På forhånd tak hjælpen/ Thanks in advance for the help / Dank im Vorarus fur irhe hilfen. Kind Regards / Med venlig Hilsen / Mit freundlichen Grüßen / Meilleures salutations / Met vrien... See more
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See what reviewers are saying
My son ordered a discounted headset which was from the showroom. I went to pick it up and was given the wrong model. As soon as my son realised that we went back to the shop and the attendant was very... See more
Company replied
Very nice black friday deal. The gadget would be a bit less expensive in Germany or in the USA, but still, a decent discount for shopping in DK. Otherwise, a very nice CX, online shop works smooth, a... See more
Company replied
Mustafa at Vesterport location was extremely helpful. Gave us a great discount on a 65” Samsung, then went above and beyond in assistance with instructions on calibration which was not 100% correct... See more
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Company details
Written by the company
POWER er stedet, hvor du kan købe elektronik, hvidevarer og de fedeste gadgets. Vores Prisrobot har tjekket priserne for dig, så du altid får en skarp pris - og så har vi altid samme lave pris i butik som på net. Så du kan handle, hvor du helst vil.
30 dages-testen
Ikke tilfreds med dit køb? Hos POWER har du fuld returret i hele 30 dage. Også selv om du har brugt din vare.
Vi bliver triste bare ved tanken om elektronik, der står og samler støv i et kælderrum. Derfor tilbyder vi, at du kan teste din nyindkøbte vare i 30 dage og returnere det, hvis det ikke lever op til dine forventninger. På den måde sikrer vi både glade kunder og elektronik, der rent faktisk bliver brugt.
Du skal blot levere varen retur uden skader og fuld funktionsdygtig og vise os kvitteringen. Ingen regler uden undtagelser, og her gælder returretten altså ikke digitale downloads, software, abonnementer, køkkendele, køkkener & specialbestillinger. Samt hvis emballagen er brudt på Apple iPad, Apple Watch, mobiltelefoner, film, spil og forbrugsvarer som batterier og blæk. Se mere på power.dk/kundefordele
Contact info
Ved Vesterport 4, 1612, København, Denmark
- 70338080
3.9
Great
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Thank you so much for your kindness…
Thank you so much for your kindness Simon and thank you for your great service
27 October 2025
Unprompted review
Reply from POWER.dk - Vesterport
Hi Cypriana,
Tak for din fantastiske anmeldelse! Det varmer vores hjerter at høre, at du fik en så god oplevelse i vores Vesterport butik. Vi er stolte af vores team og deres dedikation til at give den bedste kundeservice. Din positive feedback betyder meget for os og motiverer os til at fortsætte med at levere fremragende service til alle vores kunder.
Alt det bedste, Erik hos POWER! ⚡
Reply from POWER.dk - Vesterport
Hej Guðrun,
Tak for din fantastiske anmeldelse! Det glæder os enormt at høre, at du har haft en god oplevelse med vores prismatch. Det er præcis den service, vi stræber efter at levere til alle vores kunder.
Vi sætter stor pris på din tillid og dit positive feedback!
Alt det bedste, Erik hos POWER! ⚡
Never ever go to this book shop
Never ever go to this book shop
They’re good to sell and cheat when you need them to help you they never help you and they have the worst product. They look very nice but when you take it home after two or three months, you have a problem with it when you come back to get help nobody help you. There are many employee, but nobody have a service mind. They never help be careful don’t go to the.
24 October 2025
Unprompted review
1000 Tak for god behandling Mahiar
20 October 2025
Unprompted review
Reply from POWER.dk - Vesterport
Hej Qiannan Liu,
Tusind tak for din fantastiske anmeldelse! Det varmer virkelig vores hjerter at høre, at du har haft en så positiv oplevelse. Vi sætter stor pris på din feedback og er glade for, at du følte dig godt behandlet. Det betyder meget for os at vide, at vores indsats gør en forskel for vores kunder.
Alt det bedste, Erik hos POWER! ⚡
Reply from POWER.dk - Vesterport
Hi Suk,
Tak for din anmeldelse! Det er dejligt at høre, at du synes vores service generelt er fin. Vi sætter pris på din feedback og vil fortsætte med at arbejde på at levere den bedste oplevelse for vores kunder.
Alt det bedste, Erik hos POWER! ⚡
The guys I talked with were very…
The guys I talked with were very knowledgeable and easy going. They made things very simple for someone who is reluctant towards technology.
28 September 2025
Reply from POWER.dk - Vesterport
Hi Wayne,
Tak for din fantastiske anmeldelse! Det er dejligt at høre, at vores team i Vesterport kunne hjælpe dig så godt. Vi er glade for, at de kunne gøre teknologien mere tilgængelig og nem at forstå for dig. Det betyder meget for os, at du havde en positiv oplevelse.
Alt det bedste, Erik hos POWER! ⚡
Reply from POWER.dk - Vesterport
Hi roshi,
Tak for din fantastiske anmeldelse! Det glæder os enormt at høre, at din oplevelse var god. Vi sætter stor pris på, at du tog dig tid til at dele din feedback med os.
Det betyder meget for os at vide, at vi leverede en tilfredsstillende service. Din positive feedback motiverer hele vores team til at fortsætte med at yde vores bedste.
Tak fordi du valgte POWER!
Alt det bedste, Erik hos POWER! ⚡
Reply from POWER.dk - Vesterport
Hej Anna,
Tak for din fantastiske anmeldelse! Det glæder os enormt at høre, at du var tilfreds med vores hurtige service. Vi sætter stor pris på din positive feedback og er glade for, at vi kunne leve op til dine forventninger.
Alt det bedste, Erik hos POWER! ⚡
I went to buy a phone and was out in 10…
I went to buy a phone and was out in 10 minutes with everything I needed. Excellent experience
31 August 2025
Reply from POWER.dk - Vesterport
Hi Martina,
Tak for din fantastiske anmeldelse! Det er dejligt at høre, at du havde en så glimrende oplevelse i vores Vesterport butik. At kunne hjælpe dig med at finde den rigtige telefon på bare 10 minutter viser, at vores team virkelig ved, hvad de laver.
Vi sætter stor pris på, at du tog dig tid til at dele din positive oplevelse. Det betyder meget for os at vide, at vi leverede præcis den service, du havde brug for.
Mange tak for at vælge POWER!
Alt det bedste, Erik hos POWER! ⚡
Happy with the purchase and most…
Happy with the purchase and most importantly I don’t remember his name but he looks like Asian man, he was very helpful & easy going. He helped us get discounts and was very nice:
31 August 2025
Reply from POWER.dk - Vesterport
Hi Numa,
Tak for din fantastiske anmeldelse! Det er dejligt at høre, at du er tilfreds med dit køb og havde en så positiv oplevelse i vores Vesterport butik. Vores team arbejder hårdt for at give den bedste service, og det betyder meget for os at høre, at vores medarbejder var hjælpsom og venlig. Vi er glade for, at han kunne hjælpe dig med at få rabatter og gjorde hele oplevelsen behagelig for dig.
Med venlig hilsen, Erik hos POWER! ⚡
Reply from POWER.dk - Vesterport
Hi Raquel,
Tak for din fantastiske anmeldelse! Det er dejligt at høre, at du var tilfreds med både prisen og hvor nemt det var at bestille hos os. Vi sætter stor pris på din feedback og er glade for, at din oplevelse med POWER var positiv.
Alt det bedste, Erik hos POWER! ⚡
Reply from POWER.dk - Vesterport
Hi Rosalie,
Tak for din fantastiske anmeldelse! Det er dejligt at høre, at du havde en god oplevelse i vores Vesterport butik. Vi er glade for, at vores personale kunne hjælpe dig hurtigt og at du fandt alt det, du havde brug for. Din positive feedback betyder meget for os!
Med venlig hilsen, Erik hos POWER! ⚡
Very very good
20 August 2025
Reply from POWER.dk - Vesterport
Hi Sanjaya,
Tak for din fantastiske anmeldelse! Det glæder os enormt at høre, at du har haft en rigtig god oplevelse med os. Din positive feedback betyder meget for os og motiverer os til at fortsætte med at levere den bedste service.
Vi sætter stor pris på, at du tog dig tid til at dele dine tanker med os.
Alt det bedste, Erik hos POWER! ⚡
Service is not great
The delivery to the store could have been faster (I mean in 5 days I get a package from CHINA, and it takes the same time to get the item from the warehouse to Vesterport?)
BUT that's not the main reason. I've been to the Vesperport Power store several times and the service is just not good. There's always either a line upfront, or no-one behind the counter.
In this pick-up, there was a big line in the support part. I don't need support, I'm just picking something up. So I went to the register where there was no-one behind the counter (I thought they must be coming right back, because it's the REGISTER, which is a super important part of the store, maybe even the whole point of the store). But no, no-one came. I waited maybe 5 minutes. The guy at support saw me and looked away right away. I waited some more until he looked at me again, and I told him I have something to pick up. He gestured to the line for support! So I had to join the back of the line.
The vibe from the employees that they don't care is something I can live with, and in this Power store I have lived with it many times. But I don't think this is good service at an organizational level. There should be someone to keep things smooth and organized at the counter, imo.
18 August 2025
Reply from POWER.dk - Vesterport
Hi Dan,
Tak for din feedback om din oplevelse i vores Vesterport butik. Det lyder frustrerende at skulle vente så længe ved kassen og derefter stå i kø for at hente din ordre.
Vi sætter stor pris på, at du tager dig tid til at dele dine oplevelser med os. Din feedback om både leveringstiden og serviceniveauet i butikken er vigtig for os. Vores specialistteam har modtaget denne feedback og vil videregive den internt til gennemgang.
Hvad angår leveringstiden fra vores lager til butikken, forstår vi godt din frustration over, at det tager lige så lang tid som en forsendelse fra Kina.
Vi arbejder konstant på at forbedre både vores leveringsprocesser og serviceniveauet i vores butikker, så alle kunder får den bedste oplevelse.
Alt det bedste, Erik hos POWER! ⚡
Tusinde tak for perfect service Mahiar
Tusinde tak for perfect service Mahiar
20 August 2025
Unprompted review
Reply from POWER.dk - Vesterport
Hej Evelina,
Tusind tak for din fantastiske 5-stjernede anmeldelse! Det glæder os meget at høre, at du har haft en god oplevelse hos os. Din tilfredshed betyder alt for os, og vi sætter stor pris på din positive feedback.
Med venlig hilsen, Erik fra POWER! ⚡
It was a good service that I was…
It was a good service that I was offered of which I was very glad
14 August 2025
Reply from POWER.dk - Vesterport
Hi Prince,
Thank you for your positive review! We are delighted to hear that you had a good experience with our service. Your satisfaction means a lot to us, and we always strive to provide the best service to all our customers.
All the best, Erik at POWER! ⚡
Vey good service good prise thanks alot
13 August 2025
Reply from POWER.dk - Vesterport
Hi ayhan,
Thank you for your wonderful 5-star review! We truly appreciate your positive feedback and are delighted that you had such a great experience with us.
All the best, Erik at POWER! ⚡
Smooth process
Smooth process. Bought something on the webshop, click-and-collect with an item available in 30 minutes. Received the text message, letting me know my purchase was ready, within the 30 minutes. Last step in the store : great service, staff member double-checked with me the order number and brought the product. Smooth
10 August 2025
Reply from POWER.dk - Vesterport
Hi Cédric,
Tak for din fantastiske 5-stjernede anmeldelse af din Click & Collect oplevelse hos POWER Vesterport! Vi er glade for at høre om din problemfrie indkøbsrejse, fra online-reservationen til afhentningen i butikken. Det er særligt dejligt at vide, at vores 30-minutters Click & Collect service fungerede præcis som den skulle, med rettidig kommunikation og effektiv service fra vores butiksteam.
Din feedback omkring den grundige verifikationsproces ved afhentning er særligt værdifuld - denne opmærksomhed på detaljer hjælper med at sikre, at alle kunder får deres korrekte ordre.
Din positive oplevelse viser perfekt, hvordan vores Click & Collect service skal fungere, og vi sætter pris på, at du tog dig tid til at dele den.
Alt det bedste, Erik at POWER! ⚡
Reply from POWER.dk - Vesterport
Hi Lily,
Thank you for your wonderful 5-star review! We are delighted to hear about your positive experience with our service. Your feedback means a lot to us, and we always strive to provide the best service to all our customers.
All the best, Erik at POWER! ⚡
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