank you for sharing your feedback. I’m sorry to hear you felt pressured by too many upselling attempts during your visit. That’s certainly not the shopping experience we want for our customers, and I completely understand your frustration. Your input is valuable and will be shared with the store team to help them strike a better balance in their advice and offers.
We’d love the chance to welcome you again in the future under better circumstances.
Have a great day.
Best regards,
Astrid/POWER
Great experience at Vesterport
Mustafa at Vesterport location was extremely helpful. Gave us a great discount on a 65” Samsung, then went above and beyond in assistance with instructions on calibration which was not 100% correct.
The outcome resulted in more vivid picture which made a huge difference.
Thank you Mustafa
21 May 2025
Unprompted review
Reply from POWER.dk - Vesterport
Hi!
Thank you for the visit, the review and your reward of 5 beautiful ⭐⭐⭐⭐⭐
It’s great to see all of these stars, and we will do our utmost to repeat this success! 😊
We look forward to welcoming you again! 🤞🧡
Best regards,
Astrid/POWER
Reply from POWER.dk - Vesterport
Hej!
Tusinde tak for din anmeldelse og for, at du deler din gode POWERoplevelse med os & andre!
I POWER elsker vi glade og tilfredse kunder, hvorfor det spreder ekstra smil at læse, at det lykkes!
Vi ser frem til at byde dig velkommen igen i fremtiden! 🤞😊
Du ønskes en dejlig dag!
De bedste hilsner,
Astrid/POWER
Reply from POWER.dk - Vesterport
Hej!
Tusinde tak for din anmeldelse og for, at du deler din gode POWERoplevelse med os & andre!
I POWER elsker vi glade og tilfredse kunder, hvorfor det spreder ekstra smil at læse, at det lykkes!
Vi ser frem til at byde dig velkommen igen i fremtiden! 🤞😊
Du ønskes en dejlig dag!
De bedste hilsner,
Astrid/POWER
Good easy experience with Mustafa
21 May 2025
Unprompted review
Reply from POWER.dk - Vesterport
Hi!
Thank you for the visit, the review and your reward of 5 beautiful ⭐⭐⭐⭐⭐
It’s great to see all of these stars, and we will do our utmost to repeat this success! 😊
We look forward to welcoming you again! 🤞🧡
Best regards,
Astrid/POWER
I like your service and product of your…
I like your service and product of your store. Thanks for your better service and I would really love to visit again
9 May 2025
Reply from POWER.dk - Vesterport
Hej Asmin Lama,
Det betyder meget for os at vide, at du har haft en god oplevelse, og vi ser frem til at byde dig velkommen igen.
Så du skal have stor tak fordi du valgte Power Vesterport 😄️
Med venlig hilsen, Benjamin / Power
Tak for god service Mahiar
13 May 2025
Unprompted review
Reply from POWER.dk - Vesterport
Hej Karen,
Tusinde tak for handlen og for den fine perlerække af smukke stjerner – dem er vi ellevilde med!
Her i POWER elsker vi at give vores kunder en god købsoplevelse, hvorfor det varmer vores POWERhjerter at læse, at det lykkes! 😍
Vi ser allerede frem til at byde dig velkommen igen og ønsker dig en skøn dag! 🤞😊
De bedste hilsner,
Astrid/POWER
Customer service and pickup service are…
Customer service and pickup service are sometimes slow and people there are not very attentive.
6 May 2025
Reply from POWER.dk - Vesterport
Dear Nikolaj,
Thank you for your review and for taking the time to share your experience.
We’re sorry to hear that our customer service and pickup process didn’t meet your expectations. It’s important to us that every customer feels seen and helped efficiently, so your feedback about slow service and inattentiveness is something we take seriously.
We’ll use your input to help improve training and service awareness in our stores. Thank you for helping us do better.
Wishing you a great day.
Kind regards
Astrid / POWER
Reply from POWER.dk - Vesterport
Vi sætter stor pris på din feedback og er glade for at vide, at du er tilfreds med din oplevelse hos POWER. Tak for dine rosende ord!
De bedste hilsner,
Andreas / POWER
The salesman.
The salesman was great. He really was interested in us and was engaged to give us the best deal possible.
He explained everything we asked for.
Was a pleasure to experience him.
He should teach others in that attitude….
2 May 2025
Reply from POWER.dk - Vesterport
Tusind tak for din tillid og den fantastiske anmeldelse. Vi er dedikerede til at levere den bedste service, og det er skønt at vide, at det blev bemærket!
De bedste hilsner,
Andreas / POWER
Reply from POWER.dk - Vesterport
Vi sætter stor pris på din støtte og de positive ord! Det er kunder som dig, der gør vores arbejde så givende. Vi glæder os til at betjene dig igen snart.
De bedste hilsner,
Andreas / POWER
Sales person that helped me was good
Sales person that helped me was good. But for the rest of my experience with delivery ect..
NO COMMENTS 😠
13 March 2025
Reply from POWER.dk - Vesterport
Hi Marcel,
Thank you for taking the time to share your experience with us. I'm glad to hear that the salesperson who assisted you was helpful, but I'm sorry to learn that the rest of your experience, particularly with delivery, did not meet your expectations.
We strive to provide a seamless and positive experience for all our customers, and I apologize for any inconvenience you may have encountered. Your feedback is invaluable to us, and we will take it into consideration as we work on improving our services.
I will ensure that our management team is informed about your experience so they can address any issues and prevent similar situations in the future.
You are always welcome at POWER, and we hope to have the opportunity to provide you with a better experience next time.
Wishing you a great day!
Best regards,
Lucas / POWER
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